This document contains the contact information and resume of John O. Long. It summarizes his 22 years of experience in information systems, with a focus on healthcare and HMOs. It details his roles and responsibilities in previous jobs, including as a database analyst and ad-hoc reporting expert at Inter Valley Health Plan from 1992 to 2009, a night supervisor at Wherehouse Entertainment Corporation from 1988 to 1991, and a lead mainframe computer operator at Marketing Data Systems from 1986 to 1988. It also lists his education.

1. John O. Long
9146 Timberline Lane, #M
Rancho Cucamonga, CA 91730
(909) 908-6588 or (909) 481-0918
JohnLong_2009@yahoo.com
Summary
22 years Information Systems experience
 Specialized in Healthcare and HMO
 MS Office, Access and Excel Expert
 Highly Skilled FACETS™ Analyst and in Business Objects
Job History
Inter Valley Health Plan – 02/92 through 09/09
Database Analyst & Ad-Hoc Reporting Expert
 Successful IT Analyst, while simultaneously handling all IT operational
duties.
 Served vital role in the FACETS™ reporting conversion project,
converting the technology into a user friendly system, using business
objects.
 Saved organization thousands of dollars by installing and configuring
enterprise-wide new generation MFD copiers and printers.
 Designed and developed complex data queries and reports using MS
Access and FACETS™.
 Prepared and tracked all files for CMS and other regulatory agency
needs.
 FTP Administrator, responsible for hundreds of accounts, integrity,
data security and process optimization.
 Windows Server, MS SQL, and Windows Desktop professional.
 Highly skilled with Erisco FACETS™, VMware, Globalscape, SharePoint
and Active Directory.
 Six Years of experience working in a UNIX/PICK Mainframe
environment, before converting to a Microsoft SQL Server Network.
Wherehouse Entertainment Corporation – 07/88 through 09/91
Night Supervisor, Mainframe Computer Operations
 Promoted to Night Supervisor within 3 months on the job.

2.  Performed and completed all scheduled Job Run sheet requirements
with the ultimate goal of meeting inventory shipment deadlines.
 Expert in DOS/VSE, VM, JCL, REXX, RPGII and CICS running on two IBM
4381 Mainframes.
Marketing Data Systems – 11/86 through 07/88
Lead Mainframe Computer Operator
 Printed output manager, laser and impact.
 Monitored computer automation, and initiated corrective action
when needed.
 Primary technical trouble shooter.
Education
Computer Learning Center, Anaheim, CA
Fontana High School, Fontana, CA