1. Romeo Justin
Jewel Bayview Apartments F-6 | Near Manammel Temple | Janatha Road | Kochi | Kerala | PIN: 682 019
E: romeojustin@gmail.com T: +91 9995544801 / 8129474829
Strengths & Key Competencies
 20 plus years hands-on experiencein Hospitality & TourismOperations,Sales & Marketing. Spearheaded
Operations & Marketing of Various BoutiqueHotel Chains & Specialised Tour Operators.
 Creating positiveworkingenvironment concentrating on team buildingand efficientdeliverables. Focus
on cross-trained employee workforce capableof meeting the highest industry standards.
 Achievingguest satisfaction goals, developing uniqueexperiences and sellingitto the right clientele.
 Analysingstatistical pastrecords and develop befitting strategies to achievefinancial goals.
 Driving and tracking Revenue Management, Hotel upselling,Extension programs,Experiential packages,
Joint promotions etc.
 Proactivewith changingmarket conditions and equip with necessary measures well in advance.
 Superviseeffective brandingand positioningof products.This involves designing& maintainingtheright
servicestandards,projectingthe rightimagery through promotional materials & various media to the
world.
 Creating Strategic partnerships with global partners,predominantly from Europe. Successfully plan and
execute sales blitz.Have experience in representing travel fairs acrosstheworld including London, Paris,
Berlin,Moscow, Beijing,Dubai,Doha and Muscat. Also done extensive sales networkingin Delhi, Mumbai,
Ahmedabad, Bangalore, Chennai, Hyderabad, Bhopal, Indore, Pune, Cochin and Trivandrum.
Career History
CEO – Aroma Group Hospitality & Tourism, Kochi [ Since September 2013 ]
Heading a leadingboutique hotel chain in India Viz.FragrantNature Group of Hotels & an experiential travel portal
development viz. roadstravel.com.Responsiblefor the whole operations,SpearheadingMarketing activities,
Initiating SOP’s & periodic Training,Media & PR co-ordination, Corporateimage buildingand Publicrelations.
Job Profile:Responsiblefor the whole business and forward plans,budgeting,planningstrategic meetings &
representing International & National travel fairs,activeparticipation in varioustradeforums.
Head – Marketing & Sales, Niraamaya Retreats Corporate Office, Bangalore [ December 2010 - September 2013 ]
The fastest growing boutique hotel chain in India. Responsiblefor strategic planning,sales activities,achieving
targets, media co-ordination, corporateimage building.
Job Profile:Heading Sales,Marketing & PR dept., budgeting, planningstrategic meetings with International travel
agents, hostingdinner meets with corporate/ tour operators, representing International & Regional travel fairs.
Senior Manager – Business Development, GITC Corporate Office, Trivandrum [ January 2009 - December 2010 ]
Great India Tour Company is one among the leadingtop tour operators in South India .Was solely responsiblefor
planning& marketing the product, staffingand training the sales forceacrossIndia.
Job Profile:Improve sales by focusingon nichesegments & active branding.

2. Head Operations – Strawberry Holidays, Kochi [July 2006 – January 2009] – An NRI venture - a specialistinbound
tour company in India. Was responsiblefor conceptualising,planning& marketingthe product.
Job Profile:Commencing the company from concept & operating successfully.“Strawberry Holidays”was ranked
by CRISIL (www.crisil.com) among “top 20 emerging travel companies in India”,Also shortlisted Strawberry
Holidays for their “emerging business awards”.
Senior Manager – Marketing & Sales, Malabar Escapes Kochi [June 2003 – May 2006] – The boutique hotel chain
has won several awards includingnational & statetourismawards. Was responsiblein achievingtargets & media
co-ordination.
Job Profile:Headed Sales & Marketing Dept. Was responsiblefor budgeting, planningstrategic alliances with
International Travel agents,Travel fairs representations.
Corporate Manager – Operations, Destination Indus Trivandrum [August 2001- June 2003] The organisation is
one of the best destination management companies in South India.Handled European Charter flights & high
profileFIT movements from UK, Russia & Spain.Work experience in content creation,devisingmarketing tools,
trainingstaff,building public relations.
Job Profile:Trainingstaff on various aspects of the job.Liasoningwith hotels & transporters, contracting,corporate
communications,identifying uniquemarket segments & promoting the Destination Indus product.
Assistant Manager – Tours, Banyan Tours Trivandrum [September 1996 - June 2001] One of the leadingnicheFIT
inbound handlingagent with a lion shareof the nicheEuropean market. Work experience in setting up many of the
existingoperational procedures,designing& costing programs,product development.
Job Profile:PlanningIn-bound tour packages,generating reports on operations & improvingthe total output.
Strategy development with management, costingtailor madeitineraries,liaison with hotels & transporters,
identifying& developing new potential destinations.
Academic Qualifications
 [ 1996 ] CertificateProgram in TourismStudies, (IGNOU)
 [ 1995 ] Certificatecourse in PC Software (Kerala Instituteof Tourism& Travel Studies)
 [ 1994 ] Certificatein Travel & Tourism(Swastik School for Tourism& Travel Studies)
 [ 1994 ] Bachelor of Commerce (University of Kerala)
 NC-1 Leading cadet in N.C.C., Senior division,Naval Wingduring1986-91.(Passed N.C.C. “C” Certificate.)
 Was top debater & Quizzer at both school and collegelevels
Personal Details
 Address : F-6, Jewel BayviewApts, Nr. Manammel Temple, Janatha Road, Ernakulam,Kerala.PIN: 682 019
 Date of Birth : 07 September, 1973
 Marital Status : Married
 Languages Spoken : English,Hindi,Malayalam
 Reference: On request