1. Aya Alah Emad Eldien Hassan
56C Ahram Gardens, Giza, Egypt
Tel: (002) 01127381301 /
Email: ayaemad.nkg@gmail.com
CAREER PROFILE
Having one year of managerial experience as a Office Manger& Assistant manager and accountant,
Possessing the required leadership and dynamism necessary to provide a quality service of the highest
order and the efficiency to drive our products competitive advantage, Comprehensive knowledge of
the banking industry and its procedures as well as having the ability to aim high, think smart and act
fast, Currently looking for a suitable accounting position with a progressive, ambitious and reputable
bank.
CAREER HISTORY
1-Training in Tariq Hanafi Accounting Office.
2-Accounting &office manager at the import and export company
3- Supervisor marketing and sales at farm frites.
4- Supervisor at link ADCL.
5- CC Representative in Vodafone call center.
6- Marketing at real statement (El Eshraf).
 Identifying the needs of customers and then working hard to meet or even exceed them.
 Working hard to market and sell the banks products like mortgages, loans and insurance etc.
 Monitoring customer accounts.
 Maintaining all quality and procedural standards within the branch.
 Keeping eye on competitor activity.
 Managing the day to day running of the branch.
 setting and achieving targets,
 Setting branch objectives and then working hard to ensure they are met.
 Attending head office for meetings and conferences.
 Dealing with escalated customer queries and complaints.
 Advising customers on the banks credit cards and savings accounts.
 Monitoring cashiers and branch staff and giving them feedback on how they interact with
customers. Inspiring them to not only hit targets but deliver great service.
 Analyzing branch management information and reports.
 Working closely with local solicitors, accountants and estate agents.
 Reporting regularly to regional headquarters.
PROFESSIONAL EXPERIENCE
Accounting.

2.  I am a serious and responsible worker
 Calm and self-confident & I come to work on time
 I make sure all my work is done well because I'm extremely flexible and able to work on shift
basis.
 Good Communication Skills.
 Dealing with all kinds of people, positions and educational backgrounds is a strong point.
 Manage, motivate and counsel highly skilled employees.
 Organized training for employees.
 Motivated and counseled personnel team.
 I Have a pretty much good listening skills.
 Possessing the ability to build strong business relationships with individual and corporate
clients.
 Able to make effective decisions.
 Having a excellent understanding of business operations.
 In depth knowledge of competitors and their products and services.
 Having high levels of integrity and honesty.
 Experience of leading a branch-based financial sales team.
 Excellent people management skills.
 Monitoring the sale ability and performance of new or existing financial products.
 Working hard to ensure customer satisfaction.
KEY COMPETENCIES AND SKILLS
Customer retention Client relations
Management Information
Portfolio management Negotiating skills Corporate Banking
Negotiating skills Business modelling
ACADEMIC QUALIFICATIONS
Faculty of commerce
Cairo University 2015
Specialized in Accounting, banking and economic
REFERENCES - available on request
DOB: APR 01 1994
Marital status: Engaged

3. Tel: (002) 01150034868 mohd_mohsen2000@yahoo.com