Stacy Malone's Information Technology Resume

1. Stacy Malone
4690 Redbranch Dr. ♦ Decatur, GA 30035 ♦ (678) 663-9799 ♦ stacy_malone@comcast.net
Application Support Engineer & Technical Implementation Consultant
Dynamic information technology leader with extensive problem-solving, planning, team-building and
project-management skills. Highly adept Application Support Engineer & Technical Implementation
Consultant with 15+ years of experience managing complex projects. Strong expertise supporting
successful installations and upgrades and installing hospital industry and other industries’ information
systems, repositories and end-user information viewers. Highly skilled at working for both start-ups and
Fortune 500 organizations. Solid track record of effectively adding to existing infrastructure in the
database. Worked successfully on complex team projects such as the migration of software to new
hardware. Skilled at exploring file system scripts, logs or database objects to perform updates where
needed. Able to write moderately complex SQL queries and custom scripts. Strong customer-service skills
with an understanding of the importance of interacting with users regularly, managing critical issues and
delivering training on product features and new releases. Consistently maintains and builds successful
internal and external client relationships.
TECHNOLOGY EXPERTISE
 Access
 Basic
 C
 C++
 COBOL
 dBase
 Excess
 HTML
 Java
 Linux
 LISP
 Lotus
 Microsoft Office
Suite
 MVS
 Oracle SQL
 Pascal
 Perl
 PL/I
 PLSQ
 PowerPoint
 Relational
Databases
 UNIX
 Visual Basic
 VM
 Windows OS
 MS Sqlserver
PROFESSIONAL EXPERIENCE
McKesson, Alpharetta, GA
July 1998 to July 2014
Technical Implementation Engineer
Provided an extensive technology services for McKesson Corporation Health Care
products, including software installation, support, testing and user training. Installed and
upgraded software applications on Hewlett (HP), International Business Machines (IBM
or AIX) and Linux servers.
 Eliminated person-level duplicates so that patient encounters matched up to the
correct person by scrubbing data to create a master patient index.
 Extracted data and created Health Level Seven (HL7) messages to post to the
application for backload projects from Sybase to Oracle database.
 Helped students learn how to chart and view data in the application by teaching
training courses for a simulated tool, which sent messages to the application.
 Proactive script writing to improve the efficiency of data archivie monitoring
system so that system administrators can be notified of next day failure, as
apposed to one to two months later. Saved the production database from
incurring a 20% to 30% space increase.
 Served as team’s sole engineer to install software for business objects reports
from the server kick start of the Linux bricks until the web pages were completed
for the Application Consultants.

2. Stacy Malone ♦ Resume ♦ Page 2
 Set up the components needed for the build of the customer’s American Recovery
and Reinvestment Act (ARRA) requirements.
 Worked on a team that changed the master patient list from one vender to
McKesson’s and hardware conversion projects and supported end-user web
applications.
Programming & Consulting, Atlanta, GA
Various Dates
Independent
Consulted for Such A Deal Consignment Shop as sole creator of a completely automated
system for tracking inventory, consignment agreements and finances.
 Created a Database System for the Computer Science Department of Clark Atlanta
University, and was under contract for support and maintenance of the systems.
IBM, Alpharetta, GA
May 1997 to Aug. 1997
System Management Operations Internship
Converted Operations procedures from text script to Lotus Notes. Monitored batch and
online jobs on MVS and VM systems for contracted companies such as local payroll
companies and printed console procedures and reports when needed.
 Successfully gathered data and created a racking system to better analyze
problems such as operator errors and outages.
U.S. EPA, Atlanta, GA
Sept. 1987 to Aug. 1996
Information Management Assistant (Sept. 1989 to Aug. 1996)
Clerk Typist (Sept. 1987 to Sept. 1989)
Formulated statistical feedback for reports by analyzing data. Retrieved toxicological and
risk assessment information for the Office of Technical Services by utilizing a variety of
online and disk-based sources. This system was created from DOS with a Windows front
end.
 Tracked U.S. Environmental Protection Agency (EPA) risk-assessment projects by
creating, implementing and maintaining a database management system.
EDUCATION
Bachelor of Science, Computer Science, Clark Atlanta University, Atlanta, GA