1. CEDRIC D. GREEN
901 Edgerton Drive
Joliet, IL 60435
(815) 725-7617
Email: green.cedric@att.net
OBJECTIVE: To obtain a position utilizing my 20 years of practical experience within the quality
assurance environment. My efforts have been concentrated on professionalism,
teamwork, proven process control and methodologies for quality.
EDUCATION: Bachelor of Science in Business Administration
Elmhurst College, January 1991
WORK
EXPERIENCE:
TransUnion, LLC
Chicago, IL.
03/05 – 10/13
QA Lead/Sr. QA Analyst
• QA Test Lead ofcross functional enterprise projects
• Assisted in implementation ofthe TransUnion Testing Center ofExcellence and support of
process improvement and increasing test efficiency
• Provide essential testing metrics to upper management team including detailed status
reports for system integration testing phase ofmajor projects
• Responsibilities includes full support offront-end multi-tiered application which processes
most ofthe credit data for TransUnion
• Member ofthe Process Improvement Leadership team responsible for the continual
improvement ofthe TransUnion Testing Center ofExcellence as well as seeks out Best
Practices
• Other duties include creation ofnewlogical and physical test cases including execution as
well as maintaining a regression test bed
• Firm beliefin the team concept as well as assist in training and mentoring ofco-workers
• Test Lead ofmultiple Offshore resourcesfor multiple application areas which included
daily status tracking ofdeliverables issue resolution,training as well as mentoring
RiverPoint Consulting (formerly DHS & Associates)
Rosemont,IL.
02/04 – 02/05 QA Team Lead Consultant
Client Site The Hartford (formerly CNA Group Benefits)
• QA Team Lead ofSIT for a large scale data conversion and migration from mainframe
to Oracle Database and Oracle Forms application.

2. • Utilized several different tools in order to acquire necessary test data as well as
validation of data once the migration ofdata was completed.
• Assisted in facilitating inter-departmental communications between data warehousing,
ETL developers, Data Architects, business analysts and QA.
• QA Lead for the National re-branding of the CNA Group Benefits division to the newly
purchased The Hartford Group Benefits Division.
• Key roles are to coordinate testing efforts between severaltesting efforts nationally which
include websites, client server and mainframe applications.
• The testing encompasses interdepartmental communications nationwide to assure all required
applications are re-branded to The Hartford corporate marketing standards.
• Developed and executed the unique testing strategy for this nationwide re-branding effort for
the Group Benefits department.
• Responsibilities also include the coordinating of multiple office user acceptance testing for this
nationwide re-branding effort.
• Assisted in the National Sales Office Consolidation effort of the The Hartford Group Benefits
purchase from CNA. Specifically the successfulsales office move of the Portland, OR office.
Computer Resource Solutions
Itasca, IL.
10/03 - 12/03 QA Consultant
Client Site Allstate Insurance, TSS
• Tested internal web based and client server applications for the Human Resource system.
• Responsibilities include analysis of requirements, test plan documentation and execution of
test plan. Worked with client to fulfill their testing requirements.
• Assisted in the improvement of the production migration process.
• Use of SQL and QMF were necessary tools for data validation as well as minimal
manipulation to satisfy specific test conditions.
• Worked very closely with project management and the development team to resolve defects as
quickly as possible.
DHS & Associates (nowRiverPoint)
Rosemont,IL.
02/03 - 05/03 Quality Assurance Consultant
Client Site: CNA Insurance Group Benefits
• Participated in the development and execution of over 400 test case scenarios for a
multi browser web portal.
• Responsible for the development of the formal Acceptance Test Cases. Also assisted in
administering and training of the user acceptance group on new functionality for the Group
Benefits Portal site.
• Analyzed the testing results and discussed problems or errors with the business analysts and
developers.
• Assisted in testing of the CNA Disability Claim System enhancements. Main responsibilities were
execution of test cases for critical portions of the claim system.
• PVCS Tracker was the chosen software tool to document design issues and defects.

3. Medstrat, Inc.
Downers Grove, IL.
04/02 – 01/03 Quality Assurance Manager
• Develop and implement internal company policies for compliancy with the Food and Drug
Administration in regards to medical devices.
o Emergency Escalation
o Medical Device Reporting
o Server Room Limited Access
o Display Unit Calibration
• Initiated Best Practices improvements for the engineering team. Including proven project
management strategies,testing concepts and overall process improvement..
• Implemented and maintained severalinternal processes and procedures for the Medstrat Quality
System and Good Manufacturing Practices.
• Direct working knowledge dealing with FDA Pre-Market Notifications, 510K and Medical
Device Reports.
• Created and executed test plans for digital imaging software and hardware.
• Created multiple proposals for hardware and software configurations for the test environment.
These proposals include test servers,workstations and defect tracking tools.
• Evaluated and made recommendations for the Medstrat defect tracking tool as well as other
software tools.
Mercantec,Inc.
Naperville, IL.
03/00 - 04/02 Senior Quality Assurance Engineer/Team Leader
• Analyze, develop and execute complex test plans for web based E-commerce and E-marketing
applications. These test plans also include user acceptance scripts for integration to
production.
• Created and executed manual validation test plans for tax and international currency modules
for this customizable ecommerce solution. The tax module was specifically created for the
USA. The currency module had 10 standard international currency rates. The currency
module was customizable to accommodate as many rates as where needed for a particular
ecommerce solution.
• Record and track defects through Test Director Defect Manager application.
• Excellent understanding of the Software Development life cycle.
• Mentored and trained other QC team members on all internal QA procedures as well as third
party tool applications.
• Strong analysis, research and investigative skills through detailed knowledge of the
application.
• Experience includes testing of SSL, certificates and security risks for the application.
• Responsibilities included testing and analysis of third party software applications.
• Tested on special projects with IBM and SGI OEM servers with a Mercantec E-Commerce
provisioning solution installed.
TEK Systems formerly Maxim Group Consulting
Rosemont,IL.

4. 2/97 - 12/99 Testing Consultant
• Work site was at Allstate Ins. Co. corporate office, Human Resource Dept.
• Responsibilities include analysis of requirements, test plan documentation and execution of
test plan. Worked with client to fulfill their testing requirements
• Knowledgeable in most traditional techniques of testing, which include regression, integration,
string, acceptance and parallel.
• Project management for the testing team on various major enhancements to the Allstate HR
systems. Responsible for cost control, phase implementation to production as well as resource
management.
• Consistently followed formal Method/1 requirements and documentation on numerous project
life cycles through implementation to production.
• Provided training as well as mentoring to testing team members. Accomplished through
understanding the team concept and strong written and verbal skills.
• Mainframe environment concentrating testing efforts on maintaining legacy systems as well as
new system and enhancement project requests.
Convergys formerly CINCINNATI BELL INFORMATION SYSTEMS, INC.
Itasca, IL.
9/96 - 2/97 Programmer Analyst/Senior Tester
• Analyze requirements to identify test criteria and prepare subsequent testing
documentation.
• Assist Development staff with resolving billing & system issues.
• Review client billing cycle requirements and provide test invoices.
• Created and implemented new cycle testing process flow.
• Training of new employees as well as being a mentor.
• Special projects include client documentation for formal operations review. Feasibility
analysis for cellular billing solutions. Worked directly with the client to fulfill requirements.
9/95 - 9/96 Testing Assistant
• Concentrated on batch table testing.
• Utilized testing concepts and tools for accuracy or program coding
• Assisted in improving existing testing procedures through working knowledge of internal
systems.
• Provided test invoices for corporate client review and approval.
• Involved in product defect investigations and resolutions.
• Responsibilities also included management of migrating software packages to production
on a daily basis.
1/94 - 9/95 Quality Assurance Coordinator/Assistant
• Supervise subordinates on balancing and validation of cellular billing cycles.
• Troubleshoot and anticipate any potential problems with billing cycles.
• Monitor production jobs and track and report on abends.
• Multi-tasking within the various roles of quality assurance.

5. RELATED SKILLS
.Net Framework, Java,TOAD,Unix, FTP,Telnet, Test Director, Rational ClearCase,Rational
ClearQuest,Visual Source Safe,Visual Intercept, CVS,DICOM Viewers,MVS, TSO/ISPF, JCL, File-
Aid, Cobol, IMS, Windows 7, Microsoft Office Suite including MS Access,AB Initio Graphs/ Data
Profiling and other PC tools.
Hardware: Fuji CR units, Verilum Display Calibration Tool, Multiple LCD Display units and various
other computers and peripherals.