1. AMRO M.ABDULRAHMAN
Abu Dhabi, United Arab Emirates
Mobile +971-55-9927465
E-mail: amr_end@yahoo.com
CAREER OBJECTIVE
I am equally comfortable working independently to meet company goals, as well as
collaboratively as part of a team. I have always been able to establish and maintain
excellent relationships with clients and coworkers at all levels and challenging skills of
Sales & customer service, with zest to effectively manage relationship with the potential
customer and ability to work under pressure to achieve the company target.
CAREER SUMMARY
Professional Executive with more than 10years solid background, Sales, customer service,
IT, accounting skills with different high level, Creativity in tackling problems to make a
positive contribution, ability to focus on projects and development strategy to exceed
deadline, Excellent communicator of company objective through right presentation and a
cohesive team work with supervise the input and handling of financial data and reports
for the company's target
EMPLOYMENT EXPERIENCE
1. MINISTRY OF INTERIOR, UAE (FROM JAN 2014 TO DATE FULL TIME
CONTRACT) MEDIA SECURITY SECTION –EVENTS COORDINATOR
• Approach potential customers with the aim of winning new business, as well as
maintaining good relationships with clients.
• Sell services. Customers may include businesses, governmental organizations
and individuals
(MR.MOUYAD SALAMIA -00971554229131)
2. VENTURES MIDDLE EAST, Abu Dhabi (From JAN. 2013 to date
Part time)
 organizational work and calling center
 Statistics and survey for all private sector companies and
government sectors and preparing all the required reports
(MR.ALAA KABRA-00971507822124)

2. 3. HOSTEX WORLD, Abu Dhabi (From Jan first 2013 Sep. Part time)
• Organize conferences and exhibition in different fields like (Medical,
construction, oil & Gas, education...)
(MISS.YOLLA SHOQAIR- 0097150645652)
4. Proficiency Central Laboratories, LAB Company, Abu Dhabi (From May
First 2012 to OCT, 2013)
• relationship building with costumer and clients
• researching the market and related products of other lab tools and equipment
• Presenting the product or service in a structured professional way face to face.
• Respond to sales inquiries & concerns by phone, Emil and personal visits the
most.
• Resolve accounting discrepancies.
• Recommend, develop and maintain financial data bases, computer software
systems and manual filing systems
• Prepare sales action plans & strategies.
• Use sales forecasting or strategic planning to ensure the sale & profitability of
products, lines, or services, analyzing business developments & monitoring
market trends.
• customer services , different meetings and reporting
(DR.MOHAMMAD BAHANI-00971501305136)
5. Smart Pharma Medical Equipment, Fortuna Company, Ajman – UAE
(From January first 2011 to 2012)
• presentations , meetings , reporting
• Respond to sales inquiries & concern.
• Ensure customer service satisfaction & good client relationships.
• Monitor & report on sales activities & follow up for management.
• Develop & maintain a customer database.
• Reports Compile and analyze financial information to prepare entries to
accounts, such as general ledger accounts, and document business
• Monitor and review accounting and related system reports for accuracy
completeness and Maintain sales activity records & prepare sales reports.
• Explain billing invoices and accounting policies to staff, managers and clients
• advising on forthcoming product developments and discussing special
promotions
• recording sales and order information and sending copies to the sales office,
or entering figures into a computer system
(DR.ISMAIL FATA -00971508720308)

3. 6. Al Jusrain Medical Center, Abu Dhabi – UAE (From July 2006 to
2011)
 Acting as a contact between the center and its existing and potential
markets
 Negotiating the terms of an agreement and closing sales
 Gathering market and customer information
 Representing their company at trade exhibitions, events and
demonstrations
 Negotiating on price, costs, delivery and specifications with patients
and managers
 Challenging any objections with a view to getting the customer
satisfaction
• Headed the tasks of coordinating, supervising and managing all
administrative and operational matters of entire medical facility.
• Maintaining the cash book, keeping ledgers.
• Reconciling accounts and advising on the financial status of the center
among other duties.
• Coordinated with doctors, nurses, health care technicians, other
medical staff members and health care professionals in primary care,
treatment and rehabilitation and prepare the right account sheets for
these activities.
• Planned for optimal staffing, medical supplies and equipment to
assure maximum productivity and service.
• Hr. services and costumer services
• Managing all insurance department and records
• Prepare profit and loss statements and monthly closing and cost
accounting Management of medical records and medical
documentation.
• Prepare and review budget, revenue, expense, payroll entries,
invoices, and other accounting documents
• attending team meeting and sharing best practice with colleagues
• reviewing your own sales performance, aiming to meet or exceed
targets
(DR.MOHAMMAD ABD-00971503137533)

4. Skills / Qualifications
 Uncovering client needs and recommending appropriate products or services.
 Selling solutions to customers and then backing up those sales with top-quality
service.
 Building relationships with coworkers, clients, and strategic partners.
 Developing processes and strategies to increase referrals and revenue.
 Accurately completing data research and analysis while demonstrating computer
proficiency.
• Accounting skills and Territory Management, Prospecting Skills, Negotiation, Self-
Confidence, Product Knowledge, Presentation Skills, Client Relationships,
Motivation for Sales.
• The ability to work in different areas
• Ability to work varied hours/days, including nights, weekends, and holidays as
needed.
• Services existing accounts, obtains orders, and establishes new accounts by planning
and organizing daily work schedule
• Adjusts content of sales presentations by studying the type of sales outlet or trade
factor.
• Studying existing and potential volume of dealers.
• Keeps management informed by submitting activity and results reports, such as
daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing,
products, new products, delivery schedules, merchandising techniques, etc.
• Resolves customer complaints by investigating problems; developing solutions;
preparing reports; making recommendations to management.
• Contributes to team effort by accomplishing related results as needed.
• Ensure that each customer receives outstanding service by providing a friendly
environment, which includes acknowledging every customer, maintaining solid
knowledge and all other aspects of customer service.
• Communicate customer requests to management.
• Assist in completing price changes within the department.
• Participate in year-end inventory and cycle counts.
• Assist in ringing up sales at registers and/or bagging merchandise.
• Handle tasks assigned by managers & physical ability to stand for extended periods
• Ability to operate all equipment necessary to perform the job.
• Ability to read, count, and write to accurately complete all documentation.

5. ITS Skills
• Windows XP, 7, 8, Vista…etc.
• MS Office 2007, 2010 (Word, Excel, Power Point, Outlook, Photoshop... etc.).
• Fax, Internet & E-mail.
ACADEMIA & Certificate
• Iraqi Baccalaureate of Science.
• Business administration accounting and management (Al Khwarizmi University).
• Multi- media course and Microsoft office (Al Khwarizmi University).
• IELTS certificate from British counsel (Abu Dhabi).
• Valid driving license issued from the United Arab Emirates.
PERSONAL INFORMATION
Date of birth : 1986- Baghdad/ Iraq
Sex : male
Nationality : Iraqi
Marital Status : Single
Visa Status : Resident visa
Languages : Arabic (Mother tongue), English (Fluent).
I confirm that all the information provided above are true and can be supported by
relevant documents as and when is required.