The document describes the functions and roles of an Emergency Operations Center (EOC). It explains that an EOC is a central location that coordinates response to disasters beyond the scope of an on-scene commander. It then outlines the various sections of an EOC including operations, planning, logistics, and finance/administration as well as examples of roles within each section like public information officer, safety officer, and unit leaders.

1. Emergency Operations Center What it is! Who does what!

2. Director, Department of Homeland Security “ It makes more sense to be prepared for an emergency than trying to explain why you were not prepared.”

3. Preparedness Clock 12:00 is fully prepared Nation Benton CTY Minnesota

4. AND OTHER FAMOUS LAST WORDS 'Stocks have reached what looks like a permanently high plateau.' – Irving Fisher (1929) 'We don't like their sound. Groups of guitars are on the way out' - Decca record executive on the Beatles 'There is no reason anyone would want a computer in their home.' - Ken Olson, 1977, Digital Equipment Corporation 'Everything that can be invented has been invented.- - 1899, Charles Duell, U.S. Office of Patents.

6. An EOC starts with a Problem

7. What is an EOC? Created by J.E.McDermott Certified Emergency Manager State of Minnesota An Emergency Operations Center (EOC) is a central location which enables government to coordinate policy decisions, resource management, and response to disasters and emergencies beyond the scope of an On-Scene Incident Commander .

8. The “REAL” Definition The EOC is where uncomfortable officials meet in unaccustomed surroundings to play unfamiliar roles making unpopular decisions in much too little time.

9. It is more than you see

10. It is more than you see

11. OSC vs. EOC An On Scene Commander manages the TREES! An Emergency Operations Center manages the FOREST!

12. Purpose of an EOC

13. 5 Basic Functions of an EOC

14. Other Functions of the EOC Notification & Warning Direction & Control Emergency Public Information Search & Rescue Health & Medical Evacuation, Traffic Control & Security Fire Protection Damage Assessment Congregate Care Debris Clearance Utilities Restoration Radiological/Hazardous Materials Protection

15. An EMD is like….

16. Some days it is not so busy…

17. Some days it is beyond busy!

18. A Music Conductor

19. And also a…

20. Example of EM/EOC in Action

21. EMD Roles & Responsibilities

22. EMD Roles & Responsibilities

23. EMD Roles & Responsibilities

24. EOC Staffing

25. EOC Staffing - NIMS Air Ops Branch Divisions Groups Operations Section Single Resource Task Force Strike Team Resources Unit Planning Section Demob. Unit Situation Unit Doc. Unit Logistics Section Supply Unit Facilities Unit Finance/Admin. Section Time Unit Compensation Claims Unit Procurement Unit Cost Unit Incident Commander Public Information Officer Liaison Officer Safety Officer Commun. Unit Medical Unit Food Unit Service Branch Support Branch Ground Support Unit Branches J. McDermott Troy Heck M. Headley J. Brua

26. Command Staff/Positions

27. Safety Officer – Jerry Brua What are some examples of types of incidents where you might activate a Safety Officer?

28. EOC Safety Officer Ensures that all buildings and other facilities used in support of the E.O.C. are in safe operating condition. Monitors operational procedures and activities in the E.O.C. to ensure They are being conducted in a safe manner considering the Existing situation and conditions. Stops or modifies all unsafe operations outside the scope of the E.O.C. Action Plan, notifying the E.O.C. Director of actions taken.

29. Liaison Officer – Troy Heck What are the major responsibilities of the Liaison Officer?

30. Liaison Officer Oversees all liaison activities, including coordinating outside agency Representatives assigned to the E.O.C. and handling requests from Other E.O.C.’s for agency representatives. Establishes and maintains a central location for incoming agency Representatives, providing workspace and support as needed. Ensures that position specific guidelines, policy directives, situation Reports, and a copy of the E.O.C. Action Plan is provided to Agency Representatives upon check-in. In conjunction with the Emergency Services Manager, provide Orientations for V.I.P.’s and other visitors to the E.O.C. Ensure that deactivation is accomplished when directed by the E.O.C. Director.

31. PIO – Public Information Officer Montgomery Headley & Sheriff Brad Bennett What are the major responsibilities of the Public Information Officer?

32. PIO - Roles Serves as the lead PIO & Media Coordinator for ALL media releases from the E.O.C. Ensures that the public in the affected area receives complete, accurate and consistent information about life safety procedures, public health advisories, relief and assistance programs and other vital information. Coordinates media releases with PIO officers representing other affected emergency response agencies. Organizes the format for press conferences, in conjunction with the E.O.C. Director. Maintains a positive relationship with the media representatives.

33. Legal Officer – County Attorney Robert Raupp Provides legal advice to policy decision makers

34. Legal Officer Responsibilities Provide legal advice and guidance to E.O.C. Command Staff and local elected officials. Brief Command Staff and Elected Officials as to their powers under Minnesota Emergency Management Statute Ch. 12. Review contracts and agreements made with responding parties both public and private.

35. GIS – Graphical Information Systems Officer Heather Wirth Provides all graphical and spatial information requested by other Section heads.

36. Special Needs Officer Assists in the location, evacuation and relocation of all special needs residents within the County

37. OPERATIONS SECTION Directs and coordinates all incident tactical operations. Is typically one of the first organizations to be assigned to the incident. Expands from the bottom up. Has the most incident resources. May have Staging Areas and special organizations. Rescue Group Investigation Group Operations Section Staging Area Incident Commander Sheriff’s Office

38. “ Failure is not an option”

39. Operations Section: Staging Areas

40. Staging Areas: Available Resources Set up at the incident where resources can wait for a tactical assignment. All resources in the Staging Area are available and ready for assignment. Out-of-service resources are NOT located at the Staging Area. Available

41. Staging Areas: Chain of Command Once designated, a Staging Area Manager will: Be assigned. Report to the Operations Section Chief. If there is no Operations Section, the Staging Area Manager reports to the Incident Commander. Public Information Officer Liaison Officer Canine Strike Team Searchers Health Group Investigation Group Incident Commander Operations Section Safety Officer Staging Area Search Group

42. Divisions and Groups Divisions : Organize incident resources by geographical area. Groups : Divide incident resources into functional areas, not necessarily within a single geographic division. Division A (East Side) Perimeter Control Group Investigation Group Accident Reconstruction Specialist Detective 1 (Witness Statements) Operations Section

43. Divisions and Groups Divisions and Groups may be assigned across geographical areas when a functional activity crosses divisional lines.

44. Branches Branches : Have functional or geographical responsibility for major parts of incident operations. Identified by Roman numerals or functional name. Managed by a Branch Director. Emergency Services Branch Law Enforcement Branch Public Works Branch Perimeter Control Group Investigation Group Debris Removal Group Utility Repair Group Health & Medical Group Shelter & Mass Care Group Operations Section

45. Air Operations Branch The Air Operations Branch: Is activated to coordinate the use of aviation resources. Is managed by the Air Operations Branch Director, who reports to the Operations Section Chief. May include the following functional groups: Air Support Group Air Tactical Group

46. Planning Section – Chelle Benson Planning is responsible for managing all information Relevant to the event.

47. Planning Section Maintains resource status. Maintains and displays situation status. Prepares the Incident Action Plan. Develops alternative strategies. Provides documentation services. Prepares the Demobilization Plan. Provides a primary location for technical specialists assigned to an incident.

48. Planning Section What are the major responsibilities of each Planning Unit? Planning Section Resources Unit Demobilization Unit Situation Unit Documentation Unit Chelle Benson

49. Resources Unit Develops plans and tracks all incident resources both Personnel and equipment. TRACKS ALL PERSONNEL AND EQUIPMENT

50. Situation Unit Prepare and maintain incident situation displays (these may be maps, forms, weather reports, victim or damage assessment information, and other reports from technical specialists. KEEPS TRACK OF THE SITUATION AND ALL CORRESPONDING INFORMATION

51. Documentation Provides duplication services, files copies of all official forms and reports. Checks accuracy and completeness of records submitted for files. Provides incident documentation and status reports to Planning Section Chief. PROVIDES ALL WRITTEN DOCUMENTATION AND REPORTS OF THE INCIDENT.

52. Demobilization Unit Prepares demobilization plan, distributes it, make sure everyone Understands it, briefs Planning Section Chief on status of progress During demobilization. IN CHARGE OF DEMOBILIZATION

53. Information and Intelligence Based on the incident needs, the information and intelligence function may be activated as a fifth Section, as an element within the Operations or Planning Sections, or as part of the Command Staff. Planning Section Resources Unit Demobilization Unit Situation Unit Documentation Unit Info. & Intelligence Unit Operations Section Planning Section Logistics Section Finance/Admin. Section Info. & Intelligence Section Info. & Intelligence Branch Operations Section Incident Commander Info. & Intelligence Officer

54. Logistics Section All event and EOC support needs are coordinated through, and provided by Logistics.

55. Logistics Section Responsible for: Communications. Medical support to incident personnel. Food for incident personnel. Supplies. Facilities. Ground support. Logistics Section Supply Unit Facilities Unit Commun. Unit Medical Unit Food Unit Service Branch Support Branch Ground Support Unit Jim Whitcomb

56. Logistics Section: Service Branch The Service Branch may be made up of the following units: Communications Unit Medical Unit Food Unit Service Branch

57. Communications Unit – Pat Tarpenning Determines communications staff needs, advise on communications capabilities, prepare Incident Radio communications Plan (ICS 205), ensures communication systems are installed and working, develops and equipment accountability system. IN CHARGE AND RESPONSIBLE FOR ALL COMMUNICATIONS

58. Medical Unit – Diana Graning Prepares medical plan (ICS Form 206), prepares procedures for major medical emergency, responds to all medical requests for aid, transportation, medical supplies. Prepares medical reports and keeps an activity log (ICS Form 214). IN CHARGE OF ALL MEDICAL RELATED NEEDS

59. Food Unit – Jail Staff/ARC Works with other disaster response agencies such as the American Red Cross, Salvation Army, etc. in seeing that incident personnel get proper food and water. Also, responsible for supplying E.O.C. personnel. OVERSEES FOOD AND WATER NEEDS FOR ALL INCIDENT PERSONNEL

60. Logistics Section: Support Branch The Support Branch includes: Support Branch Supply Unit Facilities Unit Ground Support Unit

61. Supply Unit Orders, receives, distributes and stores supplies and equipment and coordinates contracts and resource orders with Finance section. Receives, responds to, requests for personnel, supplies and equipment. RESPONSIBLE FOR ALL SUPPLIES AND EQUIPMENT

62. Facilities Unit Prepares layouts of incident facilities, obtains staff to run facilities, Provides sleeping facilities, security for facilities, maintenance Services – sanitation, lighting and cleanup. IN CHARGE OF ALL FACILITIES RELATED TO INCIDENT

63. Ground Support Coordinates all ground support services. Arranges for and activates, fueling, maintenance, and repair of ground transportation resources. Maintains inventory of support and transportation vehicles. Coordinates incident road maintenance. PROVIDES AND MAINTAINS GROUND SUPPORT FOR INCIDENT

64. Finance Section Responsible for all the financial and administrative aspects of the EOC

65. Finance/Administration Section Responsible for: Monitoring incident-related costs. Administering any necessary procurement contracts.

66. Finance/Administration Section What are the major responsibilities of each Finance and Administration Unit? Finance/Admin. Section Time Unit Compensation Claims Unit Procurement Unit Cost Unit Joan Neyssen

67. Time Unit For duration of incident initiates, gathers, or updates a time Report from all applicable personnel assigned to the incident. Verifies all personnel identification information, posts travel and Work hours, transfers, promotions, pay provisions, terminations To personnel time documents. VERIFIES TIME WORKED FOR ALL PERSONNEL ASSIGNED TO INCIDENT

68. Procurement Unit Prepares and signs contracts and land use agreements, drafts memorandums of understanding, establishes contracts with supply vendors, interprets contracts/agreements and resolves claims or disputes within delegated authority. Finalizes all agreements and contracts. IN CHARGE OF ARRANGING FOR ALL SUPPLIES AND MATERIALS THAT ARE NEEDED BY INCIDENT PERSONNEL.

69. Compensation Claims Unit HANDLES ALL COMPENSATION CLAIMS AND COORDINATES WITH PROCUREMENT UNIT ON PROCEDURES FOR DEALING WITH CLAIMS.

70. Cost Unit Obtains and records all cost data, prepares incident cost summaries, prepares resource-use cost estimates for Planning. Makes recommendations for cost-savings to Finance/Administration Section Chief. Maintains cumulative incident cost records. TRACKS ALL COSTS PREPARE REPORTS

71. ICS Tools ICS Forms Position Description and Responsibilities Document Emergency Operations Plan Agency Policies and Procedures Manual Maps

72. What Information is Tracked?

73. Typical Record Kept

74. ICS Forms Purpose – What function does the form perform? Preparation – Who is responsible for preparing the form? Distribution – Who needs to receive this information?

75. ICS Form 201, Incident Briefing Refer to your Student Manuals for a completed example.

76. Other Commonly Used ICS Forms ICS Form 204, Assignment List ICS Form 211, Check-in List ICS Form 213, General Message ICS Form 214, Unit Log

77. Anatomy of a Disaster

78. 911 Calls

79. Ups and Downs

80. Almost Done

81. Finest Hour f f

82. Questions?????????????????