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WILLIAM PETCHER
31 Vanessa Drive, Windham, ME 04062
Home: 207-893-2116 | Cell: 207-632-1896
William-Petcher@Idexx.com / wpetcher@roadrunner.com
SENIOR SOFTWARE TEST ANALYST / PRODUCT-TEST ENGINEER
Automated TestSystems|QualityMethodologies|QA TeamLeadership | Product-TestEngineering
 Senior Software Test Analystwith full system development lifecycleexperience, includingdesigning,developingand
implementing test plans,test cases and test processes fuelingswiftcorrectiveactions resultingin a better software build
releaseand better experience for our customers.
 Hands-on technology professional accustomed to working in complex, project-based environments. Multifaceted
experience in QA software testing, software development and user-acceptancetesting.
 Effective communicator to all stakeholders,logical and detailed critical thinker and excellent report writer and
documentation skills.
 Backed by strong credentials includinga bachelor of applied sciencedegree in Industrial Engineeringand associatein
Electronics Engineering, PMP experience, Lean Six Sigma analysis;advanced command of various testingsuites,agile
methodologies and monitoring tools;and cross-platformskills in Windows.
 Proactive,versatileand results driven Senior Engineer with solid history of engineering,qualifyingand transferring
semiconductor devices in multi-platformbench and hardwareenvironments.
 Excel in collaboratingacrossfunctions includingfabrications,design,testengineering, quality,marketing, customer
service,application supportand overseas divisions.
Core Competencies
 SQA Testing & Methodologies Regression & Negative Testing Testing Automation
 Test Plans,Cases & Processes UI & Compatibility Testing Defect/Bug Tracking
 Functional Requirements Data Interface & Migration Testing Test Strategies
 Scripting& Documentation Performance/Load/Stress Testing QA & QC Standards
 DOE Test Analysis Lean Six Sigma Analysis Statistical Process Control
 Test & Quality Engineering DatabaseManagement Systems Project Management
 New Product Qualifications Technical Writing
PROFESSIONAL EXPERIENCE
Software Test AnalystII / CAG-Digital R&D 10/1/2009 - Present
IDEXX Labs Westbrook,ME
Serve as a key member of Digital softwaredevelopment team as the lead QA tester on development projects for IDEXX-PACS
build releases.Supervisea four-member software QA offshoretesting team in developing and implementing quality-
assuranceand quality-control methodologies to ensure compliancewith QA standards,Lineof Business and customer
specifications. Created and executed automated software test plans,cases and scripts to uncover, identify and document
software problems and their causes.
Conducted formal and informal productdesign reviews throughout the software development lifecycleto provideinput on
functional requirements, product designs,schedules and potential issues.Performsmoke, system and regression manual
testing to all QAapplication and UAT environments (Java,.Net, Mobile).Work closely with QA, Development, Product
Management and Business Analystresources to identify and prioritizemanual tests efforts as candidates for automation.
SelectedAccomplishments:
 Reduce defect backlogby 15%, by identifyingtop component defects, old invalid defects,improved test cases and a
process to focus servicepacks on key IDEXX-PACS component areas.
 Improvingsoftware quality usingmore robusttesting methods with Mock Clinic integration testingusingmultipleVirtual
Machines (per MS Operating Systems) for faster set-ups and easier debugging.
 Recent IDEXX-PACS 4.2 is a more streamlined build releasechangingfrom Sybase to MySQL, showingsuperior
performance and an overall, better experience for the customer.
 Review test results for complianceto specificationsand then report any discrepancies to management usingdefect
trackingtools such as JIRA and Confluence.
 Weekly Root Cause analysismeetings targeting post releasedefects, assistin development changes and test methods to
stop defects before build releases.Interactwith Software Developers to resolveissues and determine root causes based
on product specificationsand requirements.
 Member of Digital Defect Review Board(DRB) team that deals directwith field defects and their analysis and disposition.
SkillsSummary
 AGILE testing techniques
 IDEXX Applications: Cornerstone, IDEXX-PACS(Clinic),IDEXX Web-PACS, NEO, Vet Connect Plus,SmartService,
Telemedicine
 Project Management Systems: Integrity, Rally,JIRA & Confluence
 Languages: JAVA, .NET, C++, Visual Basic,Perl,Pascal
 Databases: SYBASE, DBISQLC, MySQL,
 Testing Tools: SoapUI, OracleVirtual Box,HP Loadrunner, MS Visual Studio/MSDN
 Office software: Word, Excel, PowerPoint, Beacon, Business Objects, Skype
 MS Operating Systems: XP, Win7,Win8.1,Win10,Win Server 2008, Win Server 2010
 DR/CR Image Radiology testing including IDEXX Image Modalities:
CR Scanners: ACL2i. CR140, CR145(I-Vision CR),Fuji CR-20
DR Plate setups: Matrox, PCIE, DR810, I-Vison DR(Flaatz), Fuji DR-50
National Semiconductor (FairchildSemiconductor) South Portland, ME - 1990 – 2008
(Semiconductor Companywith 7000+ employeesand $2B in 2008 revenue. AcquiredanddivestedFairchild Semiconductor)
SeniorProduct Engineer 12/1/2001 - 12/1/2008
National Semiconductor(TexasInstruments) South Portland, ME
Promoted to lead,execute and supportnew device product qualifications for Military Aerospaceapplications.Setup new
products in National New Product Development DMS systems. Completed test characterization,documentation,test plan
validation,and data analysisfor all newproducts. Collaborated acrossfunctionswith fabrication,design,engineering,
production and marketing departments to secure support for new product qualifications.
Managed engineering efforts atall facilities in-country duringfabrication transfers to meet company specifications,
performed product test characterization analysis,data and statistical analysis,documentation,specification and completed
final package.Led team of two technicians to conduct product engineering and test operation functions.Served on National
Mil-Aero Technical Review Board. Managed $100-$500K budgets per product. Experienced in producttesting for diverse
semiconductor device families. Hands-on leader skilled in developingand empowering culturally diverse,geographically
dispersed team to meet productand quality specifications
SelectedAccomplishments:
 Led successful test qualifications of three new products: Operational Amplifier,Analogto Digital Converter and Digital to
Analog Converter devices for military aerospacecontractors to ensure compliancewith Department of Defense standards
and specifications.
 Delivered 10% improvements in device performance and 15% reduction in manufacturing costs by successfully executing
four fabrication transfers fromUS facilities to Singaporeand Malaysia facilities.
 Played key role in closing Singapore facility followingproducttransfers by transferringtest equipment and product types
to new facility in Malaysia.
Product Engineer 9/1/1990 - 12/1/2000
National Semiconductor/FairchildSemiconductor South Portland, ME
Promoted from AssistantEngineer to introducenew products on FACT & BiCMOS devices through manufacturingand product
test characterization.Operated PC-based testers usingEthernet, USB, and TCIP/IP protocols and hardware.
SelectedAccomplishments:
 Improved device performance by 10% over previous lead frame and generated 15% increase in orders by
completing Design of Experiments for integrated circuitpackingproject. Enabled decision makingon better
performance purchasingand raised product’s competitive position in marketplace.
 Reduced test costs by more than 10% by managingCold Temperature(-55C) test FACT Elimination projectto
eliminatecold test operation from production flows. Conducted and secured Technical Review Board approval for
largestatistical analysisof pastand current device data.
 Contributed to increase in device performance by managingtest and product specificationsfor space-level product
linemanufacturingtransfer from U.S. to Singapore.
EDUCATION
Bachelor of AppliedScience – Industrial Engineering
University of Southern Maine Portland/Gorham,Maine
Associate of AppliedScience inElectronicsEngineering
Southern MaineTechnical College South Portland,Maine
MilitaryService / TelecommunicationTraining
U.S. Army Signal TrainingCenter
(United States Army - HonorableDischarge) Fort Gordon, Georgia

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Senior Software Test Analyst Resume

  • 1. WILLIAM PETCHER 31 Vanessa Drive, Windham, ME 04062 Home: 207-893-2116 | Cell: 207-632-1896 William-Petcher@Idexx.com / wpetcher@roadrunner.com SENIOR SOFTWARE TEST ANALYST / PRODUCT-TEST ENGINEER Automated TestSystems|QualityMethodologies|QA TeamLeadership | Product-TestEngineering  Senior Software Test Analystwith full system development lifecycleexperience, includingdesigning,developingand implementing test plans,test cases and test processes fuelingswiftcorrectiveactions resultingin a better software build releaseand better experience for our customers.  Hands-on technology professional accustomed to working in complex, project-based environments. Multifaceted experience in QA software testing, software development and user-acceptancetesting.  Effective communicator to all stakeholders,logical and detailed critical thinker and excellent report writer and documentation skills.  Backed by strong credentials includinga bachelor of applied sciencedegree in Industrial Engineeringand associatein Electronics Engineering, PMP experience, Lean Six Sigma analysis;advanced command of various testingsuites,agile methodologies and monitoring tools;and cross-platformskills in Windows.  Proactive,versatileand results driven Senior Engineer with solid history of engineering,qualifyingand transferring semiconductor devices in multi-platformbench and hardwareenvironments.  Excel in collaboratingacrossfunctions includingfabrications,design,testengineering, quality,marketing, customer service,application supportand overseas divisions. Core Competencies  SQA Testing & Methodologies Regression & Negative Testing Testing Automation  Test Plans,Cases & Processes UI & Compatibility Testing Defect/Bug Tracking  Functional Requirements Data Interface & Migration Testing Test Strategies  Scripting& Documentation Performance/Load/Stress Testing QA & QC Standards  DOE Test Analysis Lean Six Sigma Analysis Statistical Process Control  Test & Quality Engineering DatabaseManagement Systems Project Management  New Product Qualifications Technical Writing
  • 2. PROFESSIONAL EXPERIENCE Software Test AnalystII / CAG-Digital R&D 10/1/2009 - Present IDEXX Labs Westbrook,ME Serve as a key member of Digital softwaredevelopment team as the lead QA tester on development projects for IDEXX-PACS build releases.Supervisea four-member software QA offshoretesting team in developing and implementing quality- assuranceand quality-control methodologies to ensure compliancewith QA standards,Lineof Business and customer specifications. Created and executed automated software test plans,cases and scripts to uncover, identify and document software problems and their causes. Conducted formal and informal productdesign reviews throughout the software development lifecycleto provideinput on functional requirements, product designs,schedules and potential issues.Performsmoke, system and regression manual testing to all QAapplication and UAT environments (Java,.Net, Mobile).Work closely with QA, Development, Product Management and Business Analystresources to identify and prioritizemanual tests efforts as candidates for automation. SelectedAccomplishments:  Reduce defect backlogby 15%, by identifyingtop component defects, old invalid defects,improved test cases and a process to focus servicepacks on key IDEXX-PACS component areas.  Improvingsoftware quality usingmore robusttesting methods with Mock Clinic integration testingusingmultipleVirtual Machines (per MS Operating Systems) for faster set-ups and easier debugging.  Recent IDEXX-PACS 4.2 is a more streamlined build releasechangingfrom Sybase to MySQL, showingsuperior performance and an overall, better experience for the customer.  Review test results for complianceto specificationsand then report any discrepancies to management usingdefect trackingtools such as JIRA and Confluence.  Weekly Root Cause analysismeetings targeting post releasedefects, assistin development changes and test methods to stop defects before build releases.Interactwith Software Developers to resolveissues and determine root causes based on product specificationsand requirements.  Member of Digital Defect Review Board(DRB) team that deals directwith field defects and their analysis and disposition. SkillsSummary  AGILE testing techniques  IDEXX Applications: Cornerstone, IDEXX-PACS(Clinic),IDEXX Web-PACS, NEO, Vet Connect Plus,SmartService, Telemedicine  Project Management Systems: Integrity, Rally,JIRA & Confluence  Languages: JAVA, .NET, C++, Visual Basic,Perl,Pascal  Databases: SYBASE, DBISQLC, MySQL,  Testing Tools: SoapUI, OracleVirtual Box,HP Loadrunner, MS Visual Studio/MSDN  Office software: Word, Excel, PowerPoint, Beacon, Business Objects, Skype  MS Operating Systems: XP, Win7,Win8.1,Win10,Win Server 2008, Win Server 2010  DR/CR Image Radiology testing including IDEXX Image Modalities: CR Scanners: ACL2i. CR140, CR145(I-Vision CR),Fuji CR-20 DR Plate setups: Matrox, PCIE, DR810, I-Vison DR(Flaatz), Fuji DR-50
  • 3. National Semiconductor (FairchildSemiconductor) South Portland, ME - 1990 – 2008 (Semiconductor Companywith 7000+ employeesand $2B in 2008 revenue. AcquiredanddivestedFairchild Semiconductor) SeniorProduct Engineer 12/1/2001 - 12/1/2008 National Semiconductor(TexasInstruments) South Portland, ME Promoted to lead,execute and supportnew device product qualifications for Military Aerospaceapplications.Setup new products in National New Product Development DMS systems. Completed test characterization,documentation,test plan validation,and data analysisfor all newproducts. Collaborated acrossfunctionswith fabrication,design,engineering, production and marketing departments to secure support for new product qualifications. Managed engineering efforts atall facilities in-country duringfabrication transfers to meet company specifications, performed product test characterization analysis,data and statistical analysis,documentation,specification and completed final package.Led team of two technicians to conduct product engineering and test operation functions.Served on National Mil-Aero Technical Review Board. Managed $100-$500K budgets per product. Experienced in producttesting for diverse semiconductor device families. Hands-on leader skilled in developingand empowering culturally diverse,geographically dispersed team to meet productand quality specifications SelectedAccomplishments:  Led successful test qualifications of three new products: Operational Amplifier,Analogto Digital Converter and Digital to Analog Converter devices for military aerospacecontractors to ensure compliancewith Department of Defense standards and specifications.  Delivered 10% improvements in device performance and 15% reduction in manufacturing costs by successfully executing four fabrication transfers fromUS facilities to Singaporeand Malaysia facilities.  Played key role in closing Singapore facility followingproducttransfers by transferringtest equipment and product types to new facility in Malaysia. Product Engineer 9/1/1990 - 12/1/2000 National Semiconductor/FairchildSemiconductor South Portland, ME Promoted from AssistantEngineer to introducenew products on FACT & BiCMOS devices through manufacturingand product test characterization.Operated PC-based testers usingEthernet, USB, and TCIP/IP protocols and hardware. SelectedAccomplishments:  Improved device performance by 10% over previous lead frame and generated 15% increase in orders by completing Design of Experiments for integrated circuitpackingproject. Enabled decision makingon better performance purchasingand raised product’s competitive position in marketplace.  Reduced test costs by more than 10% by managingCold Temperature(-55C) test FACT Elimination projectto eliminatecold test operation from production flows. Conducted and secured Technical Review Board approval for largestatistical analysisof pastand current device data.  Contributed to increase in device performance by managingtest and product specificationsfor space-level product linemanufacturingtransfer from U.S. to Singapore.
  • 4. EDUCATION Bachelor of AppliedScience – Industrial Engineering University of Southern Maine Portland/Gorham,Maine Associate of AppliedScience inElectronicsEngineering Southern MaineTechnical College South Portland,Maine MilitaryService / TelecommunicationTraining U.S. Army Signal TrainingCenter (United States Army - HonorableDischarge) Fort Gordon, Georgia