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Moving Forward with Digital
Disruption: A Right Mindset
Bohyun Kim
CTO & Associate Professor, University of Rhode Island Libraries
MentorNJ Networking Event 2018, Monroe Township, NJ.
October 5, 2018.
WhatWeWill CoverToday
I. Digital disruption
II. Blurred lines between the physical, digital, biological spheres
III. Transformations in production, management, and governance
IV. Technology & Us
a) The Right mindset for navigating the era of digital disruption
b) The need for critical investigation of technology
c) The ideology of techno-chauvinism
I. Digital disruption
Digital Disruption
• Digital disruption is an effect that changes the fundamental
expectations and behaviors in a culture, market, industry or process
that is caused by, or expressed through, digital capabilities, channels
or assets.
- “Digital Disruption,” Gartner, accessed September 15, 2018, https://www.gartner.com/it-glossary/digital-
disruption.
An example?
https://www.geekwire.com/2016/amazon-go-works-
technology-behind-online-retailers-groundbreaking-
new-grocery-store/
‘Second Machine Age’
• The "First Machine Age”:
Automation of physical
labor that complements
humans.
• The Second Machine Age”
: Automation of cognitive
tasks, which substitutes
humans.
https://www.weforum.org/agenda/2016/01/the-fourth-
industrial-revolution-what-it-means-and-how-to-respond/
The 4th Industrial Revolution
• The First Industrial Revolution used water and steam power to
mechanize production.
• The Second used electric power to create mass production.
• The Third used electronics and information technology to automate
production.
• Now the Fourth Industrial Revolution is building on the Third, the
digital revolution … is characterized by a fusion of technologies that is
blurring the lines between the physical, digital, and biological
spheres.
- Klaus Schwab, “The Fourth Industrial Revolution: What It Means and How to Respond,” World Economic
Forum, January 14, 2016, https://www.weforum.org/agenda/2016/01/the-fourth-industrial-revolution-
what-it-means-and-how-to-respond/.
“The digital revolution … is characterized by a
fusion of technologies that is blurring the lines
between the physical, digital, and biological
spheres.”
II. Blurred lines between the physical,
digital, and biological spheres
XR: eXtended Reality
https://www.flickr.com/photos/albert_hsieh/28236326333
https://www.wired.com/story/google-glass-2-is-here/
https://www.nasa.gov/feature/jpl/mixed-reality-technology-brings-mars-to-earth
Devices forVR
• HTC Vive
• Oculus Rift
• Google Cardboard
• Samsung Gear VR
https://www.microsoft.com/en-us/hololens
Devices for MR
https://www.magicleap.com/magic-leap-one
https://buy.metavision.com/
XR: Use Cases
• Education
• Healthcare
• Manufacturing
• Aviation
• Engineering
https://www.youtube.com/watch?v=zC5097mA9f4
https://www.npr.org/sections/alltechconsidered/2017/03/18/514299682/google-glass-didnt-disappear-you-can-find-it-on-the-factory-floor
https://www.press.bmwgroup.com/global/article/detail/T0258902EN/bmw-opts-to-incorporate-htc-vive-vr-headsets-and-mixed-reality-into-the-development-of-
new-vehicle-models-computer-images-instead-of-laboriously-constructed-draft-models:-greater-flexibility-
https://medium.com/@northof41/what-really-is-the-difference-between-ar-mr-vr-xr-35bed1da1a4e
CRISPR/CAS9
https://espresso.economist.com/4317fd49a21384c85f6b405cba038e21
https://www.youtube.com/watch?v=pnHD8gvccpI&feature=youtu.be
The 4th Industrial Revolution
• The speed of current breakthroughs
• Disruption brought to almost every industry in every country, whose
breadth and depth heralds the transformation of entire systems of
production, management, and governance.
- Klaus Schwab, “The Fourth Industrial Revolution: What It Means and How to Respond,” World Economic
Forum, January 14, 2016, https://www.weforum.org/agenda/2016/01/the-fourth-industrial-revolution-what-it-
means-and-how-to-respond/.
III.Transformations in
production, management, and governance
https://www.wired.com/2017/02/robots-wrote-this-story/
Production
What is Artificial Intelligence?
https://blogs.nvidia.com/blog/2016/07/29/whats-difference-artificial-intelligence-machine-learning-deep-learning-ai/
https://www.alphagomovie.com/gallery
https://www.alphagomovie.com/gallery
https://twitter.com/samim/status/707420890087202817
https://techcrunch.com/2017/05/27/googles-
alphago-ai-is-retiring/
What is Blockchain?
https://www.flickr.com/photos/quoteinspector/43567555845
Ameer Rosic, “What Is Hashing? Under The Hood Of Blockchain - Blockgeeks,”
Blockgeeks (blog), July 2017, https://blockgeeks.com/guides/what-is-hashing/.
https://www.technologyrevie
w.com/s/610806/inside-the-
jordan-refugee-camp-that-
runs-on-blockchain/
Management
https://www.theguardian.com/techn
ology/2018/mar/27/arizona-
suspends-ubers-self-driving-car-
testing-after-fatality
https://techcrunch.com/2017/08/09/sony-education-blockchain/
https://tnw.to/Sl2Oo
Governance
https://www.nytimes.com/2018/07/08/business/china-surveillance-technology.html
IV.Technology & Us
• Optimistic about the future that will be shaped by today’s
advancement of technology?
• Concerned about the future?
• Pessimistic about the future?
Questions
• Love technology?
• Concerned about technology?
• Against technology?
• Love change?
• Stressed about change?
• Hate change?
More Questions
• How are you doing/feeling in relation to the future that will be
shaped by today’s advancement of technology?
• How do you think your unit is doing/feeling?
• How do you think your library is doing/feeling?
• How do you think librarianship is doing/feeling?
Gaining New Skills, Moving Up, Innovating…
• Facing disruption, what kind of mindset would move forward our
ability to stay up-to-date with emerging tech trends and to find ways
to apply them productively to libraries?
(a) Right Mindset: Key Components
• Confidence
• Curiosity
• Open-mindedness
• Collaborating & Playing on your strengths
• Critical investigation of technology
https://web.uri.edu/ai/
https://web.uri.edu/ai/
Technology is not a panacea.
(b) Critical Investigation ofTechnology
https://gizmodo.com/i-tried-uber-s-new-pool-express-service-and-honestly-j-1823190462
Technology as a divider
and a discrimination-amplifier
• Makers vs. Takers
• Developers vs. Fixers/Maintainers
• Creators vs. Documentarians
• Hard skills vs. Soft skills
• Hal 9000 vs. Alexa
https://www.theatlantic.com/science/archive/2018/10/nobel-prize-
physics-donna-strickland-gerard-mourou-arthur-ashkin/571909/
MisguidedTechno-Utopianism
• Blind optimism about technology;
• Lack of caution about how new technologies will be used;
• Disregard for social convention for the sake of building new things;
• Efficient code is prioritized above human interactions;
• Worship of the cult of genius that camouflages a range of structural
discrimination;
• Techno-libertarianism/Counterculture for radical individuality
(Male bias + Genius myth);
• Inability to reconcile the demands of being individual with the
demands of participating in society.
Meredith Broussard, Artificial Unintelligence: How Computers Misunderstand the World (Cambridge,
Massachusetts: The MIT Press, 2018).
(c)The Ideology of ‘Techno-chauvinism’
• “We have a small, elite group of men who tend to overestimate their
mathematical abilities, who have systematically excluded women and
people of color in favor of machines for centuries, who tend to want
to make science fiction real, who have little regard for social
convention, who don’t believe that social norms or rules apply to
them, who have unused piles of government money sitting around,
and who have adopted the ideological rhetoric of far-right libertarian
anarcho-capitalists.”
Meredith Broussard, Artificial Unintelligence: How Computers Misunderstand the World (Cambridge,
Massachusetts: The MIT Press, 2018).
That technology will always make things
better for everyone is simply not true.
Critical investigation of technology
Gaining New Skills, Moving Up, Innovating…
a) What kind of mindset would move forward our ability to stay up-to-
date with emerging tech trends and to find ways to apply them
productively to libraries?
b) How do we cultivate such a mindset in organizations and profession
as well as individuals?
Setting the Right Organizational Norm and
Culture
• Cultivate curiosity
• Support experimentation
• Reward a try-out, not just success
• Encourage sharing & open communication
• Mind our own biases
Thank you!
• Bohyun Kim
• CTO/Associate Professor at the University of Rhode Island Libraries
• @bohyunkim - Twitter
• http://www.bohyunkim.net/blog/presentations - Talks/Presentations
• https://www.slideshare.net/bohyunkim/ - Slideshare

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