FullHR is a human resources and benefits company founded in 2001 that provides services to organizations across multiple states. It develops customized processes for each client to help them achieve their goals. An integrated team approach assigns specialists from areas like HR, benefits, payroll, and workers' compensation to each client. The company has offices in several cities and provides a range of services including benefits enrollment and administration, payroll processing, HR consulting, and workers' compensation insurance.
2. 2 | Company Overview
Our Company
FullHR
, Inc., a North Carolina Corporation, was formed as
HR Carolina July 17, 2001 to provide commercial group
benefits and comprehensive Human Resource services for
organizations domiciled in the Carolinas, Virginia, Tennes-
see, Georgia, Florida, Minnesota or Illinois. Corporate of-
fices are located on the First Floor of 3901 Rose Lake Drive
in Charlotte, NC 28217.
The organization develops unique systematic processes for
each client to meet the mission and milestones through
collaboration with the leadership for each client. Unique
enterprise solutions generating bottom-line results “From
Recruitment to Retirement.”
Team Integration
An integrated team is designated to each FullHR
client, com-
prised of one to four Product / Service Group’s Specialists:
‰ Human Resources Group
‰ Comprehensive Benefits Group
‰ Workers’ Compensation Group
‰ Payroll Group
4. Comprehensive Benefits Group
HR Carolina, based at the corporate office in Charlotte, NC, is appointed & licensed to provide individual or
national group benefits & retirement plans for organizations with headquarters in North Carolina, South Carolina
Virginia, Tennessee, Georgia, Florida, Illinois and Minnesota. Appointments include authorization by over 100
insurance carrier appointments: fully & self-insured, small & large group including AETNA, BCBS, Blue Choice
Health Plan, Carolina Care Plan, CIGNA, Colonial, Companion Life, Coventry Healthcare, Fortis, Humana, John
Alden, Kansas City Life, Lincoln Financial Group, Standard Insurance, Star-Mark, TrustMark, Unimerica, United
Healthcare, VSP, Wellpath. FullHR
Benefit Specialists; as well as many Workers’ Compensation and Payroll
professionals, are licensed to provide group Life and Health Insurance. FullHR
Retirement professionals’ have
achieved one or more of the following designations as a Certified Fi-nancial Planner, and or Securities Compliance
Training and License(s) Series 6 & 7, 63, 65, 66.
FullHR
Benefits Group provide on-line and on-site enrollment and support for client’s staff and their families. The
benefits group is structured into licensed support teams of a Team Manager, Client Liaison; to quarter-back your
dedicated team; Account Executives, Coordinators; to integrate multiple best-of-breed insurance carriers while
design and implement new medical applications & employee enrollment, One-on-One en-rollers are available
on-line or on-site for personal professional service, Multi-lingual support is available for clients.
4 | Company Overview FullHR.com
6. Workers’ Compensation Group
FullHR
Worker’s Compensation Specialists are based in the Greensboro, NC office providing Workers’
Compensation Insurance that is integrated with FullHR
client’s per cycle payroll; accurately charging W/C Rates
for each employee as earned, or may be paid traditionally annually or quarterly in advance with a year-end
audit. A large book of existing insurance allows unique discounts, reducing the premium and W/C modified
experience rate in many organizations. On-site FullHR
or Insurance Carrier Safety Training Specialist, in
conjunction with the Human Resource team allows Risk Mitigation resulting in more stable premiums for
long-term clients. FullHR
Workers’ Compensation Specialists have earned Property and Casualty Insurance
License with coverage across the United States for all FullHR
clients utilizing integrated Payroll Services.
6 | Company Overview FullHR.com
7. Workers’ Compensation Key Features‰
- Minimal/usually no down payment‰
- Easiest process to budget and calculate premiums for cost of labor‰
- Payment is remitted automatically‰
- Immediate access to claims reporting and claims management
FullHR.com Company Overview | 7
- Accounting and Audit advocacy Accounting and Audit advocacy
In the event of workplace accident, assistance in implementing 1) directing medical care, monitoring medical care
2) Light or Alternate Duty Jobs Program 3) Developing implementing Post Accident and/or Random Drug Testing
8. Human Resources Group
FullHR
Human Resource Specialists are based
on-site, in virtual offices and at the corpo-
rate office providing client services including
employee supervisor training, new hire
orientation, employee handbooks and pro-
cedures, government compliance, strategic
planning for organizations from 2 – 9,000
employees. The designated team provides specific contracted
services for each client’s employees offering guidance on Hu-
man Resources, Training, Performance Management, Compen-
sation, Unemployment Claims Audit Management, COBRA
administration, Employer Liability Management, Safety Policy
Development, Drug Testing Administration and other business
services.
A customized Employee Portal provides employees with 24-
hour service, 7 days per week. The Employee Portal is linked
to the client’s daily calendar of events, Group Benefits; with
plan design and coverage, Workers’ Compensation Insurance
Carrier, Payroll, Time Clock and Human Resource Information
System. The Employee Portal empowers employees to instantly
change address, deductions, audit Flexible Savings Account Bal-
ance, Request Paid Time Off or Sick Time. Integration of the Hu-
man Resource Information System with FullHR
benefits, work-
er’s compensation and payroll, permits unique automation
systematic process designed by your HR professional team.
Shared high- tech automation allows time, infrastructure net
profit savings for FullHR
‘s clients. Most FullHR
Human Resource
Specialists earn designations of Senior Professional in Human
Resources and others; Professional in Human Resources.
8 | Company Overview FullHR.com
9. Human Resources Key Features‰
Immediate Access Contact with your Professional
who is familiar with your organizations culture,
mission and expectations.‰
Policies which support organization's mission
Compliance for State, Federal and Local laws
with clear explanations of consequences.‰
Assistance with termination and/or hiring
Processes from interview questions to
assistance with prompt termination or
progressive discipline.‰
Process for on-boarding
Automate paperwork and automatic audit of all
paperwork promoting time savings with
compliance.‰
Automated Termination Process
Efficiency Compliance when terminating from
paperwork to the Exit Interview.‰
Business Guidance by Senior Professional
Planning 1-3-5-10 year milestones for staff ,
policies and proceudres.‰
Drug Screening
Post Accident, Post offer, Preemployment and
compliant company policy for safety.‰
Employee Performance Management
Evaluating team member performance
routinely is critical to the success of the
organization, providing rewards and
accountability. Providing ESSENTIAL Feedback.
FullHR.com Company Overview | 9
10. Payroll Group
(SSAE 16 Certification Approved)
FullHR
Payroll Specialists are based in the Summerville, SC offices providing Payroll Consulting, Preparation,
Distribution, Direct Deposits, Garnishments using flexible, customizable, high-tech payroll services, custom-
er care and maintaining the integrated on-line back office Human Resource Information System. Payroll
report integration of client’s General Ledger Account software permits instant error free cost-accounting
eliminating typographical and duplication errors. The group designates a Payroll Specialist and FPC Manager
to the FullHR
client team assisting in hands on continuity with each payroll. This allows the same Payroll Spe-
cialist to note unique payroll changes directly to the client’s financial contact delivering the highest accuracy.
All payrolls are submitted to the client’s financial contact for review and approval prior to completion of
payroll. A payroll bond of $500,000 for all payrolls is maintained from Hartford Insurance protecting each
payroll process of each client. Payroll services including administration and payment of employer taxes,
payroll, check printing, compliance with all federal and state taxes and garnishment. The Payroll Group is
certified as follows:
‰ 2 Licensed Accountants
‰ 1 IRS Enrolled Agent certified to practice
‰ 1 Certified Payroll Professional - CPP
‰ 4 Fundamental Payroll Professionals - FPC
‰ 100% of the Payroll Group have passed the pre post-test FPC certification test for enrollment in the
course
10 | Company Overview FullHR.com
11. On-site or On-Line
Focus on your business by using Certified Payroll Professionals, IRS
enrolled agents and licensed Accountants.
Full-Service Payroll
Automate time and attendance collection automatically submitting
to your payroll team.
Web-Payroll
When the task is simple and your time is not as valuable as payroll
process: Use the professional tools for day to day operations that
are integrated with Human Resources, Worker's Compensation,
On-boarding, Terminations, Benefits and a service team available
As-Required. When your organizational grows there is no
transition, simple upgrade your platform options.
FullHR.com Company Overview | 11
12. INSURANCE ENROLLER
Collecting Information and Selecting Insurance Plans to
Protect Employee and Employee’s Family Assets (Pow-
ered by Employee online OR Licensed Insurance Agent)
PAYROLL ENROLLER
Collecting Information and Selecting Deductions and
Deposit Checking or Savings Accounts to Providing accu-
rate NET payroll income for Employees
PAYROLL DATA COMMUNICATOR
7 days a week / 24 hours a day Securely Communicating
Payroll Information and Employee Updating of Local,
State Federal Tax Deductions and Providing accurate
Employee’s payroll deductions income into up to 4
Checking or Savings Deposit Accounts
INSURANCE DEDUCTION PROCESSOR
Combining Employer and Employee Contributions (Per
Payroll Cycle Selection) for (Insurance Carrier Selector:
Medical / Dental / Vision / Disability / Voluntary) and
Aggregating Collected Funds to Report Combined Col-
lected total Insurance Premium
INSURANCE PREMIUM PAYMENT AUDITOR
Payment and Auditing Receipt of Payment for EACH
Insurance Carrier Selector of Combined Employer
Employee Contributions (Per Payroll Cycle Selection)
and Receipt of Funds for Reported Combined Collected
Insurance Premium
TAX DEDUCTION COLLECTION AUDITOR
From EACH Employee Employer (Tax Local Selector:
Taxing Authorities for Local / State / Federal Tax of Sep-
arate Combined Taxing Authority from EACH Tax Local
Selector of Combined Employer Employee Contribu-
tions (Per Payroll Cycle Selection) and Auditing Funds for
reporting to Report Combined Collected Tax Deductions
Employer Employee Payments Cycles (Per Payroll Cy-
cle Selection) and Reporting Combined Collected Taxes
INSURANCE PREMIUM AUDITOR
Auditing Invoice from EACH Insurance Carrier Selector of
Combined Employer Employee Contributions (Per Pay-
roll Cycle Selection) and Selecting Funds for reporting to
Report Combined Collected Insurance Premium
TAX PAYMENT AUDITOR
Payment of each Invoice of EACH Employee Employer
(Tax Local Selector: Taxing Authorities for Local / State
/ Federal Tax of Separate Combined Taxing Authority
from EACH Tax Local Selector of Combined Employer
Employee Contributions (Per Payroll Cycle Selection)
and Auditing Receipt of Funds TAX Payments of Report-
ed Combined Collected Tax Deductions Employer
Employee Payments Cycles (Per Payroll Cycle Selec-
tion) (Powered by Certified Payroll Processor, Licensed
Accountant IRS enrolled Agent)
BENEFITS DATA COMMUNICATOR
7 days a week / 24 hours a day Securely Communicating
Insurance Carrier Selector Information and Employee
Updating of New and Ex family members and Providing
accurate Employee’s benefit deductions and notifying
internal Licensed Insurance Agents to update files
BENEFITS LICENSED INSURANCE AGENT UPDATER
Securely Updating Insurance Carrier Selector Informa-
tion and changes of Employee Updating of New and
Ex family members and Providing accurate integrated
Employee’s benefit deductions by internal appointed
Licensed Insurance Agents
INSURANCE COMMUNICATOR
7 days a week / 24 hours a day Securely Communicating
Providing Compliant Insurance Benefit Information
and Employee Selection or Updating of Benefit Options
to Protect Employee and Employee’s Family Assets (Pow-
ered by Employee online OR Licensed Insurance Agent)
SSAE 16 CERTIFIED ANNUALLY AUDITED
Payroll Benefits Tax Processing Platform (Per Payroll Cycle Selector: Weekly/ Bi-Weekly / Semi-Monthly / Month-
ly) - Collecting Income / Deductions / Payments/ Tax Information and Processing all services and Reporting accurate
Employee certifications, payroll income Deductions for Employer and all current and past Employees.
12 | Company Overview FullHR.com