2. Introduction
HR manual was designed to support HR
manager who are setting up anew HR
function within a program, both at head
office or in field operations .
It provides a framework of principles,
policies, procedures, guideline, tool and
templates to serve as a practical guide for
HR management in field original and head
offices.
3. Importance of HR Manual
Past experience in local or field operations confirms the
importance of setting up a good foundation
of HR systems, policies and procedures early on,
especially when an operation is working in its
emergency stages. Ensuring this will provide all staff
members with the adequate HR support and
guidance to enable them to deliver the required services
to the most vulnerable people.
Users of this manual should select and adapt the
information provided according to the needs and
requirements in their particular organisation, and to the
legal framework of the country of opration
5. Recruitment, Selection and
Induction
Achieve a standard approach in best/good practice adopted by all
parties (line managers, HR representative, community members,
partner organisations etc.) involved throughout the recruitment and
selection process.
Provide means of and foundations for attracting, developing and
retaining staff of the quality, and in the numbers required to meet the
organisation’s objectives.
Create and maintain a professional image and positive branding as
an employer, both internally and externally, and in line with its values
and mandate.
Encourage growth, promotions and transfers from within to provide
the opportunity for all staff with the required skills, knowledge and
experience to be considered for career progression.
7. Performance Management
Performance management is also called talent
management in some contexts. You may decide
to
use the terms interchangeably, although in its
true sense, performance management forms
only a
part of talent management, and not the entirety
of the concept.
Performance management is a systematic
process of:
9. Staff Development
Organisations recognise that the success
of their programmes, whether they are
community-based
development or emergency response and
recovery, largely depend upon the skills,
qualities,
experience and motivation of their staff.
11. Compensation and Benefits
Compensation and benefits systems within an
organisation are designed to motivate staff to perform
well in their roles, feel recognised as well as reap the
benefits of strong performance. It is essential for an
organisation to have a fair and transparent system for all
staff.
Compensation (or pay/salary) forms only a part of a
wider ‘Total Reward System’. The table below describes
the various elements within total reward. A part of these
are financial rewards or extrinsic rewards, which are
observable, while, simultaneously, there are some
rewards which are more intrinsic and non-financial in
nature. We will talk a bit more about these various
elements below.
13. Staff Duty of Care
A very important aspect of the role of a HR
manager is ensuring organisational duty of
care towards
all staff members. This is especially true
when working in the field and during
emergencies, as there
is a variety of security, health and safety
risks associated with aid work.
14. Health, Safety and Security
Health and safety management is hence a
core operational area for HR managers,in
close collaboration with the security team.
It should be embedded well into the
culture of the organisation. Besides
ensuring compliance with health and
safety laws, it also enables national and
international staff to feel supported in their
work, thus enhancing their perform
15.
16. Separation
Separation is the natural final stage in the
employee life cycle. A member of staff can
reach this step due to multiple reasons,
mentioned in the table below.
Whatever the reasons for separation,
some HR processes form the core of this
activity. In addition to these core activities,
further activities may be necessary as
well.