Basit Khan has over 5 years of experience in technology sales, technical support, and customer service roles. He is currently pursuing a Computer Science degree at Queensborough Community College with an expected graduation date of 2018. His resume highlights his technical skills with computers, software like Microsoft Office, and customer interaction abilities developed through various retail, hospital, and technical support positions.

1. 37-11 73rd st
JacksonHeights, NYC, NY 11372
(718)899-2715
Basitkhan1337@gmail.com
BASIT KHAN
EXPERIENCE
Certified Technician/Technology Sales (Staples A+ certified)
2015-2015, 20thst 6thave, NY
 Showed customers different electronics and provided them knowledge on
it
 Convinced buyers to get a warranty/ink always on the printers they
wished to purchase
 Ran diagnostic checks for customer’s desktops/laptops to see the health of
the PC or IOS
 Worked onsite to help a customer setup printers, computers, routers…etc.
 Provided knowledge by answering all questions customer
had during onsite
 Ran Virus scans by Using a Virus removal tool to check for viruses any
customer had and them helped them get rid of it
 Phone repair for IPhones’ as well as Samsung phones.
Computer Technical Support Specialist
2014 – 2015 House of Spices Inc, Flushing, NY
 Identify research and resolve technical problems related to all required
applications.
 Respond to telephone calls, emails and user requests for technical
support.
 Remote support for all 9 Branches of House of Spices
 System Administration with Windows Vista/XP/2000 and Microsoft Office
2003/2007
 Maintained networking, TCP/IP and LAN/WAN.
 Support and configuration of laptops and desktops, Troubleshooting PC,
system hardware, software, printer and network problems
 Setup printers through the server, WiFi and through Usb port

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 Installed Ink Cartridges and changed rollers for Printers
 Operated SquidInk Machinery to createLabels for the Company Products
Godiva Chocolatier
2013 – 2014 Elmhurst, NYC, NY
 Work as a sales associate, cashier, and stock associate
 Help customers to make sure their needs are satisfied
 Organize the store visually to make sure the product stands out
 Received a 100% in secret shop
Store Associate/Stock Associate
2012- TC Supply Shop, NYC, NY
 Greeted customers and helped them find what they were looking
for.

Engaged the customers through conversation and determined the
customer’s needs.
 Provided product knowledge to customers through the features, values
and benefits of product of their interest
 Convinced buyers why the store product was the necessary product and
the product they needed to purchase
 Stocked up the entire new products that the store received and labeled
them correctly as well as placing them in the correct place.
 Cooperated with other employees to make sure the job was being well
done
Clerk
July – August 2011 Coler-Goldwater Hospital, NYC, NY
 Greeted visitors and patients in person and over the phone,
directed inquires to appropriate resources, provided directions

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and information about hospital and its facilities
 Organized, filed and assisted in completion of paperwork at
Direction of clinical team.
 Utilized technical skills to troubleshoot computer hardware and
software issues
 Aided in completion of tasks such as obtaining clinical supplies,
Delivering intra hospital correspondence and serving as resource to nursing
and pharmacy units.
EDUCATION
Queensborough Community College Bayside, Queens
2014-Present
 Major: Computer Science
Expected to Graduatein 2018
Member of the KappaSigma Fraternity of the Rho-Tau chapterat Queens College
Information Technology High School, NYC, NY
2008- 2012
 As activeelectedmemberofstudent government,participated
In theinitiationandorganizationofstudent activitiesand
extracurricular
 Contributedtotheconceptionoftheyearbookasa committee
member by providing input oncontent andutilizingproficiency
withPhotoshop andother programstocontributetothedesign
process
SKILLS
Proficient with computers including Microsoft Office, internet and database
research. Possesses good communication skills and a good attitude. Has great
knowledge of programs like Adobe Photoshop. Can speak and understand many
foreign languages like Urdu, Hindko, Hindi, Punjabi. Has knowledge of Basic Arabic
as well.
REFERENCES
References areavailable on request.