1. Chimezie Muodu
25 Frederick Avenue, Apt#13, Akron, Ohio 44310, (330) 730-9543, chimeziemuodu@hotmail.com
Objective
A dedicated professionalwith extensive healthcare and customer service experience seeking to enhance my technical skills in a
technological organization. I am committed to the highest professional and ethical standards and ready to tackle all challenges
with acquired knowledge. A sense of urgency and confidence. My Long term goal is to be the best in everything I do.
Experience:
Almost Family – Medlink 02/2007 – present
Home health aide
• Assisting patients in their home with daily living activities such as bathing, dressing, toileting, transportation,
homemaker services and physicalactivities.
• Completing incident and progress reports as well as recording the patient’s daily activity.
Teleperformance, Inc. 02/2008 – 12/2008
Data Tech Support Tier1
• Technical support for Cox Communication high Speed Internet (HSI) service customers.
• Provisioned cable modems, scheduled Tech dispatch appointments,
• Setup emails accounts and resolved Internet solutions issues
Veemost Technologies Ltd. 05/2006 - 05/2007
DesktopSupport Tech
• Performed coordinated and monitored troubleshooting to isolate and diagnose common personal computer (PC)
problems.
• Responsible for maintenance and installation of PC hardware and software.
• Documented systemevents to ensure functionality and recommended course of action for end users.
Priority Medical Dispatch (Independent contractor) 10/2011 – 02/2012
• Delivering multiple medications to hospitals and nursing homes.
• Recording a detailed work list of each medication delivered especially controlled medications.
Complete Home Health Services, Inc. 07/2009 – 08/2012
Home health aide andMRDD support staff

2. • Assisting patients in their home with daily living activities such as bathing, dressing, toileting, transportation,
homemaker services and physicalactivities.
• Completing incident and progress reports as well as recording the patient’s daily activity.
• Transportingand supervising MRDD patients in a group home setting as well as at public events.
Infocision Telemaketing inc: 12/17/2012 – Current
Comunicator/ Customer Service/ Sales Representative
Responsibilities:
• C onduct both inbound and outbound customer service calls; percentage varies depending on client needs and call
volume.
• U se state of the art technology to complete data entry and clerical functions in multiple Windows applications including
customer order information, billing system, and/or our credit check system
Education:
Stark State in Canton, Ohio
Attended classes for Bachelor of Science degree, Major in Respiratory Therapy,
University of Akron in Akron, Ohio
Attended classes from 2003-2005 for Bachelor of Arts&Science degree, Major in Biochemistry
Additional Skills.
• Strong Analytical Skills
• Database management
• Active Directory and SAP
• Good Customer Service Skills
• Microsoft Office 2010 – Word, Excel, PowerPoint, Access
• Mastering Java classes
Certificates:
• Home Health Aide Certificate (2007)
• Delegation Nurseand Med Pass License (2014)
• CPR and First Aide License (2014))
• Insurance Agent certifcation/License (2013)
I am the bestcandidate forthispositionbecause Iamyoung,energeticandhave the abilitytotake up
challenges.Iunderstandthisjobrequiresalotof hard workand dedication,anindepthknowledge
aboutthe companypoliciesandabilitytoworkina team.My past recordshowsthat I am pretty
hardworkingandcan manage affairsina team.AlsoI am goodat adaptingtonew environmentsand
learningaboutneworganizationssoIbelieve I'll be the bestcandidateforthisposition."