1. CAREER OBJECTIVE
To gain employment with an organization that can utilize my skills, assist me in developing my
abilities and skills for the future and continually learn and develop my competencies, communicate
well with other people and work with them efficiently as a team.
QUALIFICATION
Excellent communication and good customer-relations skills.
Willing to be train and learn.
Ability to work independently along with the team.
Computer literate.
Innovative, efficient, hardworking and highly dependable.
Experience in Retail Sales
WORKING EXPERIENCE
Senior Area Manager
Giordano Fashions L.L.C
Dubai, UAE
April 1st
2015 – Till Date
Responsibilities:
Work with the General Manager on the overall UAE Retail
yearly planning, sales targets / rolling sales forecast, sales
and marketing plans / promotional activities.
Collect, analyze, evaluate and report data in order to
increase sales productivity and provide valuable insight.
Update plans monthly to reflect retail performance and
trends, including opportunities and risk, managing sales
along with the GM - working closely with BMQ on
inventory levels, DOI / ITOS.
Work with BMQ on the campaigns / merchandise /
product (release dates /pricing /GP / promotions) to
determine that sales and BMQ are in sync towards retail
operations and front end are aware if any changes come
upon.
Collect sales records & trends and evaluate performance
measure including retail sales to sales targets variance
analysis /Inventory holdings of the market.
Co-ordinate the completed sales reporting and forecast
for sales. Review proposals from them along with General
Manager and take action if required based on its
reflections on the retail performance and trends,
including opportunities and risks, managing retail sales,
inventory levels and profitability.
Talal Nofal
055-4142140
050-8906416
Dubai UAE
E-mail:talalnofal1@gmail.com
2. Area Manager
Giordano Fashions L.L.C
Dubai, UAE
January 2012 till March 31st
2015
Area sales executive
NorthernEmirates
Sharjah / Ajman & Ras Al Khaimah
October 2008 till 31st
December
2011
Responsible for achieving area sales targets
Recommend selections that meet the customer's needs,
and emphasize selling points of items such as quality,
utility, versatility, etc.
Answer customer's questions and encourage them to
purchase the products.
May make recommendations for products, assortments,
pricing, etc. along with the General Manager and buying
Dept.
Maintaining and/or surpassing the sales quota.
Monitoring stock level and their daily sales report.
Managing a team for the area- Team member of 40
staffs reporting under me.
Shop Supervisor/ Shop Incharge
Giordano Fashions L.L.C
Dubai, UAE
March 2005 – September 2008
Responsibilities:
The role in selling products to a prospective customer.
Responsible for demonstrating product features.
Assisting customers in product relative information.
Responsible for the store full operations and leading the
team.
Ensured and maintained customer satisfaction.
Maintain high selling floor area and maintain high
standards of customer service.
Provide professional till point service to close the sale
and offer the customers an overall enjoyable shopping
experience.
Handle customer complaints professionally and escalate
any serious issues to the manager for suitable
resolution.
Maintain an up-to-date database of customers visiting
the store.
Communicate to the customers the information on
special offers/sales promotion events.
Merchandise and replenishing stock as often as required
in conjunction with the manager.
Maintain personal grooming as per the brand standards
to represent a positive image.
Offer customers carry-out service at the completion of
transactions.
Greet customers on the sales floor, determine the
customer's needs, and provide information on the make,
type, and comparative quality of the merchandise
desired as well as suggest an appropriate selection of
complimentary
Merchandise.
3. SALES ASSOCIATE
Giordano Fashions L.L.C
April 2004 – April 2006
Responsibilities:
Provide excellent customer service by maintaining the
highest degree of courtesy and professionalism.
Setting proper goal target and ensure correct manner of
execution to achieve higher sales target.
Keeping arranging and the display organize in proper
size, color and categories.
Prepare regular sales report for bookkeeping.
Assisting customers on which they want to buy.
EDUCATION
High School (Syria 2001)
Commercial Diploma ( two year) business and administration - Accountant
Damascus University 2003
SKILLS
Computer literate – Microsoft Word, Excel, PowerPoint
Presentable, confident and highly positive, enthusiastic professional
Highly motivated confident and with constructive approach to problem solving and
quick learning new concept and skills
Trustworthy, hardworking, efficient and highly organized individual with excellent
interpersonal and communication skills
Excellent customer service and public relation skills.
Proven ability to work under pressured environment with less supervision
ACHIEVEMENTS
Sales Employee of the year 2004.
Area Sales Executive of the year 2009-2010(Northern Emirates)
Best area performance 2012 (Dubai)
Best Area Manager for the year 2014
PERSONAL INFORMATION
PER
Status : Married
Nationality : Syrian
Date of Birth : 2/9/1980
Languages : English &Arabic
Visa Status : Employed
Holding valid UAE driving License