1. Bohyun Kim
Associate Professor, ScholarlyTechnology
University of Rhode Island Libraries
http://bohyunkim.net | @bohyunkim
IOLUG 35th Anniversary Fall Program Keynote, Indianapolis IN, Oct. 13, 2017.

2. Change

3. https://www.flickr.com/photos/quinnanya/4823442859

4. https://www.flickr.com/photos/worldbank/8778796109

5. In the innovation scale of 1 – 5…

6. Useful > Usable > Desirable

7. Relevant > Intuitive > Delightful

8. Functional > Cognitive > Emotional

9. Meaningful & Memorable Experience

10. https://www.flickr.com/photos/daquellamanera/3236304985

11. https://www.flickr.com/photos/visitflanders/7506404204

12. Innovate

13. https://www.flickr.com/photos/martin_addison/2299549433/

14. “Can We Build a Cool Building
without A/C?”

15. http://www.mickpearce.com/works/office-public-buildings/eastgate-
development-harare/

16. https://www.youtube.com/watch?v=VIKYjriWgiY

17. https://inhabitat.com/building-modelled-on-termites-eastgate-centre-in-zimbabwe/

18. https://inhabitat.com/building-modelled-on-termites-eastgate-centre-in-zimbabwe/

19. Defer judgment.

20. Embrace a constraint.

21. Design Thinking is Integrative Thinking.

24. https://www.fastcodesign.com/90145597/how-a-pair-of-orange-scissors-made-design-history

25. https://www.flickr.com/photos/kabetojamaicafotografia/9957889764

27. Need > Demand > Profit

28. http://www.ocregister.com/2007/07/31/shimano-peddles-new-bike/

29. Design Thinking for Innovation
• Human-centered exploration of the problem through
empathy,
experimentation,
and prototyping,
which creates a better solution - better UX.

30. Need > Demand > Social Impact

33. https://www.givedirectly.org/

35. Social Entrepreneurship
• AKA “social design,” “creative entrepreneurship, ” “social innovation”
• Social impact + Business goals
• Social venture capital

36. http://www.pallottateamworks.com/financial_netincome.php

39. http://acumen.org/our-investments/

42. https://www.flickr.com/photos/visitflanders/7506404204
Design Thinking
+ Social Entrepreneurship + Libraries
Greater Social Impact
+ Business Goals

43. Add Technology
https://www.technologyreview.com/lists/technologies/2017/

44. Breakthrough Technologies
• Robotics
• 3D printing (Tissues & Organs)
• CRISPR/Cas9
• Self-driving cars
• Quantum computing
• IoT, nanotechnology, biotechnology, materials science, energy storage
• Artificial intelligence

45. Technology’s Economic Impact on People
• Income/wealth inequality & Job automation
• “Gig economy”
• “The Second Machine Age”
• “The Fourth Industrial Revolution”
• Machines taking over physical labor and mental labor
• Artificial intelligence

47. https://blogs.nvidia.com/blog/2016/07/29/whats-difference-artificial-intelligence-machine-learning-deep-learning-ai/

48. https://www.amchkg.com/shileiblog/2017.1.4deep-learning

52. https://yewno.com/edu/concept/102e6bf8445dff7c922e1cc4e997ebf3

54. https://www.technologyreview.com/s/604087/the-dark-secret-at-the-heart-of-

55. https://www.aclu.org/blog/privacy-technology/pitfalls-artificial-intelligence-decisionmaking-highlighted-idaho-aclu-case

56. http://explainableai.com/

57. Library Innovation
in the Age of Artificial Intelligence
• VUI (Voice User Interface), facial recognition, Chatbot …
• Automated abstract & Indexing
• Automated information discovery & retrieval
• Automated decision-making
• Verification, validation, evaluation
• How to collaborate effectively (with people & machines)

58. Design Thinking for Innovation
• Defer judgement.
• Leverage constraints.

59. The Goal of Innovation
• Better UX
• Delight
• Autonomy
• Achievement
• Purpose

60. Libraries + AI + Social Design
=
Better UX + Greater Social Impact?

61. Thank you!
Image by @teenybiscuit in Twitter.