1. Curriculum Vita
Fouad Nabil Bashour
Contact Details: +971 55 7066053 (Mobile)
E-mail address: fuad_bashour@hotmail.com
Objective
To build a result oriented career in the Hospitality field in the challenging position of Revenue
Management within a reputed organization to utilize all my qualifications and expertise, extensive
experience and productivity to the optimum level to facilitate career growth
Personal & Professional Profile
 In-depth & practical knowledge of Fidelio, Opera and Protel (Hotel oriented software's), MS Office,
Internet & E Mailing.
 Result oriented with a clear vision, ability to build strategic relationship with customers.
 Very hard working, adaptable and self motivated, offering great potential for professional growth
and achievement through determination and perseverance.
 Excellent leadership skills
Professional Experience
February 2016 till Present Bab Al Shams Desert Resort & The Meydan Hotel Cluster
Revenue Manager
October 2013 till February 2016 Moevenpick Jumeirah Beach Hotel Reservations Manager
August 2012 till September 2013 Moevenpick Jumeirah Beach Hotel Asst. Reservations
Manager
01st March 2011 till 31st July 2012 Moevenpick Jumeirah Beach Hotel Reservations
Supervisor
August 2010 till March 2011 Westin & Le Meridien Mina Syahi Complex Reservation
Supervisor
July 2009 till March 2010 Moevenpick Tower and Suites Doha Qatar
Reservation Supervisor
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Fouad Nabil Bashour
Curriculum Vitae

2. May 2008 till June 2009 Millennium hotel Sharjah
Reservation and Sales Agent
May 2005 till September 2007 Safita Al Sham Palace, Syria
Reservation Agent
Job profile:
 Well versed in resolving day-to-day problems and needs of the guests and their demands
 Handling guest’s documentation and typing memorandums
 Assisting guests with routine requirements and complaints
 Greet and direct visiting customers to relevant persons
 Creating Rate codes and mapping it with the online channels, also linking the created rate codes
to the companies and travel agencies profiles as per the contracts.
 Supervising the team and give them the correct instructions whenever they will need it.
 Motivate my team and put my personal touch in the way that I'm handling the team and supporting
them all the time and in case the need my assistance I'm available 24 hours for them.
 Make a very good relationship with my team outside the working hour's which guarantee a
smoothness way to deal with each other.
 Flexible with the working hours upon the situation of the business.
 Handling the revenue tactics (changing and planning for the hotel BAR pricing).
 Managing the inventory on PMS along with all the online channels thru our CRS system (Synxis),
and making sure to have the correct availability for the last minute business in order to yield and
maximize the revenue.
 Handling all revenue management reports, running historical, future date and analysing the
business in order to apply a proactive selling strategy accordingly.
 Handling all the daily revenue management reports like:
- RevMax (the morning revenue report
- Daily selling strategy update.
- Daily pick report (two reports first one general pick up and the second pick up
report by segments).
 Handling all the weekly revenue management reports like:
- Weekly revenue meeting and running the same along with the hotel Excom
members and the GM of the hotel.
- Weekly M12 report (which is a report shows the entire year OTB and
Forecast by segment by date along with the group pricing strategy and the
hotel pricing strategy)
 Handling all the monthly revenue management like MBR (Monthly Business Review)
 Weekly forecast day by day segment by segment for the full year.
 Monthly forecast for the entire year.
 Handling all the OTA’s extranet and maintaining the content along with the high resolution
pictures, to make sure that our ranking is the correct one which helps us to be more visible online
and to get a higher conversion online.
 Running secret deals online with our OTA’s if needed to boost the business.
 Also insure that my team are following the hotel standard for IFH Mystery calls by training them
and motivating them, we managed to close the year of 2013 with the score of 92% YTD, and for
2014 we are setting on 91% YTD.
 Give the reservation team the necessary trainings and make sure that they are following the hotel
and the company standard with a good manner.
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Fouad Nabil Bashour
Curriculum Vitae

3.  Self motivating and motivate the reservation team as well and make sure to provide them the
perfect atmosphere to work and give the maximum, we managed to have 98% employees
satisfaction in my department, as per the last Employees engagement survey.
 Relive the revenue director during his absents and handle everything perfectly, and managed to
maintain a very good RGI during the peak and the shoulder season.
 Being part of the revenue selling strategies, creating packages and promotions.
 Managing the inventory and sending stop sale to the Travel agencies, in order to yield and
maximise the revenue of the hotel.
Achievements
 Awarded “the Employee of the Month” at Le Meridian
 Fire training
 IFH training (which is the mystery calls training and I am the trainer for the IFH in the hotel).
 Awarded for achieving Gold performance from IFH more than 20 times, and around 10 of them
Achieving 100%
 Managed to train the team on the hotel and company standard achieving 92% YTD for 2013, and
91% for 2014 year so far.
 Managed to have the team satisfaction in my department 98% as per the end of last year survey.
 On Job training ( I am a certified trainer with 100% score in the evaluation for the same)
 Certified Leader as per the leadership training 10 Modules that I finished it successfully.
 Online RFP training (request for proposal).
 Advanced Revenue Management: Tactical Revenue Management using Strategic Demand
based Pricing.
 Advanced Revenue Management: Strategic Revenue Management
Educational Qualification
 High school Safita, Syria – June 2002
 College four years in business management graduated in 2004.
Trainings
 Le Meridien Hotel, Damascus as trainee in Receptionist – September 2003 to September 2004
 General Fire training
 Shaheen Hotel, Syria as trainee in Receptionist – June 2003 to September 2003
Computer Skills
 Windows XP Excel, MS Word
 Fidelio
 Opera
 Protel
Personal Details
 Date of Birth: 26
June 1983
 Place of Birth: Al
Suwaidaa
 Nationality: Syrian
 Marital status: Single
 Gender: Male
 Languages Known: Arabic & English
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Fouad Nabil Bashour
Curriculum Vitae