1. Resume of John Heiman
55 Arbour Ct
Nottingham, Pa 19362
Cell (443)-682-4669
E-Mail johnhenryheiman@gmail.com
Experience & Employment History
Connect America LLC (MedicalAlert)- March 18 2013-Present-Sales
Familiar with Five 9 Salesforce Software
Knowledge of Sadona Software
Answer inbound call in Sales Force Five 9
Establish concern and needs for Medical Alert System
Requires excellent communication, listing and selling skills
Explain benefits of Medical Alert System and make recommendations of system.
Establish payment terms and promote yearly plan.
Set follow up time in Saleforce for follow up sale.
Follow up all non-closed leads.
Follow up and close web, postcard and direct mail leads.
Make manual calls promoting upsell of system.
Maintain sales of 25 weekly.
Work Ethics.
Put in additional hours needed to exceed sales goal.
Take additional shift and work weekends
Continuously step up and help meet company sales quota.
Achievements and Awards
Received award for exceeding goal and excelling in amount of sales for month.
Awarded Employee of Month.
Recognized for Perfect Attendance.
Recognized for Exceeding Ten (10) sale a day.
Continuously exceed monthly goal sales.
Ranked among top 10 employees out of 60.
Recognized for continuously stepping up for company to help meet sale goals.
Recognized amongst peers as top sale performer.
Software Knowledge
Salesforce 5-9, Sadona, CRM, Microsoft office

2. Resume of John Heiman
55 Arbour Ct
Nottingham, Pa 19362
Cell (443)-682-4669
E-Mail johnhenryheiman@gmail.com
Bank Of America (Short Sales Negotiator) 4-12-2-13 (Contractual)
Coordinate and facilitate sale of short sale real estate properties.
Obtain all legal supporting documents of real estate contract.
Insure all documents are filled out correctly and signed by all parties.
Communicate with real-estate agents concerning missing documents
Research title and ownership of property.
Negotiate payoffs of all property liens.
Pay real estate taxes.
Coordinate closing date.
Submit short sale approval letters
Simm Associates - Deficiency Recovery Specialist 3-28-09 -3-21-12
Coordinate and facilitate sale of short sale real estate properties.
Obtain all legal supporting documents of real estate contract.
Insure all documents are filled out correctly and signed by all parties.
Communicate with real-estate agents concerning missing documents
Research title and ownership of property.
Negotiate payoffs of all property liens.
Pay real estate taxes.
Coordinate closing date.
Submit short sale approval letters
Perform follow up on all promised and broken promise statue.

3. Resume of John Heiman
55 Arbour Ct
Nottingham, Pa 19362
Cell (443)-682-4669
E-Mail johnhenryheiman@gmail.com
Maxwell & Lyman LLC - Director January 2010-2011
Oversee Entire Operation of Debt Buying Company. Duties include!
Research and coordinate purchase of charged off accounts receivable from debt brokers.
Negotiate sale price and financing with brokers.
Proof read contract for Bill of Sale & Purchase Agreements.
Coordinate with broker and investor closing date of portfolio.
Create and implement strategic debt purchasing strategy for investors.
Scrub accounts for bankrupt/deceased debtor, Sell accounts back to broker with
supporting documentation supporting buyback.
Create legal infrastructure to outsource portfolio to law firm.
Negotiate terms and arrangements with law firm concerning collection fee.
Communicate with law firm General Manager on all aspects of portfolios placed-
recovery procedures, suit & settlement parameters.
Receive detail monthly remittance report concerning status of accounts, amount collected,
and paid and cancellation report.
Updates database and status code accounts upon receipt of remittance report.
Maintain monthly collection report, amount collect. Commission paid law firm and amount
due to investor. Forecast quartile & yearly collections, Perform breakeven analysis report.
Facilitate sale of portfolio, negotiating sale of portfolio and asking price.
Major Accomplishments-,doubledsize of portfolio,increasingcollection199%