This document summarizes the professional experience of Danish Noor including over 10 years of experience in quality assurance, operations management, and project management. Some of the key roles and responsibilities included leading quality improvement projects using tools like Six Sigma, managing supplier quality, and resolving customer issues. The experience spans several industries and includes roles with companies like Caterpillar, Gateway Computers, and General Electric.

1. D A N I S H N O O R
2401 W ALTA ROAD UNIT # 3806 PEORIA, IL USA 61615 • CONTACT (309) – 363 – 5220
• E – MAIL: danishnoor101@gmail.com
SUMMARY
• Certified Quality Engineer (CQE) & Certified Quality Auditor (CQA) Accredited from American Society for Quality
(ASQ).
• Certified Manager of Quality/Organizational Excellence (CMQ/OE) Accredited from American Society for Quality
(ASQ). Six – Sigma Green & Yellow Belt (CSSGB) Trained from Caterpillar University.
• Program Manager skilled in Manufacturing, Quality, Operations and Industrial Engineering. In depth theoretical,
technical and practical hands-on experience, encompassing copious Engineering and Project Management skills.
• Ten Years of program and project management experience in Operations, Manufacturing Engineering, Quality
Assurance. Industrial experience includes Automotive, Power Generation, Consumer Electronics and Heavy
Machinery manufacturing.
• Successfully lead and completed quality and cost improvement projects as the project lead. In depth knowledge and
experience in advanced quality and manufacturing engineering tools including root cause corrective action RCCA, FORD
Global 8D corrective & preventive action, process failure mode and effect analysis PFMEA, advanced product quality
planning APQP, Lean Manufacturing, statistical process control SPC, production part approval process PPAP and value
stream transformation.
• Competent in contract negotiation skills, successfully accomplished cost and quality contract agreements with supplier and
vendors.
• Leader, team player, organized, doer, challenge acceptor and motivator, self – directed and controlled, accepts responsibility
and can work under challenging time and budget constraints.
Experience & Expertise
Nov 2013 – present Caterpillar Advanced Components & Systems
Division ACSD East Peoria Bldg KK, Illinois
6 Sigma Black Belt Project Management/Quality Supervisor
• Responsible for identifying and leading business process optimization projects within the manufacturing process
quality execution and lead projects to completion utilizing 6 sigma DMAIC methodology
• Successfully lead and completed quality and velocity optimization of purchase finish components used in
transmission and torque converter assembly which resulted in cost benefits of about $150,000 per annum
• Deployed lean built in quality (BIQ) strategies within the purchased finished suppliers and achieved significant
quality parts per million (PPM) reduction that resulted in cost savings of about $500,000 per annum
• Successfully leading, supervising, mentoring and developing team members as project leaders via training and
coaching them on 6 sigma green belt and lean BIQ policies
July 2012 – October 2013 Caterpillar Advanced Components & Systems
Division Arras, France Transmissions
International Service Employee Managing Quality Projects
• Deployed non conformance management (NCM) process within Advanced Components and Systems (ACS)
drive train Europe and Asia facilities.
• Successfully managed and improved the internal first test pass (FTP) product quality for Caterpillar transmissions
Arras, France facility. Addressed issues, failures impacting operations and lead continuous improvement projects
to completion.
• Implement 6 Sigma DMAIC methodology within the quality issue management and resolution process of drive
train facilities located in Wolverhampton, UK and Hosur, India. Participated and support the ACS drive train
global team within their quality improvement projects and initiatives.
• Lead the training, development and coaching of local NCM process owners within the drive train Europe and Asia
facilities. Also perform regular data analysis and presentation both at leadership and shop floor labor levels.
• Established voice of the customer center (VOCC) process for Caterpillar Arras, France transmissions facility and
drove quality improvement via leading weekly leadership reviews.
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2. August 2010 – June 2012 Caterpillar Advanced Components & Systems
Division ACSD East Peoria Bldg KK, Illinois
Senior Quality Engineer 3 (Focusing Customer Support)
• Completed technical analysis, investigation & resolution on customer quality issues. Managed product quality
problems reported by Caterpillar global prime product process partner facilities located in US, Brazil, Singapore,
Japan, India and Russia.
• Managed and reduce quality problems, failures identified within and outside the factory via driving resolution on
them through problem action, All Quality Events (AQE) database processes.
• Managed defected parts per million (DPPM) customer quality and drove improvement within the value stream
processes via leading MY CPI continuous improvement projects.
• Lead onsite transmission & torque converter rework programs at prime product plants on major quality issues,
failures by providing full onsite support and controlled the rework repair cost to minimum levels.
• Manage transmissions, torque converters production line down situations due to quality issues by responding and
resolving them in timely manner.
November 2008 – July 2010 Caterpillar Advanced Components & Systems
Division ACSD Joliet, Illinois Hydraulics
Senior Quality Engineer 2 – (Focusing Internal Plant Quality)
• Facilitated manufacturing process planning in the development and implementation of robust processes including
caterpillar production system standard work (CPS SWS), process failure mode and effect analysis (PFMEA) and
process control plans.
• Lead and participated in rapid improvement workshops (RIW) to improve benchmarking guide for contamination
control (BGCC), implement in-process validation & quality gate (IPV/QG) and successfully able to manage and
reduce the line scrap and rework cost.
• ISO 9001:2000 Lead Internal Auditor for CAT Joliet hydraulic facility. Lead a team of auditors and perform
Internal ISO compliance process audits that resulted in the improvement of facility ISO compliance metric.
• Managed product quality problems, failures on hydraulic tanks, cylinders & truck struts components and drive
resolution and sustainable corrective actions that resulted in non recurrence of these events.
February 2008 – November 2008 Volt Technical Resources (Contract Assignment
For Caterpillar ACSD Joliet, Illinois)
Senior Quality Engineer 2
• Managed advance product quality planning (APQP) and concurrent product and process development (CPPD)
quality related tasks for hydraulic tanks, cylinders and truck struts new product development (NPI) programs.
Successfully maintained 100% on-time completion of all assigned tasks for all programs.
• Successfully lead and complete continuous improvement (CI) projects and improved MQ 12005 certification
metric within the assembly value streams.
• Manage customer returns and complete root cause & corrective action analysis (RCCA), using Caterpillar
production system (CPS) tools and My CPI project management process.
September 2007 – February 2008 Gateway Computers
Irvine, California
Manufacturing Program Manager
• Developed and managed the manufacturing strategy for computer plastic injection molded and mechanical
components and optimized manufacturing process, inventory management, tooling cost and lead time
management.
• Successfully worked with US and overseas suppliers on optimizing their process capability, process repeatability,
production cycle time, production cost & resolving quality problems of computer mechanical and plastic injection
molded components.
• Managed supplier assessment scorecard for plastics and mechanical components. Successfully completed onsite
assessment and analysis of supplier manufacturing process capability and lead leadership reviews.
• Collaborated with suppliers and internal teams in developing injection molding tool best practices guide for
process optimization.
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3. August 2005 – August 2007 Gateway Computers
Irvine, California
Product Quality Engineer
• Managed quality and continuous improvement process for desktop and server computer manufacturing.
• Achieved reduction in field failures and rework cost by resolving quality issues during product development
stages. Managed safe launch program product quality tasks for desktop and server NPI programs.
• Managed supplier corrective action process and successfully achieved reduction in their product quality problems,
failures and improvement in supplier engagement.
• Completed 8D failure analysis on notebook, desktop and server issues and field failures. Successfully resolved
major computer issues reported by customers by leading failure analysis within cross functions.
• Developed supplier - customer joint collaboration forums, supplier corrective action request process (SCAR), and
key quality performance indicators (KQPI) process for computer manufacturing. Successfully achieved the
targeted quality performance improvement results within time.
• Received multiple recognitions by cross – functional teams for on - time response and resolution on customer
product failures.
January 2005 – May 2005 GE General Electric Steam Turbine Technology
Schenectady, New York
Intern Student Training Employment Program (STEP)
• Received training on engineering design, operations & manufacturing of steam turbine product & components.
• Lead a project to optimize the engineering design of steam turbines instrumentation boxes. Performed engineering
analysis, stress & structure stability calculations, using engineering & reliability principles. Also participated and
contributed in the design reviews within the project stake holder team.
• Team member and participate in the direct material productivity (DMP) project related to the manufacture of
turbine blade forging and casting. Performed material and manufacturing cost analysis and quality requirements
and successfully lead the approval gate review within the project steering committee.
• Completed correlation studies on American Society for Testing & Materials Standards (A.S.T.M) applicable for
steam turbine testing to Customer Requirement specified by Bruce Power Plant, Canada.
TECHNICAL SKILLS AND TRAINING
 Quality Management Tools: FMEA, 8D Problem Solving, APQP Advanced Product Quality Planning, PPAP
Production Part Approval Process, Special Characteristics, Isikawa Analysis, Process Control Charts, SPC Statistical
Process Control, DOE Design of Experiments.
 Microsoft MS Office Applications: Word, Excel, PowerPoint, Access, Publisher and Windows Operating System.
 Hands on experience with Knowledge Management Database systems, Siebel, Agile.
 Familiarity with designing and drafting with Pro E & AUTO CAD 2005 Applications and supply chain databases
 Project Management and Team Leadership Professional Training.
EDUCATION & PROFESSIONAL CERTIFICATIONS
1. MS – Master of Science in Mechanical Engineering Dec 2005
Wayne State University Detroit Michigan
2. Certified Quality Engineer (CQE) 2008 - 2011
American Society for Quality (ASQ)
3. Certified Quality Auditor (CQA) 2008 – 2011
American Society for Quality (ASQ)
4. Certified Manager of Quality/Organizational Excellence (CMQ/OE) 2009 – 2012
American Society for Quality (ASQ)
5. Six – Sigma Green Belt (Caterpillar University) 2008
6. Certified ISO 9001:2000 Internal Auditor (AQS Management Systems Inc) 2008
7. CPS Manufacturing Core Certification (Caterpillar University) 2012
8. CPS Leadership Core Certification (Caterpillar University) 2012
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