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Web
Services
in
Understaffed
&
Underfunded
           Libraries



                                             Bohyun
Kim
                                           kimb@fiu.edu
                                 Digital
Access
Librarian
        Florida
International
University,
Medical
Library
                       http://www.bohyunkim.net/blog
                    http://www.twitter.com/bohyunkim
About
Me
Challenges
for
Solo
Web
Services
Librarians
Web
services
can
mean
   so
many
things
Website            LMS
                                  Intranet
   E-Resources                       Reference

EZproxy
                                       Social
               IT                      Media
Repository                Systems
     Web                              Library
   Tutorials                         Computer
                     Librarian          Lab

 Mobile                            Staff
                                  Training
     Link
   Resolver                      Instructional
                                 Technologies
Web
Services
          =
Anything
tech‐related?
Web
       =
Platform
for
all
Understaffed

/
Underfunded
             is
      a
relative
term
Depends
on
the
kind
and
the
  scope
of
work
expected
Common
Challenges
•   Lack
of
staff
•   Lack
of
resources
•   Lack
of
time
•   Expectations
vs.
Resources
•   Politics
•   Scarce
R&D
time
•   Need
to
learn
new
stuff
all
the
time
Various
Issues
•   Working
with
various
IT
groups
•   Innovation
under
tight
control
•   Network
security
•   Server
setup
•   Hardware
management
•   Web
design
•   Programming
Tips
for
Web
Librarians
• General
• Specific
  – Website
  – Intranet
  – Tools
for
library
staff
  – Tools
for
library
users
  – Social
media
Identify
issues
Environmental
Scan
Environmental
Scan
• Learn
about
your
environment
  – Who
does
what,
how,
and
where
• Research
on
your
organization
  – e.g.
Univ.
IT,
School
IT,
Computer
Labs,
etc.
• Find
out
what
is
happening
now
  – Univ.
website

makeover,
new
CMS,
etc.
• Potential
colleague
groups
  – IT/Web
folks,
Librarians,
Lab
managers,
etc.
Current
Awareness
•   Participate
•   Volunteer
•   Network
•   Initiate
    – Tools:
Wiki,
Ning,
Twitter,
Wiggio…
University
Twitter
Directory
University
Web
Group
Work
with
IT
they
have
power
Tips
for
Web
Librarians
• General
• Specific
  – Website
  – Intranet
  – Tools
for
library
staff
  – Tools
for
library
users
  – Social
media
Library
on
the
Web

Dynamic
Dynamic
Dynamic
ISSUE:
  Website
Updates
slow
&
heavy
control
SOLUTION:
Automatic
Updates
Example
•   News
updates
from
blog
postings
•   Resource
links
from
Delicious
•   Embedded
Google
Calendar
for
events
•   Google
Form
for
quick
processing
Tips
for
Web
Librarians
• General
• Specific
  – Website
  – Intranet
  – Tools
for
library
staff
  – Tools
for
library
users
  – Social
media
Intranet
•   Tools
that
are
easy
and
simple
to
use
•   Tools
that
help
everyday
tasks
•   Immediate
benefit
•   Free
Tools:
PB
Wiki,
Ning,
blog
•   Example:
    – Blog
+
Email
notification
for
new
postings
Tips
for
Web
Librarians
• General
• Specific
  – Website
  – Intranet
  – Tools
for
library
staff
  – Tools
for
library
users
  – Social
media
Web
Tools
for
Staff
• Google
Docs
  – Simultaneous
editing
• Google
Form
  – Quick
and
easy
solution
to
web
forms
    +
simultaneous
record
keeping
• Intranet
Toolbar
:
Conduit
• IM
:
Office
Communicator
• Hands‐on
training
=>
Wide
adoption
Tips
for
Web
Librarians
• General
• Specific
  – Website
  – Intranet
  – Tools
for
library
staff
  – Tools
for
library
users
  – Social
media
Web
Tools
for
Users
• LibX
  – Library
resources
on
a
web
browser
• Citation
Manager
  – Refworks,
Zotero,
Endnote,
etc.
• Web
conference
tools
  – Dimdim
• Other
  – Delicious
Tips
for
Web
Librarians
• General
• Specific
  – Website
  – Intranet
  – Tools
for
library
staff
  – Tools
for
library
users
  – Social
media
Social
Media
Content
&
Interaction
Social
Media
•   Facebook
•   Twitter
•   YouTube
•   Flickr
•   Delicious
•   What
do
your
users
use?
Plan
to
Do
What
is
Possible
•   Instructional
technologies
•   ERM
•   Computer
lab
•   Digital
repository
•   …
•   Prioritize
•   Trial
and
Error
•   Iterate
Thank
You!
Questions?
Thoughts?

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