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Presentedby
PANMISEMNINGSHEN
R.RAKESH
I.MONICA
NAGILLAPARAMESH
LINGADASAN.S
PRAVEENAR
crosscultural
negotiation
Cross cultural Page 1
Negotiation Page 2
Cross cultural negotiation Page 3
5 steps to better cross cultural negotiation Page 4
Factor effecting cross cultural negotiation Page 5
Conclusion Page 6
CONTENT
CROSSCULTURAL
The term "cross-cultural" refers to interactions or comparisons between different
cultures. It involves understanding and appreciating the differences and similarities
between cultures, as well as the ways in which cultural norms, values, and behaviors
may influence interactions between individuals or groups from different cultural
backgrounds. Cross-cultural understanding is important in a globalized world to
promote effective communication, respect, and cooperation among people from
diverse cultural backgrounds.
Page
NEGOTIATION
The term negotiation refers to a strategic discussion that resolves an issue in a
way that both parties find acceptable.
Negotiation invloves some give and take, which means one party will always come
out on top of the negotiation .
Page
CROSSCULTURAL
NEGOTIATION
Cross-cultural negotiation refers to the process of bargaining, discussing, or
reaching an agreement between individuals or groups from different cultural
backgrounds. It involves navigating differences in communication styles, values,
norms, and expectations that may arise due to cultural differences.
Cross cultural negotiation empowers to craft agreements with customers,
suppliers and coworkers
It also fosters better teamworks within your organization, especially when
collaborating with colleagues from cultures we might be unfamiliar with
Page
5STEPSTOBETTERCROSS
CULTURAL NEGOTIATION
Knowwhoyou’re
talkingto
Timezonesand
othersscheduling
issues
Payattentiontonon
verbal
communication
Defineyourterms
Learnthere
language
Page4
ServicesOffered
Scriptwritingand
Storyboarding
Briefly elaborate on what you
want to discuss.
Video
Production
Briefly elaborate on what you
want to discuss.
Editingand
Animation
Briefly elaborate on what you
want to discuss.
Back to Agenda Page
1. DEFINE YOURTERMS
Clearlyestablishingandagreeinguponthemeaningsandinterpretationsofkeyconcepts,words,orterms
usedinthenegotiationprocess.
2. KNOW WHOYOU’RE TALKING TO
Understandingtheotherparty'sinterests,goals,preferences,andconstraintsbeforeenteringinto
negotiations.
3.PAYATTENTIONTOVERBALCOMMUNICATION
Activelylisteningtoandunderstandingthespokenwords,tone,andnuancesoftheotherpartyduringa
negotiationprocess.
4.TIMEZONES ANDOTHER SCHEDULING ISSUES
Beawareoftime zones whenmaking international calls, but alsothink about theschedules of
those ontheotherendofthephone
5. LEARN THEIRLANGUAGE
Youdon’t havetobecome fluent but ithelpsto learnatleastafewrudimentary words inthe
language oftheperson you’re attempting to communicate it
Factorsaffectingcross
culturalnegotiation
Etiquetteand
protocolissues
Bodylanguage
issues
Language
issues
Relationship
issues
Legalissues Genderissues
Page5
1.Etiquetteandprotocolissues
Etiquetteandprotocolissuesrefertotherules,customs,andexpectationsgoverningbehaviorinsocial,
professional,orculturalsettings.
2.Bodylanguageissues
Bodylanguageissuesrefertothenonverbalcuesandsignalsthatindividualsconveythroughtheirphysical
movements,gestures,facialexpressions,andposture.
3.Languageissues
Languageissuescanrefertoavarietyofchallengesorcomplexitiesrelatedtocommunicationthroughspokenor
writtenlanguage.
4.Legalissues
Legalissuesrefertomattersordisputesthatinvolvelaws,regulations,orlegalprinciples.
5.Genderissues
Genderissuesencompassawiderangeofsocial,cultural,andpoliticalchallengesrelatedto
genderidentity,roles,andequality.
Conclusion
Cross cultural negotiation empowers us to craft better
agreements with customers, suppliers and cowoker at
national as well as international level
Page6
THANKYOU

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CROSS CULTURAL NEGOTIATION BY PANMISEM NS