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JONALYN B. GRANDIA
 3829 Marfrance Drive San Jose, CA 95121  Home Phone : (408) 270-2923  jonalynbgrandia@gmail.com
QUALITY CONTROL | MANUFACTURING TECHNICIAN
Seeking an innovative position where I can implement my skills with focus on Quality. I am a great team player
with over 20 years of experience assembling and testing highly complex electro mechanical equipment
QUALIFICATION SUMMARY:
 Assemble and test electro-mechanical instruments used in bioscience industry or medical field
 Analytical knowledge and experience on SPC techniques (capability studies, trend analysis), FMEA, 8D Approach
to problem- solving and Corrective Action Preventive Action (CAPA).
 Knowledge and experience in product inspection or / and audits of various quality control programs (Quality
Management System (ISO 9001, 14000 and 18001)
 Proficient in writing SOPs and Work Instruction (WIs) processes in easy-to understand terms for the end user.
 Hands-on knowledge in the usage of advanced analytical methodologies such as SEM-EDX, FTIR and Ion
Chromatography (IC)
 Working knowledge in Lean Manufacturing, optical systems with alignment.
WORK HISTORY:
Production Technician May 2015- Present
Molecular Device Corp., Sunnyvale, California
Assemble and test optical and electromechanical instruments and accountable for product quality, on time delivery and all
compliance requirements.
 Assemble, align and test optical based electro-mechanical instruments
 Responsible for generating Software License orders.
 Troubleshoot test issues in a manufacturing environment.
 Report out cell activities and status to management on a daily basis.
 Identify quality issues and support engineering team to drive to root cause with counter-measures.
 Assemble complex instrument that used optics, cameras, motors, and cable routing.
 Test complex instruments through the use of software, optics alignment, and visual verifications according to
specifications or custom orders.
Manufacturing Engineering Technician January 2015- April 2015
Western Digital, San Jose, California
Responsible for tool qualification, measure/inspect parts and processes to ensure conformance with standards. Determined
and maintained quality and reliability of test equipment.
 Performed tests, gathered data, and generated results/reports.
 Conducted Gage R&R, Correlation analysis tests in qualifying tools prior to production turnover.
 Provided statistical information on tool performance from daily monitoring (trend analysis).
 Maintained and interpreted SPC data.
 Communicated quality concerns to appropriate staff, and engineers. Also participated in corrective actions and
problem solving activities.
 Contributed to team effort by completing assigned task in a timely manner.

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Customer Quality Support Engineer October 2012~March 2014
Compart Precision (Shenzhen) Co., Ltd., Shenzhen Baoan, China
Acted as the primary field contact for customers in reporting product, process, quality and driving customer desired
improvement back to factory. Responsible for coordinating with internal groups to complete customer reports/QA
documentation and providing detailed feedback to the customers in a timely manner.
 Dispositioned lots to MRB, failure verification, inspection and made recommendations on the disposition of a
questionable product at the customer site/in-house.
 Reviewed all production methods and made quality improvement recommendations.
 ISO9001:2008 QMS requirement audit, 5S, SPC and Process line audits
 Performed root cause analysis and led cross-functional teams to drive corrective actions using 8D approach;
implemented changes & monitored the effectiveness of the CAPA
 Travelled to the Customer and Supplier site to assist in product quality issues, QMS auditing and supplier meetings -
both domestic (China) and international (Philippines and Thailand)
Failure Analysis Engineer October 2009~September 2012
Western Digital (Thailand) Co., Ltd., Ayutthaya, Thailand
Involved in performing electrical and mechanical Failure Analysis on products from production returns.
 Defined the FA flow plan for specific head related failures, executed FA per priority and published technical reports.
 Coordinated the testing with cross-functional teams for all the data analysis and testing required in getting the job
done.
Customer Quality Support Engineer September 2006~December 2008
Shenzhen Excelstor Technology Co., Ltd., Shenzhen, China
Responsible for leading investigation of all quality claims and customer returns of HDD failed parts/quality claims. Identified
root causes and generated technical report (8D Approach). Supervised 3 Technicians, 2 Engineers and 1 QA supervisor
 Carried-out inspection for lot disposition, Data Review, and Measurement verification prior sending the data to
customers.
 Data collection, analysis, and a creation of presentation material for metric reporting and trending.
 Tracked cycle time performance for customer complaint and monitored the effectiveness of corrective actions.
 Supported Customer on-site QMS audit by generating presentations packages for process line tours & other
customer related requests.
PREVIOUS EXPERIENCES:
Integrated Microelectronics, Inc., Laguna, Philippines September 2004 ~ September 2006
QA Supervisor
Nidec Corporation, Laguna, Philippines September 2003 ~September 2004
Analysis Laboratory Staff
Read-Rite Philippines, Inc., Laguna, Philippines December 1993~ July 2003
QA/QC Supervisor
EDUCATION & CERTIFICATIONS: Advanced Microcomputer Hardware Servicing | Microcomputer Hardware Fundamental| Basic
Electronics| Program Logic Formulation, MERALCO Foundation Institute, Philippines, 2001| B. S Biology, University of
Rizal System, Philippines, 1993
WORKSHOPS AND SEMINARS ATTENDED: Root Cause analysis/Global 8D Seminar-Workshop; Fundamentals of Reliability
and Failure Analysis; Lean Six Sigma Green Belt Training; Failure Mode and Effect Analysis Training; Basic QC Tools and
Techniques Seminar; Failure Mode and Effect Analysis Training; Laboratory Quality Management System; Laboratory
Techniques; Technical Writing Workshop; 7 Steps of Problem -Solving Process