The document discusses embedding structures for e-learning change at Nottingham Trent University. It outlines how the university developed an engagement process for an e-learning project using a customer value methodology to define success criteria. This included focus groups and a survey to capture stakeholder needs. A project structure was established including steering committees, testing groups, and working groups to develop policies and oversee technical integration. This process has now been institutionalized and was used to engage stakeholders in developing minimum online teaching standards.

1. Enhancing life-long learning, teaching and research through information resources and services

2. Embedding structures for e-learning change Dr Elaine Swift, Education and Training Manager, NTU Prof Sue McKnight, Director Libraries and Learning Resources, NTU Dr Angela Trikic, Head of Educational Development Unit, NTU

3. Embedding structures for e-learning change Outline how developed process of engagement with e-learning project What was important about the project structure that assisted with engagement? What did we learn about using the process? How that process has now been embedded within institution What does the structure look like now? How has the process changed? Example of the engagement process in action Adoption of Minimum Standards of online learning and teaching provision within NTU.

4. Background We needed to change our VLE!

5. Embedding Structures

6. Embedding Structures Customer Value Discovery methodology adopted to define what a successful eLearning environment would entail. From focus groups a survey was produced that engaged all stakeholders in ensuring that the right functionality and aspirations were being sought. Through both methods of engagement it was also possible to capture Success criteria Risks Issues Dependencies VLE Project embarked upon

7. Embedding Structures - Project VLE Steering Committee Acceptance Testing Policies & Business Processes Development & Delivery VLE Consultative Group Technical & Integration Communications Quality Assurance Accessibility Working Group

8. Embedding Structures - Institutional TELT Roadmap eLearning Working Group eLearning User Forum Accessibility Working Group VLE Steering Committee VLE Consultative Group

9. Embedding Structures In Action Minimum Standards of online learning and teaching provision Outcome of HEA Phase 1 eLearning Benchmarking Exercise Early drafts of policy proposal engaged with both eLearning Working Group (Senior Management) and eLearning User Forum.

10. Embedding Structures Any questions?