Quality, Process, Test Engineer

1. Faruk O. Syed
4721 Whitehall Ct McKinney, TX 75070
faruk.syed@yahoo.com
Cell (469)4876734
SUMMARY:
• Over 10 years of experience in engineering management, marketing, procurement and quality improvement
management systems at a Fortune Global 100 company.
• Specializes at electronic, electrical, and software/ hardware tools and fixtures management.
• Engineer with the technical expertise and commitment to accurately design, evaluate and maintain
mechanical / electromechanical / electrical / electronic systems.
• Participated and led quality initiatives to meet objectives for business growth, customer satisfaction and
continual quality improvement.
EDUCATION:
Amberton University Garland, School of Business, Garland, Texas 2015
Master of Business Administration in Management
University of Texas at Dallas, School of Engineering Richardson, Texas 2009
Bachelor of Science, Electrical Engineering
Collin County Community College District - Plano, Texas 2004
Associate in Science in Engineering
Dhaka International University, School of Engineering and Science, Dhaka Bangladesh 1998
Bachelor of Science (equiv. to Engineering Degree)
CERTIFICATIONS:
• Certified Lean Six Sigma Green Belt (CSSGB)- ASQ
• Certified Manager of Quality- ASQ Section 1416
• Certified Quality Engineer- ASQ Section 1416
• Certified CMMI (v1.3) – the process Group
• Certified Lead Quality Auditor for ISO9001 , Quality Auditor for ISO13485
• Certified IEEE Medical Device Software Compliance under IEC62304
• Certified Medical gas and vacuum in the health care environment
• Certified IPC/WHMA-A-620B, IPC/J-STD-001E, IPC/WHMA-A-610
• Certified Agile – RMC Learning Solution
• Certified First Aid CPR AED Program
PROFICIENCIES:
• Standard: ISO9001:2008, CMMI,ISO/TS 16949:2009,CENELC (EN 50128), ISO13485, ISO14971 and FDA
compliance, and ISO9100.
• Operating Systems: All Windows, MS Project & Microsoft Office.
• Lean Quality Tools: FMEA, Pareto Charts, Fishbone Diagrams, 5S, 6S, 8D Methodology, Statistical Process
Control (SPC), internal/external Audit, Poka-Yoke for Mistake Proofing, Kaizen.
• Hardware: computer Peripherals, Network cards, Memory Cards, CISCO Networking analyzer Equipment
• Software: Java Script, Mat lab, Lab View, Pspice, Assembly SPAM, Linux, Logic Work, Verilog, .Net, C, C++,
MIPS Programs, Visual Studio, FrontPage, Google web toolkit.
• Database: SAP, JIRA, Jenkins, Minitab, Oracle, Agile scrum, Access, P&L, SQL, Server, Visure, alfresco.
• Software Testing: Unit , integration, system, acceptance testing, sit testing witnessing, Sanity - regression
testing, Verification and validation (V&V), Mobile end-to-end testing,
• Networking: Domain name system (DNS), Dynamic Host Configuration Protocol (DHCP), File Transfer
Protocol (FTP), Simple Mail Transfer Protocol (SMTP), TCP/IP (Transmission Control Protocol/Internet
Protocol).

2. PROFESSIONAL EXPERIENCE:
SEP 2013 – Present Knorr-Bremse–New York Air Brake www.nyab.com Irving TX
Senior Quality & Process Engineer
• Knorr-Bremse makes train dynamic solution globally, 40+ million revenues yearly. Working with leaders,
champions in supporting business growth.
• Ensure Project Manager are compliance with ISO and CMMI processes by verifying PM’s project plans,
schedule, PM notebook, Statement Of Work (SOW), work breakdown structure (WBS), deliverable, tollgates,
project risk, team skills, project changes, measure complexity, Agile scrum sprint meeting.
• Developed, implement, and review quality procedures/instructions to assure compliance to ISO 9001:2008.
• Prepared and execute effective internal audits per CMMI, ISO 9001 Standards.
• Successfully completed CMMI ML2 for 2015, ISO certification and International Railway Industry Standard
(IRIS).
• Performed frequent internal audits with all engineering disciplines (software, systems, mechanical, etc.) and
present final reports to senior staff and department managers.
• Drive cross-functional teams to continually identify and implement facility improvements that focus on
enhanced EH&S performance, increased reliability, increased production, cost optimization, Key Performance
Indicators (KPI) and waste minimization.
• Pro-actively review, modify and implement department Quality System procedures
• Trend and analyze warranty, Cost of poor quality (COPQ) Matrix to ensure acceptable products and services
reach the customer.
SEP 2012 – SEP 2013 (Promotion)
Product QA / Test Engineer
• Managed 22 production employees and 6 MRB team members to ensure quality inspections, production
error, reduce scrape/waste and defects are capture and recorded, training, schedule, and both process and
quality are followed.
• Managed Material Review Board (MRB), tollgate, Change Control Board, and monitored the effectiveness of
corrective action, Improved CAPA performance and Root Cause & Gap Analysis, Control & Pareto Charts
Analysis for COPQ.
• Support the manufacture and procurement for all automotives / locomotive electrical electronic components
related issues and the Production Part Approval Process (PPAP), advanced product quality planning (APQP).
• Lead all supplier visit, Troubleshoot in-process and supplier related quality issues and Coordinate with
customer and supplier. Make decisions regarding mechanical / electrical component supplier’s defect and
facilitate the solutions.
• Reviewed customer proposals and contracts for quality related contractual requirements for simulator and
Leader product, source inspectors and suppliers.
• Test engineering efforts throughout the systems development life cycle (SDLC) for three separate product
lines and multiple projects.
• Analysis complexity for train systems design, test plan and procedure, and performed as a contributor.
• Standardized development of Test Plan, Test Procedures, and Test Reports to IEEE 829.
• Increased test engineering performance and efficiency by combining test execution reporting by utilizing the
requirements / test case management tools.
• Products involve: Locomotive train dynamic system (TDS). Automatic train control (ATC), communications
train control (CBTC), cab signaling, Automatic train stop (ATS), DB-60 Control Valve, EL-60 Empty & Load
Valve, air brake hose, Computer Controlled Brake
DEC 2010 – SEP 2012 Stryker Communications www.stryker.com Flower Mound, TX
Quality Engineer
• Stryker makes medic product globally, 76 + million revalue in 2011 a rapidly growing company.
• Performed engineering risk analyzed for safety-related customer complaint investigations.
• Provided engineering input to Regulatory Department for FDA reporting MDR decisions.

3. • Coordinated with field service technicians, technical support, sales representatives, customers, and suppliers
to gather information on product experiences. Ongoing support of critical quality issues and solves.
• Performed failure modes analysis (FMEA) to detect potential failure of the device severity and failures.
• Vendor Management and work with Suppliers on documentation of Supplier Investigation for NCRs.
• Managed Warranty Return Rate Matrix for lights and extended horizontal arms products.
• Managed and support Incoming Quality Control team with creation and update of QIPs.
• Developed internal audit and responsible for execute effective internal audits per ISO9001, ISO13485,
ISO14971 and FDA compliance.
• Monitored RMA, MRB, NCMB; CAPA & ECO processes meet all compliance requirements.
• Products involve: PSB, Boom, Router, SPI2, SPI3, Low Ceiling Light Head, Visum II Light Head, Spring Arm,
and Hydraulic Surgical Tables.
AUG 2010 – DEC 2010 Fujitsu Communications www.fujitsu.com Richardson, TX
Production Manager / Project Electrical Engineer
• Supervised production line and provided engineering support in hardware and software testing.
• Developed automated test cases, procedure and analyzed technical requirements effort associate with the 3G
microcell test systems.
• Generated various documents, schematic capture, diagnostics, flowcharts and project status reports.
• Supported production in different test activities such as BAC SERVER, DEBUG, CNE, ETHERNET testing.
• Networking includes: LAN/WAN, TCP/IP, HSI, IPTV, VoIP, Multicast, IGMP, DHCP, RADIUS, QoS, telnet, ftp,
TL1 etc. Cisco products: AT&T 3G Microcell and with GPON/FTTx product testing in labs.
JUN 2009 – AUG 2010 (Project 1)
Test Engineer
• Designed, developed and maintained test strategies for new and existing products.
• Created and executed software/hardware test plans, test cases, and test reports to benchmark performance.
• Developed and ensure software/hardware functional and diagnostic test cases to verify functionality.
• Processed yield improvements, cost reduction and new product introduction.
• Products involve: MUX, DMUX, WSS network communication optical systems and telecommunications PCB
and Processor.
JUN 2006 – MAY 2009 Sanmina-SCI www.sanima-sci.com Allen, TX
Quality Engineer
• Analyzed test results, reported and tracked via Quality Center for web-based applications i.e.
• Functionality, Compatibility, Reliability, Performance, Security, Safety
• Performed engineering activities to support customer complaints, supplier quality and process improvements
using 6S, Kaizen lean methods, etc.
• Managed equipment, inventory, and work flow throughout the manufacturing floor.
• Prepared samples, set-up test equipment, perform functional tests, and execute validation activities.
• Maintained electronics technical functions related to production test, checkout, calibration, alignment,
fabrication, modification, and assembly of electronic and electromechanical systems.
• Analyzed internal failure for Motorola, Lucent Technology, Alcatel equipment, Card cage, Omni4, Hi-pot,
Battery stand, Agilent Technologies Equipments.
• Nonconformance (NCR), RMA Reports and liaise with engineering and Material Review Board (MRB), ECR,
EBR SBR, ECCB.
• Products involve: Digital mass flow Control System, Programmable PCB, Switching and routing System,
10GBase- processor, circuit board layout ,RF Simulation and Modeling, wireless test point.
JAN 2000 – JUNE 2006 Albertsons www.albertsons.com Allen, TX
Front End Manager
• Managed and handle daily office report, store's cash accountability, sales reports and operations.
• Supervised and train employees on office duties and interview and hire cashier and assistant manager.
• Monitored usage, order and maintain inventory of front end supplies and uniforms.

4. • Ensured compliance with FDA standard with dress standards, sanitation, safety, security, and other policies.
• Performed all duties and responsibilities with honesty and integrity; perform other necessary and required.
REFERENCES:
Available upon request
CITIZENSHIP:
U.S Citizen