MEDICAL INCIDENT
COMMAND
   Disasters and MCI’s are challenging situations

 Why?

   Large number of patients
   Lack of specialized equipment or help
 Systemic approach to manage
 incident efficiently
   Incident Command System (ICS)

   Try to do the greatest good for the greatest
    number!
   National Incident Management System
    (NIMS)

   Created to promote efficient coordination
 Critical Infrastructure can be damaged
a) Electrical power grid
b) Communication system
c) Fuel for vehicles
d) Water
e) Sewage Removal
f) Food
g) Hospitals
h) Transportation systems
 Disaster Management
 Requires planners to take a broad look at:
1) Preparedness
2) Planning
3) Training
4) Response
5) After-action review
1.   Number of patients exceeds resources
     available to the initial responders
2.   ICS will help Paramedics work efficiently and
     effectively
 Number of casualties not yet located


 Rescuers may have to search for patients


 Ongoing situation that produces more
 patients
 Situation that is not expected to produce
  more patients than initially present
a) Triaged and treated as they are removed
b) May suddenly become an open incident
OVERVIEW
   Terminology

   Common terminology and “clear text”
    communications
    Modular Organization Structure

a)    Built on size and complexity of incident
b)    Designed to control duplication of effort and
      freelancing
 SPAN OF CONTROL
a) Limited by ICS
b) Keeps supervisor/worker ratio at:


    One(1) Supervisor for three(3) to seven(7)
    workers
   Organizational Division

 May Include:
1) Sections
2) Branches
3) Divisions
4) Groups


See Figure 47-3) Page 47.6
 Emergency Operations Center
1) In some regions
2) Usually operated by city, state or Federal
3) Only activated in large catastrophic event
   that may go on for days
    General Staff includes:
1.    Command                   Incident Command
2.    Finance
3.    Logistics
4.    Operations
5.    Planning
                   Operations    Finance       Logistics   Planning
   Person in charge of overall incident
   Assesses incident
   Establishes strategic objectives and priorities
   Develops a plan to manage incident
   Number of Command duties varies by the
    size of the incident such as Public
    information, Safety and Liaison
   Required in large MCI’s
   Multiagency or multijurisdiction response
   Plans drawn up in advance by all cooperating
    agencies that have shared responsibility for
    decision making and cooperation
   Designate lead and support agencies in
    several kinds of MCIs
   One person in charge
   Generally used with incidents in which one
    agency has majority of responsibility for
    incident management
   Short duration, limited incidents
   IC may turn over command to someone with
    more experience in a critical area
   Orderly, face to face
   Termination of command
   Demobilization procedures—workers relieved
    as incident is mitigated
 The Finance Section Chief is
1. Responsible for documenting all
   expenditures at an incident for
   reimbursement
2. Responding agencies and organizations may
   be eligible for some types of reimbursement
3. Trained in process of assessing expenditures
   with eye to reimbursement long before an
   actual event
   The Logistics Section Chief is
a) Responsible for
i. Communications equipment
ii. Facilities
iii. Food and water
iv. Fuel
v. Lighting
vi. Medical equipment and supplies
   Local standard operating procedures will list
    medical equipment needed for incident
   See Table 47-1 MCI Equipment and Supplies
   Trained to find food, shelter and health care
    for responders at the scene of MCI
 The Operations section Chief
1. Responsible for managing the tactical
   operations job at a large incident
2. Supervises the people working at the scene
   of the incident
 The Planning Section chief
1. Solves problems as they arise during the
   MCI
2. Obtains data, analyzes the previous incident
   plan, and predicts what or who is needed to
   make the new plan work
3. Responsible for demobilization when
   needed
   Monitors scene for conditions or operations
    that may present a hazard to responders and
    patients
   May need to work with environmental health
    and hazardous materials specialists
   Authority to stop an emergency operation
    whenever a rescuer is in danger
   Provides public and media with clear and
    understandable information
   Positioned well away from incident command
    post
   Must keep media safe and prevent them from
    becoming part of the incident
   May work in cooperation with PIO’s from
    other agencies in a joint information
    center(JIC)
   Disseminates messages aimed at helping a
    situation, preventing panic, and /or providing
    evacuation directions
   Relays information and concerns among
    command, the general staff, and other
    agencies
   If any agency is not represented in the
    command structure, questions and input
    should be given through the LNO
NATIONAL INCIDENT MANAGEMENT SYSTEM
1)   President directed Secretary of Homeland
     Security to implement in March 2004
2)   Provides consistent nationwide template to
     enable Federal, state and local governments
     as well as private-sector and
     nongovernmental organizations to work
     together effectively and efficiently
3)   Prepare for, prevent, respond to and recover
     from domestic incidents, regardless of
     cause, size or complexity, including acts of
     catastrophic terrorism
4)   Underlying principles
      Flexibility: rapid adaptation
     Standardization
     Interoperability: agencies of different types
     can communicate with one another
 Command and Management
a) Incident management is standardized for all
   hazards and across all levels of government
b) ICS, mulitagency coordination systems and
   public information systems are the three key
   constructs
  Preparedness
a)    Establishes measures for all responders to
    incorporate into their systems in
    preparation to respond to all incidents at
    any time
 Resource Management
a) Mechanisms to describe, inventory, track
   and dispatch resources before, during and
   after an incident
b) Defines standard procedures to recover
   equipment used during the inciden
 Communications and Information
  management
a) Critical aspect of domestic incident
   management
b) Enable essential functions needed to
   provide interoperability
 Supporting Technologies
a) Promotes national standards and
   interoperability for supporting technologies
   to successfully implement NIMS
b) Provides structure for the science and
   technology used in incident management
 Ongoing Management and Maintenance
a) U.S. Department of Homeland Security will
   establish a
   multijurisdictional, multidisciplinary NIMS
   integration center
b) This will provide strategic direction for and
   oversight of NIMS, supporting routine
   maintenance and continuous improvement
   of the system in the long term
1)   Decision making and basic planning are
     done before an incident occurs
2)   EMS agency should have written disaster
     plans
3)   Disaster supplies for at least 72-hour period
     of self-sufficiency
4)   Mutual Aid agreements with surrounding
     organizations
5)   Assistance program for families of EMS
1)   Unsafe scene
     a. Stay away
     b. Get close enough only to make an
     assessment
2)   Three Basic Questions
     a. What do I have?
     b. What do I need to do?
     c. What resources do I need?
1)   After scene size-up, establish command
2)   Command system ensures resources are
     effectively and efficiently coordinated
3)   Establish early
1)   Often key problem at an MCI or disaster
2)   Problems should be worked out before a
     disaster happens
a)   Designate channels strictly for command
b)   Ensure equipment is reliable, durable and
     field-tested, and that there are backups in
     place
 Known also as Medical (EMS) branch of ICS
 Medical group leader
  a. supervises primary roles of medical group
  (triage, treatment and transport of injured)
 b. Ensures EMS units are working within ICS
 c. See Figures 47-7 and 47-8
    Triage Officer               TASKS
a)    Counts and prioritizes      Triage and tag all pts.
      patients                    Ensure adequate staff to
b)    Makes sure every pt.         accomplish tasks
      receives initial            Ensure safety of all
      assessment and moved         members
      to appropriate              Communicate with EMS
      treatment sector             branch on progress of
c)    Don’t begin treatment        operations
      until all patients are      Establish initial morgue
      triaged                     Document activities of
                                   triage area.
1)    Locates and sets up               TASKS
      treatment area                1)    Separate patients by
     a. tier for each priority of         priority
      patient                       2)    Responsible for safety
     b. secondary triage of               of all members working
      patients                            in area
     c. assist with moving          3)    Ensure sufficient
      patients to                         supplies and personnel
      transportation area           4)    Maintain security of
2)    Communicates with                   area
      medical group leaders         5)    Document activities
                                    6)    Provide updates to
                                          EMS Branch Director
1)   Coordinates transportation and distribution
     of patients to appropriate receiving
     hospitals
2)   Communicates with area hospitals
3)   Documents and tracks number of vehicles
     transporting, patients transported, and the
     facility destination of each vehicle and
     patient
1)    Scenes requiring numerous emergency
      vehicles or agencies
     a. vehicles cannot and should not drive
      into the scene without direction from the
      staging officer.
2)    Area established away from the scene
3)    Locates area to stage equipment and
      responders, track unit arrivals, and send out
      vehicles as needed
1) Some area plans are in place for physicians
   on scene
  a. Enormity of situation may require
   physicians sent to scene
 b. Ability to make difficult triage decisions
 c. Secondary triage decisions in the treatment
   sector (priority for transport)
 d. On-scene medical direction
1)    Extended Periods
2)    Establishes a Rehabilitation Section
     a. area providing protection for responders
      from the elements and the situation
     b. Located away from exhaust fumes and
      crowds and out of view of scene
     c. Responder’s needs for rest, fluids, food
      and protection from elements are met
     d. monitor for signs of stress
     e. Defuses and debriefs team
Extrication Officer (rescue officer)
a) Determines type of equipment and
   resources needed for situation
b) Victims may need to be extricated or
   rescued before triage and treatment
c) Functions under EMS brance
d) Crew safety is of utmost importance
1)   Dead patients
2)   Works with medical examiners, coroners,
     disaster mortuary assistance teams and law
     enforcement agencies to coordinate
     removal of bodies and body parts
3)   Attempts to leave dead victims in location
     found until removal and storage plan
     determined
4)   If morgue area necessary
1)    Triage means “to sort” based on severity of injuries
2)    Primary triage---done in field
3)    Secondary triage---done in treatment area
4)    Rapid and accurate triage will help bring order to the
      chaos of the MCI scene
5)    After primary triage report
     a. total number patients
     b. number of patients in each category
     c. recommendation for extrication and movement of
      patients to treatment area
     d. resources needed to complete triage and begin
      movement
 Four common triage categories
1. Immediate (red tag)—First priority
2. Delayed (yellow tag)—Second priority
3. Minimal (green tag)—Third priority
4. Expectant(black tag)—Last Priority
   Usually have problems with ABC’s, head
    trauma, or signs and symptoms of shock
   Usually have multiple injuries to bones or
    joints, including back injuries with or without
    spinal cord injury
   They may require no field
    treatment, “walking wounded” or soft-tissue
    injuries (contusions, abrasions and
    lacerations)
   These are patients who are dead or whose
    injuries are so severe they have a minimal
    chance of survival (cardiac arrest, open head
    injury, or respiratory arrest)
   Tagging patients assist in tracking them
   Helps keep accurate record of condition
   Tag will become part of patient’s medical
    record
1)   Simple triage and rapid treatment
2)   Limited assessment of patient’s ability to
     walk, respiratory status, hemodynamic
     status, and neurologic status
 Steps
1) Call out “If you can hear my voice and are able
   to walk…”(identifies walking wounded)
2) Assess respiratory status and open airway is
   needed(black if not breathing, red if breathing)
3) Assess the hemodynamic status by checking
   for a radial pulse (if no pulse, red tag)
4) Assess neurologic status by ability to follow
   simple commands (red tag if unconscious,
   yellow tag if conscious)
1)   Children younger than 8 or who appear to
     weigh less than 100 pounds
2)   Respiratory status assessment
     1. If child not breathing and has no pulse, label
     as expectant
     2. If patient is not breathing but has pulse, open
     airway, give five rescue breaths; if child does no
     begin to breathe label as expectant
     3. Approximate rate of respirations: less than 15
     breaths/min or more than 45 tagged as
     immediate
3)    Hemodynamic status—no distal
      pulse, immediate priority
4)    Neurologic status
     a. responses will vary based on development
     b. unresponsive or responding to pain by
      posturing or with incomprehensible sounds
      or unable to localize pain in an immediate
      priority
     c. alert or able to localize pain is a delayed
      priority
1)   Hysterical and disruptive patients
     a. immediate priority to be transported out
     of the disaster site
     b. Panic breeds panic
2)   A sick or injured rescuer
     a. immediate priority to be transported
3)   Hazardous materials and weapons of mass
     destruction incidents
1) Immediate (red) or delayed (yellow) should be
   transported by ambulance
2) With extreme situations, “walking wounded”
   are transported by bus
3) Immediate priority patients are transported
   two at a time until they are all transported
4) Delayed are transported two or three at a time
5) Slightly injured are transported
6) Expectant patients who are still alive would
   receive transport and treatment
1)   Responders may become overwhelmed
2)   Stress management should be available but
     not imposed
   All agencies involved in response should
    participate in effort to improve future
    reactions to disasters
   Discourage finger pointing
1)   Disasters and mass-casualty incidents
2)   Incident command
3)   Emergency Response within the ICS
4)   Triage
   Read Assessment in Action and then answer
    questions to discuss in class
   Answer Challenging Question
   Read Points to Ponder. Answer questions and
    be prepared to discuss in class
   Fill out Organization chart for ICS
Medical incident command powerpoint

Medical incident command powerpoint

  • 1.
  • 2.
    Disasters and MCI’s are challenging situations  Why?  Large number of patients  Lack of specialized equipment or help
  • 3.
     Systemic approachto manage incident efficiently
  • 4.
    Incident Command System (ICS)  Try to do the greatest good for the greatest number!
  • 5.
    National Incident Management System (NIMS)  Created to promote efficient coordination
  • 6.
     Critical Infrastructurecan be damaged a) Electrical power grid b) Communication system c) Fuel for vehicles d) Water e) Sewage Removal f) Food g) Hospitals h) Transportation systems
  • 7.
     Disaster Management Requires planners to take a broad look at: 1) Preparedness 2) Planning 3) Training 4) Response 5) After-action review
  • 8.
    1. Number of patients exceeds resources available to the initial responders 2. ICS will help Paramedics work efficiently and effectively
  • 9.
     Number ofcasualties not yet located  Rescuers may have to search for patients  Ongoing situation that produces more patients
  • 10.
     Situation thatis not expected to produce more patients than initially present a) Triaged and treated as they are removed b) May suddenly become an open incident
  • 11.
  • 12.
    Terminology  Common terminology and “clear text” communications
  • 13.
    Modular Organization Structure a) Built on size and complexity of incident b) Designed to control duplication of effort and freelancing
  • 14.
     SPAN OFCONTROL a) Limited by ICS b) Keeps supervisor/worker ratio at: One(1) Supervisor for three(3) to seven(7) workers
  • 15.
    Organizational Division  May Include: 1) Sections 2) Branches 3) Divisions 4) Groups See Figure 47-3) Page 47.6
  • 16.
     Emergency OperationsCenter 1) In some regions 2) Usually operated by city, state or Federal 3) Only activated in large catastrophic event that may go on for days
  • 17.
    General Staff includes: 1. Command Incident Command 2. Finance 3. Logistics 4. Operations 5. Planning Operations Finance Logistics Planning
  • 18.
    Person in charge of overall incident  Assesses incident  Establishes strategic objectives and priorities  Develops a plan to manage incident  Number of Command duties varies by the size of the incident such as Public information, Safety and Liaison
  • 19.
    Required in large MCI’s  Multiagency or multijurisdiction response  Plans drawn up in advance by all cooperating agencies that have shared responsibility for decision making and cooperation  Designate lead and support agencies in several kinds of MCIs
  • 20.
    One person in charge  Generally used with incidents in which one agency has majority of responsibility for incident management  Short duration, limited incidents
  • 21.
    IC may turn over command to someone with more experience in a critical area  Orderly, face to face  Termination of command  Demobilization procedures—workers relieved as incident is mitigated
  • 22.
     The FinanceSection Chief is 1. Responsible for documenting all expenditures at an incident for reimbursement 2. Responding agencies and organizations may be eligible for some types of reimbursement 3. Trained in process of assessing expenditures with eye to reimbursement long before an actual event
  • 23.
    The Logistics Section Chief is a) Responsible for i. Communications equipment ii. Facilities iii. Food and water iv. Fuel v. Lighting vi. Medical equipment and supplies
  • 24.
    Local standard operating procedures will list medical equipment needed for incident  See Table 47-1 MCI Equipment and Supplies  Trained to find food, shelter and health care for responders at the scene of MCI
  • 25.
     The Operationssection Chief 1. Responsible for managing the tactical operations job at a large incident 2. Supervises the people working at the scene of the incident
  • 26.
     The PlanningSection chief 1. Solves problems as they arise during the MCI 2. Obtains data, analyzes the previous incident plan, and predicts what or who is needed to make the new plan work 3. Responsible for demobilization when needed
  • 27.
    Monitors scene for conditions or operations that may present a hazard to responders and patients  May need to work with environmental health and hazardous materials specialists  Authority to stop an emergency operation whenever a rescuer is in danger
  • 28.
    Provides public and media with clear and understandable information  Positioned well away from incident command post  Must keep media safe and prevent them from becoming part of the incident  May work in cooperation with PIO’s from other agencies in a joint information center(JIC)
  • 29.
    Disseminates messages aimed at helping a situation, preventing panic, and /or providing evacuation directions
  • 30.
    Relays information and concerns among command, the general staff, and other agencies  If any agency is not represented in the command structure, questions and input should be given through the LNO
  • 31.
  • 32.
    1) President directed Secretary of Homeland Security to implement in March 2004 2) Provides consistent nationwide template to enable Federal, state and local governments as well as private-sector and nongovernmental organizations to work together effectively and efficiently
  • 33.
    3) Prepare for, prevent, respond to and recover from domestic incidents, regardless of cause, size or complexity, including acts of catastrophic terrorism 4) Underlying principles Flexibility: rapid adaptation Standardization Interoperability: agencies of different types can communicate with one another
  • 34.
     Command andManagement a) Incident management is standardized for all hazards and across all levels of government b) ICS, mulitagency coordination systems and public information systems are the three key constructs
  • 35.
     Preparedness a) Establishes measures for all responders to incorporate into their systems in preparation to respond to all incidents at any time
  • 36.
     Resource Management a)Mechanisms to describe, inventory, track and dispatch resources before, during and after an incident b) Defines standard procedures to recover equipment used during the inciden
  • 37.
     Communications andInformation management a) Critical aspect of domestic incident management b) Enable essential functions needed to provide interoperability
  • 38.
     Supporting Technologies a)Promotes national standards and interoperability for supporting technologies to successfully implement NIMS b) Provides structure for the science and technology used in incident management
  • 39.
     Ongoing Managementand Maintenance a) U.S. Department of Homeland Security will establish a multijurisdictional, multidisciplinary NIMS integration center b) This will provide strategic direction for and oversight of NIMS, supporting routine maintenance and continuous improvement of the system in the long term
  • 41.
    1) Decision making and basic planning are done before an incident occurs 2) EMS agency should have written disaster plans 3) Disaster supplies for at least 72-hour period of self-sufficiency 4) Mutual Aid agreements with surrounding organizations 5) Assistance program for families of EMS
  • 42.
    1) Unsafe scene a. Stay away b. Get close enough only to make an assessment 2) Three Basic Questions a. What do I have? b. What do I need to do? c. What resources do I need?
  • 43.
    1) After scene size-up, establish command 2) Command system ensures resources are effectively and efficiently coordinated 3) Establish early
  • 44.
    1) Often key problem at an MCI or disaster 2) Problems should be worked out before a disaster happens a) Designate channels strictly for command b) Ensure equipment is reliable, durable and field-tested, and that there are backups in place
  • 46.
     Known alsoas Medical (EMS) branch of ICS  Medical group leader a. supervises primary roles of medical group (triage, treatment and transport of injured) b. Ensures EMS units are working within ICS c. See Figures 47-7 and 47-8
  • 47.
    Triage Officer  TASKS a) Counts and prioritizes  Triage and tag all pts. patients  Ensure adequate staff to b) Makes sure every pt. accomplish tasks receives initial  Ensure safety of all assessment and moved members to appropriate  Communicate with EMS treatment sector branch on progress of c) Don’t begin treatment operations until all patients are  Establish initial morgue triaged  Document activities of triage area.
  • 48.
    1) Locates and sets up  TASKS treatment area 1) Separate patients by a. tier for each priority of priority patient 2) Responsible for safety b. secondary triage of of all members working patients in area c. assist with moving 3) Ensure sufficient patients to supplies and personnel transportation area 4) Maintain security of 2) Communicates with area medical group leaders 5) Document activities 6) Provide updates to EMS Branch Director
  • 49.
    1) Coordinates transportation and distribution of patients to appropriate receiving hospitals 2) Communicates with area hospitals 3) Documents and tracks number of vehicles transporting, patients transported, and the facility destination of each vehicle and patient
  • 50.
    1) Scenes requiring numerous emergency vehicles or agencies a. vehicles cannot and should not drive into the scene without direction from the staging officer. 2) Area established away from the scene 3) Locates area to stage equipment and responders, track unit arrivals, and send out vehicles as needed
  • 51.
    1) Some areaplans are in place for physicians on scene a. Enormity of situation may require physicians sent to scene b. Ability to make difficult triage decisions c. Secondary triage decisions in the treatment sector (priority for transport) d. On-scene medical direction
  • 52.
    1) Extended Periods 2) Establishes a Rehabilitation Section a. area providing protection for responders from the elements and the situation b. Located away from exhaust fumes and crowds and out of view of scene c. Responder’s needs for rest, fluids, food and protection from elements are met d. monitor for signs of stress e. Defuses and debriefs team
  • 53.
    Extrication Officer (rescueofficer) a) Determines type of equipment and resources needed for situation b) Victims may need to be extricated or rescued before triage and treatment c) Functions under EMS brance d) Crew safety is of utmost importance
  • 54.
    1) Dead patients 2) Works with medical examiners, coroners, disaster mortuary assistance teams and law enforcement agencies to coordinate removal of bodies and body parts 3) Attempts to leave dead victims in location found until removal and storage plan determined 4) If morgue area necessary
  • 56.
    1) Triage means “to sort” based on severity of injuries 2) Primary triage---done in field 3) Secondary triage---done in treatment area 4) Rapid and accurate triage will help bring order to the chaos of the MCI scene 5) After primary triage report a. total number patients b. number of patients in each category c. recommendation for extrication and movement of patients to treatment area d. resources needed to complete triage and begin movement
  • 57.
     Four commontriage categories 1. Immediate (red tag)—First priority 2. Delayed (yellow tag)—Second priority 3. Minimal (green tag)—Third priority 4. Expectant(black tag)—Last Priority
  • 58.
    Usually have problems with ABC’s, head trauma, or signs and symptoms of shock
  • 59.
    Usually have multiple injuries to bones or joints, including back injuries with or without spinal cord injury
  • 60.
    They may require no field treatment, “walking wounded” or soft-tissue injuries (contusions, abrasions and lacerations)
  • 61.
    These are patients who are dead or whose injuries are so severe they have a minimal chance of survival (cardiac arrest, open head injury, or respiratory arrest)
  • 62.
    Tagging patients assist in tracking them  Helps keep accurate record of condition  Tag will become part of patient’s medical record
  • 63.
    1) Simple triage and rapid treatment 2) Limited assessment of patient’s ability to walk, respiratory status, hemodynamic status, and neurologic status
  • 64.
     Steps 1) Callout “If you can hear my voice and are able to walk…”(identifies walking wounded) 2) Assess respiratory status and open airway is needed(black if not breathing, red if breathing) 3) Assess the hemodynamic status by checking for a radial pulse (if no pulse, red tag) 4) Assess neurologic status by ability to follow simple commands (red tag if unconscious, yellow tag if conscious)
  • 65.
    1) Children younger than 8 or who appear to weigh less than 100 pounds 2) Respiratory status assessment 1. If child not breathing and has no pulse, label as expectant 2. If patient is not breathing but has pulse, open airway, give five rescue breaths; if child does no begin to breathe label as expectant 3. Approximate rate of respirations: less than 15 breaths/min or more than 45 tagged as immediate
  • 66.
    3) Hemodynamic status—no distal pulse, immediate priority 4) Neurologic status a. responses will vary based on development b. unresponsive or responding to pain by posturing or with incomprehensible sounds or unable to localize pain in an immediate priority c. alert or able to localize pain is a delayed priority
  • 67.
    1) Hysterical and disruptive patients a. immediate priority to be transported out of the disaster site b. Panic breeds panic 2) A sick or injured rescuer a. immediate priority to be transported 3) Hazardous materials and weapons of mass destruction incidents
  • 68.
    1) Immediate (red)or delayed (yellow) should be transported by ambulance 2) With extreme situations, “walking wounded” are transported by bus 3) Immediate priority patients are transported two at a time until they are all transported 4) Delayed are transported two or three at a time 5) Slightly injured are transported 6) Expectant patients who are still alive would receive transport and treatment
  • 69.
    1) Responders may become overwhelmed 2) Stress management should be available but not imposed
  • 70.
    All agencies involved in response should participate in effort to improve future reactions to disasters  Discourage finger pointing
  • 71.
    1) Disasters and mass-casualty incidents 2) Incident command 3) Emergency Response within the ICS 4) Triage
  • 72.
    Read Assessment in Action and then answer questions to discuss in class  Answer Challenging Question  Read Points to Ponder. Answer questions and be prepared to discuss in class  Fill out Organization chart for ICS