1. Presented by:- Supriya R OPUS HOTEL & RESORT's

5. FINANCE DEPARTMENT Chief Finance Officer Credit Control Officer Account’s Officer System Coordinator Credit Supervisor Credit Assistants Internal Auditors Audit Assistants

6. Office of security & Maintenance Chief security Officer Duty manager Training Manager Supervisors Time keepers Assistant Training manager Security Personnel Chief Officer Maintenance Preventive Maintenance Manager Break down Maintenance Manager Predictive Maintenance Manager

7. Human Resource Department Senior Manager (HRM) Personal Officer Personal Supervisor Time keeper Personal Cafeteria Assistance Industrial & Cooperate Relation manager Assistant manager (HRM) Officer Recruitment Secretary

8. Front Office Front Office manager Secretary Duty Manager Guest, Reservation Executive Front Office In charge Reservation Supervisor Bell Boys Airport Representative Telephone Operators

9. Food & Beverages Department F & B Manager Banquet Manager Restaurant manager Assistant restaurant manager Captain/hostess Senior steward Steward

10. Kitchen & Food production Chief Chef Junior chef Specialty Cook Utility Assistants Utility assistants Sous Chef

11. Marketing Department Executive Marketing Officers Chief Marketing Officer Public Relationship Officer

12. House Keeping & Laundry Department Executive Supervisor Floor Supervisor Asst. Executive House Keeper Room Attendants Laundry Manager Supervisor Laundry Attendants

17. Attraction and retention of employees Image  Leadership Culture  Job/Org Design Reward Business Processes Participation  Communication Employer of choice  Development Economy  Location  Community Unemployment  Competition Personal needs/values Work/life balance Security/risk  Demographic Financial needs  Attractiveness

21. Thank You