1. JOEL BEANE
212 Holly Lane
Cedar Grove, NJ 07009
Cell# 201-960-0196
E-mail: JOELBEANE@MSN.COM
SUMMARY: Dedicated IBM ISeries (AS/400) business software professional.
STRONG analytical and problem solving skills as well as strong attention to detail and follow-through.
EXCELS in applications trouble shooting, software support, problem resolution and analysis, taking
independent action to troubleshoot issues as required, and working with other departments, as the
situation demands.
EXCEPTIONAL ability to look at problems and requirements holistically in a complex landscape,
resolving all incidents on a timely basis and ensure that a root cause analysis is complete with problems
fixed on a permanent basis.
KEEN ability for trouble shooting, errors and exceptions handling, knowledge of AS/400 ISDB (Interactive
Source Debugger), STRSRVJOB, CLP dump, and RPG DUMP/Debug.
COMPREHENSIVE knowledge of ISeries (AS/400) message handling, security, backup/recovery and
communications.
TALENTED coding of programs as needed to produce test data, and simulate application testing/stress
testing in a controlled environment.
EXPERIENCED in analysis of error messages, machine malfunctions, halts, and system log/security log
information to determine corrective action and proper operating procedures.
URGENT troubleshooting of system problems in particular, during period close.
EFFICIENT at performing accurate logical and efficient application modifications which conform to the
specifications and schedules provided.
RESPONSIBLE individual to troubleshoot issues, is self motivated, can multi-task and is committed to
business up-time and meeting project deadlines.
CURRENT hands-on programming exposure, extensive on-line programming.
PROJECT MANAGEMENT:
Hands on project management including business system analysis, scope creation, generate technical
specifications, develop solutions, provide internal application unit testing procedures.
Review, process and complete work requisitions according to SOPs (Standard Operating Procedures).
Write technical specifications for new projects outlining the logic to be applied, file and program changes,
inter-system communications, new files and programs to be developed and etc.
Ensure sufficient application system documents necessary for system maintenance and user training as
defined by the company standards.

2. APPLICATION DESIGN SKILLS:
SUBSTANTIAL experience in application software design in the areas of:
Order Management, Wholesale/Retail environments, ERP, invoicing, inventory, warehouse, distribution,
costing, order adjustment, order allocation, credit/return authorization, pricing, sales, marketing, repair
orders, shipping, supply chain, small parcel, UPS host access parcel tracking, common carrier, ocean
freight, customs reporting, sales tax(Vertex), purchase orders, credit card processing (First Data/CES) all
business financials A/R, A/P, G/L, budget, Balance sheet, P/L reporting.
EXTENSIVE interface/data conversion experience:
EDI package(TLI) interface, JDE (Z) files, SAP data file conversions, advanced multi-system mission critical
file transfer considerations.
DIVERSIFIED experience in business software for industries:
Distribution:
 Apparel (ACS) wholesale and retail
 Wallpaper
 Eyewear
 Medical products
 Dental, medical, pharmaceutical
 Cosmetics and Fragrance
 Consumer electronics
Direct Mail:
 Retail apparel
 Personalized advertisement
Shipping:
 Small parcel (UPS/RPS/FedEx ground)
 Common Carrier(Trucking)
 Ocean freight
Container, Automobile(RORO) and Bulk commodity
Government agency mandated customs reporting
GENERAL:
EXTREMELY well versed in the full application (SDLC).
 Requirement & analysis
 Design
 Coding
 Testing
 Maintenance
Analyze, evaluate, design, develop, code, modify, testing, debug, computer application systems.
Manage the maintenance and enhancements of the existing and future application systems.
Develops technical project documentation including, flowcharts, diagrams, and Technical Design
documents sign and build innovative robust solutions to Business requirements.
20+ years software development experience on the iSeries platform.
TESTING SKILLS:
DEDICATED testing of programs to ensure that the results of systems perform as they are
defined. Analyze development and testing of new programs and processes.

3. SOFT SKILLS:
NOTABLE people management and leadership to train users, promptly reply to the needs of and
accountable for relationships with; Internal business customers, trading partners, peers, management
team and user community.
Ensure that standard operations methods and practices are implemented effectively and followed
consistently.
Define the need for system changes, weighs options and propose solutions. Be able to take quick actions,
such as implementing recovery procedures of a major system in an emergency that has simultaneous
major impact on the functioning of business.
Good oral and written communication skills
Ability to interact with business and technical teams verbally and in writing.
Willing to work periodic evenings and weekends, as needed, also provide remote support at off-hours.
Agile and flexible to accommodate changes in business, working in a collaborative environment a
consummate team player.
Demonstrate exceptional teamwork and customer service; behave professionally; treat others with
respect and dignity.
Adhere to policies related to project management processes. Manage and control changes to Business
Operating Systems according to established processes and policies of implementation/usage of the
system.
Act as part of an operational team in growing organization.
People Management – inspire and develop people to realize their full potential and be their best. Manage
day to day responsibilities of Production Support team, 6+ years of team leadership.
Manages work and assists team members to meet specified due dates for tasks and projects to deliver on
time and on budget.
Proactive in providing status updates on tasks and projects to team members.
TECHNICAL SKILLS:
IN DEPTH knowledge of the IBM ISeries (AS/400) server operating system, programming languages and
utilities.
Proficient in RPG(several versions), such as RPG III, RPG IV, RPG ILE, and RPG- FREE as well as DDS, SDA,
SEU, PDM, CLLE, CLP, SQL,User spaces, IFS, email processing(DST), ISDB.
Solid programming, testing and technical implementation skills.
Knowledge in all areas of the ISeries (AS/400), including: Operating Systems ISeries (AS/400) Security,
Work Management, Capacity & Performance, Communication; TCP/IP, Backup and Recovery.
Hands-on experience supporting business applications in live production environment.
THIRD PARTY APPLICATIONS/UTILITY EXPERIENCE:
EXPERIENCED with Turnover, Robot scheduler, Hawkeye, Aldon, Vertex, IBM middleware Message
queue manager(MQ), FASTFAX, IBM job scheduler, SMTP, BRMS and Trusted Link(EDI).
ADVANCED exposure to: ISeries (AS/400) communications, in a busy mission critical multi-system
environment; via: SNADS, FTP, TCP-IP, FTS, Enterprise extender, Security planning and administration,
Work management, performance tuning, and DASD management.
Comfortable with most aspects of OS administration including configuration of printer systems, security
and 3rd party packages.
Suggest, design, build, test and implement user written command driven utilities to improve operational
performance and up-time, for example: WRKNEP, WRKRGZ, tape library, save management, file purges.

4. OPERATIONAL SKILLS:
CAPABLE to serve as the back-up for ISeries (AS/400) administrator.
Respect the need for system hardware and software must be available, maintained and supported on a
24 hour per day and seven day per week basis.
Load and test application software releases, and fixes in both test and productions environments and load
application and software patches; run performance and file tuning utilities; etc.
Participate in systems administration team and share responsibility for management of the I-Series
system. Comprehensive understanding of ISeries (AS/400) security. Assists with backups and restores,
production migration, robot schedules and report distribution, file transfers and maintain security of
modifications to the Production Environment. Supports the entire ISeries (AS/400) batch processing.
Client Relationship Management – ensure that changes to the platform are highly controlled, tested and
implemented with necessary approvals and practice following a clear release schedule.
Daily Operations - manage and conduct daily operations to meet or exceed defined and managed levels of
quality.
Data Loads – ensure that all data loaded into the system in a mass format is highly controlled, tested and
will deliver quality results.
OFFICE SKILLS:
COMPLETE Microsoft Office Suite proficiency, MS Office (Word, Excel, Access), Visio,
Perform physical requirements included in duties common to a regular office environment.
QUALIFICATIONS:
EDUCATION: IBM SYSTEM/38 Introductory courses
2 Penn Plaza, New York - 1982
Electronic Computer Processing Institute(ECPI)
Paterson, New Jersey - January 1982 - July 1982
EMPLOYMENT: 1984- Present: Founder, President, and principal technical consultant:
Joel Beane Associates, Inc.
Key accomplishments:
Supporting the IBM ISERIES(AS400) exclusively for 20+ years in areas of application design and system
management in a business environment.
Extensive technical experience with all aspects of an ISeries (AS/400) environment.
GENERAL PROFESSIONALISM/COMPANY WIDE RESPONSIBILITY:
Understands the impact of any modifications and/or downtime of systems to the business.
Measures & Metrics – ensure that the appropriate measures and metrics are managed with defined
quality of service and clear targets for key items including quality, cycle time, etc...
Production Support Duties & Responsibilities.
Application monitoring and process control, including the first level trouble shooting for all program,
database problems and communication problems.
Manage Problem Notification and escalation procedures.
Monitors and controls batch work flow through queues and console messages, as required or assigned, to
ensure that completion deadlines and production standards are met.
Maintains system logs/security logs, records and reports related to computer operations.
Informs systems and programming personnel of errors or problems with job runs.
Assist and/or provide guidance for rollouts of hardware and software.
Monitors and schedules batch processing to maximize efficiency.
Assist in installation, configuration and maintenance of I-Series computer hardware, software, networked
devices and I-Series client-access software, journaling, mirroring software, etc.
Develop, document and maintain procedures for system utilities, such as performance tuning, and
configurations. backup and recovery planning.