Government 3.0

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From Government 1.0 to Government 2.0 and Government 3.0: key topics, trends and solutions for the Public Sector in a changing society and economy

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Government 3.0

  1. 1. Samos 2015 Summit: Government 3.0: Ideas and solutions for next-generation Governance Yannis Charalabidis University of Aegean Twitter: @yannisc Samos 2015 Summit / Samos, 29th June 2015
  2. 2. This year’s Summit The 6th Samos Summit on ICT-enabled Governance This year: a high-level meeting of research and innovation, “blended” with the 3rd International Summer School on Open and Collaborative Governance 5 days (2 days Summit, 3 days summer school) More than 50 speakers in 10 sessions Main topic of the Summit : “Beyond Government 2.0” My aim : to explain more about Gov X.0 and the next steps in electronic Government / Governance research
  3. 3. Electronic Government / eGovernment Electronic government (or e-government) essentially refers to "The utilization of Information and Communication Technologies (ICTs), and other web-based telecommunication technologies to improve and/or enhance on the efficiency and effectiveness of service delivery in the public sector, towards citizens and entreprises.“ (United Nations University, 2007)
  4. 4. E-Government / Gov 1.0 – A closer look Area Stage Aspect Legacy systems Gov 1.0 Infrastructures Service Portals (levels 1-2) Gov 1.1 Infrastructures Digital service delivery (no transformation from manual) Gov 1.1 Infrastructures Legacy systems interoperability Gov 1.1 Infrastructures Digital service provision evaluation Gov 1.1 Organisation Government KPI's Gov 1.1 Organisation Unique e-ID Gov 1.1 Infrastructures Legislation for digital service provision Gov 1.1 Organisation Legislation for data protection Gov 1.1 Organisation
  5. 5. E-Government / Gov 1.0 – A closer look Area Stage Aspect National Interoperability Frameworks Gov 1.2 Organisation Service Portals (levels 3-4-5) Gov 1.2 Infrastructures XML Schemas for document exchange Gov 1.2 Information Service description (BPMN) Gov 1.2 Organisation Standards - based systems interoperability Gov 1.2 Infrastructures Process interoperability Gov 1.2 Organisation Federated e-ID and e-authentication schemes Gov 1.2 Infrastructures Legislation for interoperability Gov 1.2 Organisation
  6. 6. E-Government / Gov 1.0 – A closer look Area Stage Aspect Core components technical specifications (CCTS) Gov 1.3 Information Service transformation (BPR) Gov 1.3 Organisation Interoperable G2B systems Gov 1.3 Infrastructures Internal, static workflow management Gov 1.3 Organisation GIS technologies Gov 1.3 Infrastructures Dynamic service delivery / reorganisation (BPEL execution) Gov 1.4 Infrastructures Cross-country service interoperability Gov 1.4 Organisation Fully automated service delivery Gov 1.4 Infrastructures
  7. 7. Electronic Government / Gov 1.0 – Area Map Infrastructure InformationPeople Organisation Legacy systems Internet of things Service Portals (levels 1-2) Digital service delivery (no transformation from manual) Legacy systems interoperability Digital service provision evaluation frameworks Cross-country service interoperability Fully automated service delivery Interoperable G2B systems Internal, static workflow management Dynamic service delivery / reorganisation (BPEL execution) Digital service orchestration Core components technical specifications (CCTS) Legislation for interoperability Service transformation (BPR) Legislation for data protection Legislation for digital service provision National Interoperability Frameworks Service Portals (levels 3-4-5) Service description (BPMN) Federated e-ID and e-authentication schemes Government KPI's Unique e-ID Seamless, personalised service delivery
  8. 8. Electronic Governance / Gov 2.0 E-Governance is the public sector’s use of information and communication technologies with the aim of improving information and service delivery, encouraging citizen participation in the decision-making process and making government more accountable, transparent and effective (United Nations) Government 2.0 or Gov 2.0 refers to government policies that aim to harness collaborative technologies to create an open-source computing platform in whichgovernment, citizens, and innovative companies can improve transparency and efficiency (Wikipedia)
  9. 9. E-Governance / Gov 2.0 – A closer look Area Stage Aspect Government Cloud (IaaS, PaaS) Gov 2.0 Infrastructures Open data Gov 2.0 Information Electronic participation portals Gov 2.0 Infrastructures Social media in governance (manual operation) Gov 2.0 People Text mining Gov 2.0 Information e-Voting systems Gov 2.0 Infrastructures Legislation for open data Gov 2.0 Organisation Legislation for transparrency Gov 2.0 Organisation Government Cloud (SaaS) Gov 2.1 Infrastructures Mobile government applications Gov 2.1 Infrastructures Linked data Gov 2.1 Information Social media analytics Gov 2.1 People Opinion mining Gov 2.1 Information Sentiment analysis Gov 2.1 Information Electronic Participation Systems evaluation Gov 2.1 Organisation
  10. 10. E-Governance / Gov 2.0 – A closer look Area Stage Aspect Internet of things Gov 2.2 Infrastructures Social media in governance (automated operation) Gov 2.2 Infrastructures Societal simulation Gov 2.2 Infrastructures Crowdsourcing Gov 2.2 People Crowdfunding Gov 2.2 People Administration trasparency systems Gov 2.2 Infrastructures Gamification for Government training Gov 2.2 Organisation Visual Analytics Gov 2.2 Information Big data Gov 2.2 Information
  11. 11. E-Governance / Gov 2.0 – A closer look Area Stage Aspect Policy modelling Gov 2.3 Information Policy impact assessment Gov 2.3 Information Reputation management in social media Gov 2.3 People Open services Gov 2.3 Infrastructures Citizen-centric, collaborative application development Gov 2.3 People Citizen-centric data acquisition Gov 2.3 People Innovation centres and entrepreneurship Gov 2.3 People Citizen-centric, collaborative service development Gov 2.4 People Social entrepreneurship schemes Gov 2.4 People Collaborative decision-making systems Gov 2.4 Infrastructures Machine intelligence - based decision making Gov 2.4 Infrastructures Advanced representation and voting systems (LiquidDemocracy) Gov 2.4 Organisation Community Awareness Platforms Gov 2.4 People
  12. 12. Web X.0 is somewhat similar …
  13. 13. Electronic Government / Gov 2.0 – Area Map Infrastructure InformationPeople Organisation Government Cloud (IaaS, PaaS) Open data Electronic participation portals Social media in governance (manual operation) Text mining e-Voting systems Legislation for open data Legislation for transparrency Government Cloud (SaaS) Mobile government applications Linked data Social media analytics Opinion mining Sentiment analysis Electronic Participation Systems evaluation Social media in governance (automated operation) Societal simulation Innovation centres and entrepreneurship Community Awareness Platforms Advanced representation and voting systems (LiquidDemocracy) Machine intelligence - based decision making Collaborative decision-making systems Social entrepreneurship schemes Citizen-centric, collaborative service development Citizen-centric data acquisition Open services Crowdsourcing Crowdfunding Gamification for Government training Visual Analytics Big data Policy modelling Policy impact assessment Reputation management in social media
  14. 14. Relating e-Gov and Gov X.0 terminology Electronic Government Electronic Governance Open and Collaborative Governance Evidence-based Decision Making ? Integrated Solutions – New Services ? Government 1.0 Government 2.0 Government 3.0 ?
  15. 15. The Timeline of Gov x.0 2000 2010 2020 GOV 1.0 GOV 2.0 GOV 3.0
  16. 16. The e-Governance Hype Cycle Service Delivery Platforms Mobile Government Online Opinion Mining Instant, proactive Service Delivery for all services eVoting Argument Extraction / Visualisation Federated eID Gov Cloud (SaaS) Science Base for ICT-enabled Governance Gov Cloud (PaaS) Social Media in Policy Making Semantic Interoperability Agent-based Societal Simulation eParticipation Model-Based Decision Making Visibility Inflated Expectations Disillusionment Productivity Smart Cities Visual Analytics Service Co-creation / Entrepreneurship Open data Gov Cloud (IaaS) Technical Interoperability Sentiment Analysis Web Services /SOA in core registries Impact Assessment Model Composability & Reuse (Seamless) Identity management & trust mechanisms Static Workflow Mgt Dynamic Workflow Mgt Available for application Should be around, soon Will take many years Government Service Utility Serious Games for Governance Participatory Sensing / IoT Open Source Software for Service Mgt Municipality ERP Readiness, over time Big / Linked Data Community Awareness Platforms
  17. 17. What is coming ? (according to UN)
  18. 18. What is coming ? (according to Korean Government)
  19. 19. The paradigm shift for Gov 3.0 GOV 1.0 GOV 2.0 GOV 3.0 Main Goal Better Services Openness & Collaboration Societal problem solving, citizen well being, optimization of resources Main Method Connected Governance Open and Collaborative Governance Smart Governance Usual Application Level National National & Local Local to International Key Tool Portal Social Media Ubiquitous Smart Services / Devices / Apps Key Obstacle / Risk Public Sector Mentality Public Sector Mentality Public Sector Mentality Key ICT area Infrastructures & Organisation People & Data Machine Intelligence & IoT Most needed discipline, beyond ICT Management Sociology Everything
  20. 20. The definition of Government 3.0 Government 3.0 refers to the utilization of Information and Communication Technologies and neighboring scientific and technological domains, towards societal problems solving, resource optimization and citizen well-being, through civic and enterprise collaboration at local and international level (The Samos 2015 Summit definition)
  21. 21. 7+1 things to expect from Gov 3.0 Smart Government / Smart City integrated solutions Societal problem solving based on internet awareness platforms, voluntarism New, disruptive services for societies and businesses Any extremely efficient solution Applications deeply rooted in culture Internet of Things applications Semi-automated / Crowdsourcing-based decision making A re-thinking of Gov 1.0 and Gov 2.0 infrastructures and services, with the Gov 3.0 principles
  22. 22. Samos 2015 Summit: Government 3.0: Ideas and solutions for next-generation Governance Yannis Charalabidis University of Aegean Twitter: @yannisc Samos 2015 Summit / Samos, 29th June 2015

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