1. HUMAYOON R. HUSSAIN
Amari Doha
Al Diwan Street - Musheireb
State of Qatar
 + 974 74 40 33 03 / humayonhussain@gmail.com humianzal / https://qa.linkedin.com/pub/humayoon-hussain/45/3bb/736
A sincere and result oriented professional, with experience of 12 years in the industry. A resourceful Hotel Room Sales
Manager with experience in developing and implementing total sales and marketing effort for hotels, including securing
new accounts, maintaining existing accounts, and assist in executing sales and marketing strategies to maximize the
profitability of the hotel while maintaining customer satisfaction.
Core Competencies
Directing solicitation
Preparing presentations
Managing special events
Business Forecast on the handling accounts
Preparing reports
Conducting site inspections
Attending trade shows and meetings
Accomplishments in Sales
Exceed 30% on sales goals in 2014
Increased base business of the hotel by 33% in 2015
15% of the prospect accounts turned to key accounts
I am submitting herewith my resume for your kind perusal for the position of a Sales Manager in your esteemed
organization.
Look forward to receiving your reply and you may please contact me directly if any query pertaining to my application.
Yours sincerely,
Humayoon R. Hussain

2. HUMAYOON R. HUSSAIN
KEY SKILLS
Excellent local market knowledge
Profound ability to identify and resolve problems in a timely manner; develop alternative solutions
Immense ability to manage difficult or emotional customer situations; respond promptly to customer needs; and respond
to requests for service and assistance
Exceptional knowledge of DELPHI & OPERA system
Strong solicitation /prospecting/negotiation skills
In-depth ability to participate as an active sales team member to benefit the overall sales department efforts and goals
Excellent communication skills (verbal and written)
Excellent interpersonal skills and superior guest service skills
Profound ability to actively participate in industry related organizations
Great ability to manage time effectively and perform multiple tasks simultaneously
CURRENT EMPLOYMENT
Asst. Manager, Sales & Marketing – Amari Doha – State of Qatar
From February 2016
Managing by ONYX Hospitality Group based in Bangkok, Thailand, a leading Asian Hospitality Group. Opened its first hotel in Middle
East featuring 120 Keys with an exciting BREEZE SPA, brand concept.
Primary Objective of Position
Report to Director of Sales & Marketing
EMPLOYMENT HISTORY
Executive, Sales & Marketing – Amari Doha – State of Qatar from September 2013…
Managing by ONYX Hospitality Group based in Bangkok, Thailand, a leading Asian Hospitality Group. Opened its first hotel in Middle
East featuring 120 Keys with an exciting BREEZE SPA, brand concept.
Primary Objective of Position
Report to Director of Sales & Marketing
Duties & Responsibilities
Sell hotel guestrooms, catering services, and banquet facilities through direct client contact to maximize total rooms
revenues and profits
Responsible for individual travel including knowledge and experience in consortium, business travel, FIT and wholesale
markets
Establish client base of organizations, associations, social, and corporate businesses through direct outside and inside sales
effort for the purpose of securing business for the hotel to ensure that predetermined sales expectations are met and
exceeded
Develop and maintain relationships with key clients in order to produce group and / or convention business
Negotiate guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines
Confirm in writing to the client all requirements via sales contract
Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and
property policies and procedures
Assist the Director of Sales with the implementation and achievement of the Sales Marketing plan
Attend and represent company at trade shows and city-wide conventions

3. Respond quickly to guest requests in a friendly manner
Follows up to ensure guest satisfaction
Merweb Hotel – Doha - Qatar March 2010 to August 2013
Front Desk Manager
Developed and implemented processes and procedures for assigned departments which support achievement of service
and financial goals
Developed and implement strategies for front office, bell stand, parking, concierges, etc. that support achievement of the
hotel's goals
Analyze business forecasts and schedules accordingly
Ensured front desk handles billing and cash in accordance with hotel's standards
Planned and coordinated hotel housing activities by working closely with Sales, Catering, Housekeeping and other
departments
Developed and implemented strategies and practices which support employee engagement
Create and produce reports as required
Coordinate schedules, payroll and expenses to meet or fall below budget
Ensure that guest data and management reporting is processed efficiently and accurately while maintaining proper security
standards
Ensure that all accounting transaction and cash handling procedures are in compliance
Conduct regular monthly meetings with members of the Front Office and Communication Team to address current
initiatives, projects and long term goals
Proactively identify potential guest issues
Assist housekeeping in day-to-day activities
Recruit, hire, train and retain associates for all supervised departments
Develop monthly training items to foster development and cross training with other departments
Perform associate evaluations, provide coaching and development
Monitor guest satisfaction processes, and respond to guest concerns, and inquiries
MENA Hotel Riyadh – Saudi Arabia October 2010 – May 2011
Front Office Supervisor
Holiday Inn Resort –Al Khobar – Saudi Arabia April 2008 June 2010
Night Auditor
TECHNICAL SKILLS
Opera - Delphi - Prologic - Holidex
TRAINING OBTAINED
 Be My Guest” Hospitality training course Intercontinental Hotel Group
 Room to grow &Up selling
 World class costumer service ( Darrel Carnegie)
 Time management
 Train The Trainer
 Leadership Management
 Sports Tourism a comprehensive over view
PERSONAL DATA
Date of Birth:
Nationality: Indian
Academic: Degree in Bachelor of Business administration
References & Certificates: Available upon request