1. Imam Khondoker
_____________________________________________________________________________________
91-42, 90th Street, Woodhaven, NY 11421. Tel: 646-242-1759. Imamkhondoker@yahoo.com
To whom it may concern,
Seeking a managerial position in a well structured organization, where I can utilize my extensive experience as
hospitality professional. My years of experience shall be beneficial to any facet of the Hotel Industry. Service is
my strength and priority. As a General Manager I have vast knowledge and experience in New York City Hotel
operations, sales and revenue management.
I have extensive experience working with a very diverse group of people. Negotiating contracts and researching the needs
and expectations of potential clients have been an integral part of my responsibilities. Making deadlines and handling
multiple jobs simultaneously is a day-to-day occurrence. Moreover, I thrive in a fast–paced environment where my
meticulous attention to detailand organizationalskills can be utilized. I willbe a valuable asset contributing to the success of
your hotel.
My strong work ethic highlights my professionalism and the importance of being a team player. I can make an immediate
contribution to you and to your hotel. My resume is attached for your review. I look forward to meeting with you to further
discuss my qualifications.
Sincerely
Imam Khondoker.

2. Imam Khondoker
_____________________________________________________________________________________
91-42, 90th Street, Woodhaven, NY 11421. Tel: 646-242-1759. Imamkhondoker@yahoo.com
OBJECTIVE:
To obtain a managerial position in a well structured organization, where I can utilize my extensive experience as
hospitality professional my years of experience shall be beneficial to any facet of a hotel. Service is my strength
and priority.
SUMMARY:
Working in hospitality industry as a top notch Manager I have experience in day-to-day operations and
organizing as well as directing all hotel services, including but not limited to front office (reception, concierge,
and reservation), and housekeeping . I have extensive experience dealing with customer service including
difficult guests
PROFESSIONAL BACKGROUND:
Pointe Plaza Hotel
November 2012-Current
General Manager
Demonstrate and promote a 100% commitment to providing the best possible experience for hotel guests
Develop and maintain rapport with key community organizations and contacts to ensure a visible presence in the
community.
Maximize revenues by anticipating and planning for market shifts; develop and monitor strategic marketing
prospects; develop, implement and monitor annual business and marketing plans and participate in appropriate
local, national or brand related marketing efforts
Plan, manage, review and approve all operating expenses to ensure optimal levels of property fiscal performance.
Develop the annual budget and capital budget in conjunction with the controller, the corporate management team,
and ownership.
Maintain the physical condition of the property.
Develop and nurture the management team and employees and direct them towards the achievement of the hotel's
goals and priorities. Believes that our fellow employees are our most important assets and serves as a positive role
model for all the employees in the hotel. Create an environment that provides employees with the tools and
training they need to deliver superior service and teamwork.
Oversee all facets of human resources management including the recruitment, selection, training and
development, compensation, recognition and performance management of the work force
Communicate all policies and procedures to staff. Conduct regular meetings to promote team-building while
communicating company and operational information to employees. Set schedules and goals for employees
which will encourage long term growth and promote career opportunities with the company.
Work closely with the corporate management team and ownership.
Act as hotels' representative on and off the property.
I am a team player.

3. Imam Khondoker
_____________________________________________________________________________________
91-42, 90th Street, Woodhaven, NY 11421. Tel: 646-242-1759. Imamkhondoker@yahoo.com
Roomproviders.com July 2005-March 2012.
Owned, Opened and Operated Roomproviders.com
Ensured prompt and courteous service is extended to both internal and external customers
Responsible for maintaining sales files, Sales Tracking System and developed weekly and monthly sales reports
in accordance with the sales procedure standards.
Instrumental in developing and implementing the yearly Sales and Marketing Plan
Hotel reservations related service.
Manage existing FIT contracts and recruit new hotels.
Determined mark-up to yield higher profits
Manage ad campaigns with Ecommerce, search engines.
Promote newer properties (hotels) with specific needs to increase sales.
Traveled to recruit new properties within United States
Hotel Conxions. January 2004-July 2005
Director of sales and marketing.
Job included recruit hotels, Fit contract, relations with several hotels,
Oversee customer relations, service and increase revenue.
Hotel Conxions had revenue increase of 700% in one year.
Understand sales principles relating to the product.
Developed and creates and implements innovative sales and marketing techniques.
Prepared reports as requested: Sales Call Reports, Internal Sales Report.
Maintained competitive analysis statistical information.
Individual quota carrying position to drive new business opportunities in new high growth vertical markets.
Moderne Hotel (Amsterdam Hospitality Group) ),
New York, NY 2002-2004
General Manager.
Upgraded the appearance and level of service.
Evaluate daily operations, develop forecast and strategic planning.
Directed financial turnaround and positioned to upscale status.
Increase occupancy by 30%, maintain 50% repeat business.
Amsterdam Hospitality Group 2001-2002
Ellington Hotel & Astor on the Park, New York, NY
General Manager.
I simultaneously managed two upper west side Hotels while maintaining a dependable revenue stream and high
occupancy rates in the difficult post 9/11 period
Put together and train staff was the most significant achievement I had at these two hotels
Prior to that I have managed the Casablanca Hotel and the Franklin Hotel both located in New York City.
SKILLS: Problem solving and proficiency in dealing with difficult customers allowed me to address guest's
complaints and accommodate accordingly Proficient in Micros, Insure, Instar, Vertual Matrix, Microsoft Word
Proficient in Bengali
REFERENCES: References furnished upon request