1. Julija Kaupaite
Contacts:
Email: juliakaupaite@gmail.com.
Address: London-UK.
Mobile: +447508248486.
Personal profile:
As sales and managing expert of fragrance,beauty and clothes, I have had a lot of experience in working in shops
and stores for many years,good attention to detail, excellent communication skills, learn new systems quickly and,
am able to communicate effectively and efficiently. Thorough knowledge of organization and capacity for
innovation and initiative, and analytical skills, team spirit at work I would aspire to be an Business Manager.
Languages:
English: good in writing, reading and speaking.
Russian & Latvian: mother tongue.
Personal skills and attributes:
 Excellent organisational and administrative skills.
 Excellent attention to detail.
 Pragmatic/common sense of approach.
 Flexible work enthusiast.
 Accurate and consistent.
 Works effectively in a team environment.
 Ability to work under pressure,manage multiple tasks and meet deadlines.
 Result oriented, target driven and problem solving skills.
 Excellent IT Skills MS Office including Outlook and Internet.
 Good Excel Skills and Access.
Employment History:
1- Senior Sales
Diptyque Paris, UK, London. 2014 – Present
Duties:
 Focus on selling and up selling.
 Welcome all customers within one minute of entering the department.
 Ask open questions to establish customer needs.
 Direct customers throughout the Store or to the specific area the customer requests at all times, even when
going on breaks.
 Follow all Customer Care Standards, including telephone standards.
 Work as part of a team by sharing selling support duties & demonstrating flexibility with regard to hours &
days of work.
 Keep stock, stock rooms, till points and fixtures, fittings and merchandise clean and tidy.
 Adhere to Company dress code, attendance and time keeping standards
 Notify your best customers about new product arrivals that match their preferences
 Develop product knowledge, knowledge of competitors, product developments and market trends.
 Keep up to date of ongoing issues and developments within the company.
 Liase with my Manager and Buying team, suggesting alternative locations for products and provide
feedback through customers’ comments.

2.  Using appropriate sales techniques and product knowledge to reach the sales targets.
 Build and maintain customer relationships in order to build strong loyalty.
 Communicate with customers to assess and satisfy their needs, and meet or exceed their expectations.
 Maintain high standards of visual merchandising housekeeping in term of cleanness, display and stock
rotation
 Implement all merchandising as per the brand’s visual merchandising guidelines.
 Responsible for stock replenishment, promotion of products and new launches, and cash handling.
 Cleaning, prepare stock in hand, participate in inventories.
 Achieve the sales target by using advanced sales techniques and product knowledge.
2-Spa Therapist
Season SPA, Latvia, Riga. 2010-2014
 Performingdifferenttypesof massage
 Buildingaclientbase
 Sensitivitytoclients’wantsandneeds.
 Discretion
 A positive attitude
 Punctualityandattentiontodetail.
 Have a smart appearance andgoodpersonal hygiene.
 Have time managementskillstoensure appointmentsruntoschedule.
3-Administrator
Monte Kristo Hotel, Latvia, Riga. 2008-2009
 Meeting and greeting customers
 Dealingwithcustomer’scomplaintsandcomments
 Planningworkschedulesforindividualsandteams
 Ensuringsecurityiseffective
 Planningandorganising accommodation,cateringandotherhotel services
 Bookingmeetings
 Keepingthe receptionareatidy
 Answeringandforwardingphonecalls
 Sortingand distributingpost
4-Administration Department Manager
RCBS, Building Company, Latvia, Riga. 2007-2008
 Coordinationandimplementationof office procedures
 Organisingandattendingmeetings
 Organisingandstoringpaperwork,documentsandcomputer-basedinformation
 Photocopyingandprintingvariousdocuments
 Arrangingtravel,visasandaccommodation
 Liaisingwithclients,suppliersandotherstaff

3. Courses & certificates:
1-Riga International School ofEconomics and Business Administration
Bachelor`sdegree inBusinessStudies,Management,EconomicStudies.
2-SPA School (ITEC)
Diploma (Certificate inComplementaryandAlternative Therapies)
3-Salon Line Courses
Bodyand face machine treatment
Hobbies& Interests:
Sports, socialising and travelling.
Notes:
 Have an EU driving licence.
References are available upon request: