1. BRIAN D. ALDRIDGE
1500 John Ridge Drive
Collierville, TN 38017
(901) 335-9887
brian.aldridge@gmail.com
INFORMATION TECHNOLOGY PROFESSIONAL
SUMMARY
 Innovative, results-driven information technology professional with proven success at
designing, developing, implementing and maintaining cost-effective solutions for Apple, IBM,
Dell, HP, EMC/Isilon, Cisco, Motorola, Arris and Pace in high-volume 3PL environments.
 Offer over 14 years of test engineering and information technology experience.
 Bachelor degree in Management Information Systems.
AREAS OF EXPERTISE
 Test Software Development  Project Management  Fibre Channel networks
 Systems Administration  Customer Relations  SAN Implementation
 Engineering Change Mgmt  Failure Analysis  XSAN Administration
 Mass Image Deployment  Technical Documentation  iOS deployment
TECHNICAL PROFICIENCIES
Platforms:
Mac OS X, Mac OS X Server, Windows XP-Windows 10, Linux (Red Hat Enterprise, Cent
OS), Android, iOS, Ubunto, Debian, One FS, MotoPLYR, PlayAssure
Storage:
Vicom mirror, Isilon, NetApp, Qlogic fibre channel switches, Storenext, XSAN, Apple RAID,
Promise RAID, Active Storage RAID, Isilon OneFS, Cisco DVR, Motorola DVR, Pace DVR
Networking:
LAN/WAN Administration, TFTP, NetBoot, PXE, Net Install, Software Update Server,
Active Directory, Open Directory
Programming:
C, C++, UNIX Shell Scripting, Perl, Applescript, JavaScript, HTML, PHP, SQL, MySQL,
Apache
PROFESSIONAL EXPERIENCE
GENCO, a FedEx Company, Memphis, TN 2014-present
Senior Test Engineer – Manage test engineering activities for the Memphis site. Serve as liaison between
Memphis operations and corporate test engineering. Mentor and provide technical guidance to test engineers,
engineering technicians and local IT support technicians.
PRINCIPLE ACCOUNTABILITIES:

2.  Develop and enhance test programs, utilities and processes.
 Develop and maintain diagnostic test plans and procedures.
 Perform initial test trials and evaluations for NPI.
 Develop specifications for test development.
 Interface OEM engineers to resolve testing problems such as product or system
malfunctions, incomplete test data, data interpretation or coding issues.
 Host weekly cross-functional meeting to provide status reports of current test issues,
activities and projects.
SELECTED CONTRIBUTIONS:
 Improved operational performance and stability of the Pace STB test process by
modifying the original OEM test network to use a more robust, centralized router design
instead of the original design that specified a distributed router design that was not stable
in a high volume testing environment. This design is now deployed by the OEM at other
repair centers.
 Identified root cause of top CND and yield improvement opportunity, provided the
technical feedback necessary to implement the needed design changes to our 5GHZ
wireless isolation chambers and led the effort of implementation. Total yield for 5GHZ
wireless testing on this product increased from 58.5% to 83.1%.
 At the request of AT&T, designed complete test process and solution for PLC ethernet
adapters, grounding modules and wifi extenders. All three solutions were approved by
AT&T.
JABIL CIRCUIT, Memphis, TN 2013-2014
Test Engineering Leader – Effectively lead a team of 6 engineering personnel to provide best-in-class
engineering services to the world’s largest supplier of data storage systems in a contract-manufacturing
environment.
PRINCIPLE ACCOUNTABILITIES:
 Develop and enhance test programs, utilities and processes using various programming
and scripting languages.
 Develop and maintain diagnostic test plans and procedures.
 Perform initial test trials and evaluations for NPI, and report back to the supporting teams
any manufacturability, testability, design and process deficiencies.
 Develop specifications for test development, enhancements for NPIs, general
improvement projects, and test process maintenance.
 Interface with technical personnel to resolve testing problems such as product or system
malfunctions, incomplete test data, data interpretation or coding issues.
 Regularly provide status reports of current test issues, activities, and assigned projects to
management and multiple customers.
SELECTED CONTRIBUTIONS:
 Provided root cause for the top FPY detractor that had been plaguing the business for
several years. Containment actions were taken and corrective action was driven back to
our chassis supplier. This greatly improved our FPY and RTY and in return increased our
customer satisfaction.
 Greatly improved communication with EMC/Isilon which helped us to receive the highest
customer score card ever given to any of their contract manufacturers worldwide.
 Improved overall RTY from 69% to 84%.

3. PANASONIC AVIONICS, Lake Forest, CA 2012-2013
Sr. Systems Administrator – Responsible for a global digital media distribution network that delivers
in-flight entertainment digital content to the airline industry.
PRINCIPLE ACCOUNTABILITIES:
 Design, installation/configuration, maintenance and support of server and SAN systems that
adhere to MPAA guidelines.
 Monitor network performance and services availability.
 Create and maintain documentation related to the media distribution environment.
 Research new technologies and provide recommendations for continuous improvement.
SELECTED CONTRIBUTIONS:
 Improved overall availability on our global media distribution network form 98.2% to 99.9%.
 Proposed a new design for a SAN solution project in Dubai, UAE that was implemented and saved
$132,000 in equipment costs.
 Identified and removed waste from production process that encrypts and decodes digital media,
which improved operator efficiency and overall productivity.
FLEXTRONICS INTERNATIONAL, Memphis, TN 2002-2012
Sr. Test Engineer / Sr. Project Engineer – Effectively manage team of 10 engineering personnel to provide
best-in-class test engineering services for over two hundred fifty highly skilled technicians in a high volume,
third-party computer repair environment.
PRINCIPLE ACCOUNTABILITIES:
 Develop and enhance test programs, utilities and processes using various programming
and scripting languages.
 Develop and maintain diagnostic test plans and procedures.
 Perform initial test trials and evaluations for NPI, and report back to the supporting teams
any manufacturability, testability, design and process deficiencies.
 Develop specifications for test development, enhancements for NPIs, general
improvement projects, and test process maintenance.
 Interface with technical personnel to resolve testing problems such as product or system
malfunctions, incomplete test data, data interpretation or coding issues.
 Interface directly with multiple customers to ensure that their test related concerns are
clearly understood, initially addressed, and scheduled a priority.
 Regularly provide status reports of current test issues, activities, and assigned projects to
management and multiple customers.
SELECTED CONTRIBUTIONS:
 Provided root cause for an unknown video distortion issue and then provided a test
solution to screen out defective components resulting in our customer implementing this
screening process worldwide. This greatly improved our repeat return rates and customer
satisfaction.
 Developed a new and more efficient method of imaging test HDDs for Apple’s test
process. Received recognition from Apple and solution was implemented worldwide. This
solution decreased labor and provided a more stable test environment.
 Recognized by Apple as an expert in NetBoot, NetInstall and large-scale Apple OS
deployments resulting in my team hosting many proof of concept projects collaborating
with Apple design engineers, test engineers and network engineers.

4.  Designed and maintain an extensive Apple test network consisting of image deployment
servers, NetBoot servers, software update server, wireless servers, Bluetooth servers,
FTP servers, Modem servers using TLS, firewire servers and web servers
 Named Subject Matter Expert for corporate management and Point of Contact for
customer’s engineering staff.
OTHER POSITIONS HELD AT FLEXTRONICS:
FLEXTRONICS INTERNATIONAL, Memphis, TN 2004-2007
Test Engineer
FLEXTRONICS INTERNATIONAL, Memphis, TN 2002-2004
Engineering Technician
EDUCATION
UNIVERSITY OF MEMPHIS, Memphis, TN December, 2001
Bachelor of Business Administration cum laude
Major: Management Information Systems
GPA: 3.6/4.0