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Innovating Together: the UX of Discovery

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A keynote given at the IFLA 83rd World Library and Information Congress Joint Satellite Conference by RIS & IT Section, Warsaw, Poland. August 16-17, 2017. http://libapps.libraries.uc.edu/sites/ifla-riss-its-satelite/

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Innovating Together: the UX of Discovery

  1. 1. http://bohyunkim.net/blog @bohyunkim
  2. 2. I. II. IT III. Library
  3. 3. https://creators.vice.com/en_us/article/gyxe4m/refik-anadol-1-7-million-documents-library-of-babel
  4. 4. CISCO forecast: http://www.cisco.com/c/m/en_us/solutions/service-provider/vni-forecast-highlights.html
  5. 5. https://en.wikipedia.org/wiki/Zettabyte
  6. 6. CISCO forecast: http://www.cisco.com/c/m/en_us/solutions/service-provider/vni-forecast-highlights.html
  7. 7. http://www.brookings.edu/~/media/research/files/papers/2015/02/17-future-of-work-in-machine- age/work_in_machine_age_february_2015_final.pdf
  8. 8. Global scientific output doubles every nine years http://blogs.nature.com/news/2014/05/global-scientific-output-doubles-every-nine-years.html
  9. 9. https://creators.vice.com/en_us/article/gyxe4m/refik-anadol-1-7-million-documents-library-of-babel
  10. 10. • • • •
  11. 11. https://www.google.com/search/howsearchworks/crawling-indexing/
  12. 12. Article-level discovery in a single search box
  13. 13. • index discovery layer http://www.infotoday.com/cilmag/apr12/Hoeppner-Web-Scale-Discovery- Services.shtml
  14. 14. Page-level Discovery https://www.google.com/search/howsearchworks/crawling-indexing/ Physical, digital, local, web, free, licensed, textual, non-textual
  15. 15. • • • • • discovery access delivery
  16. 16. elsewhere Cody Hanson et al., “Discoverability Phase 1 Final Report,” (University of Minnesota Libraries, March 13, 2009), http://conservancy.umn.edu/handle/11299/48258.
  17. 17. • heart attack •
  18. 18. • • • • •
  19. 19. MeSHTerms: myocardial infarction
  20. 20. • • diabetes management icu
  21. 21. Keyword
  22. 22. ControlledVocab
  23. 23. https://bmcbioinformatics.biomedcentral.com/articles/10.1186/1471-2105-10-46
  24. 24. • https://www.nngroup.com/articles/definition-user-experience/ •
  25. 25. • • • delightful  Relevant Useful
  26. 26. • • • •
  27. 27. • • • • •
  28. 28. 1.You are not your user. 2.The user is not broken.
  29. 29. • • why
  30. 30. elsewhere
  31. 31. • • •
  32. 32. • • • •
  33. 33. • • • •
  34. 34. • •
  35. 35. • •
  36. 36. • • • •
  37. 37. • Creativity and UX-thinking • Analytical thinking and operational attention
  38. 38. Jimmy Ghaphery et al., “Building Bridges with Logs: Collaborative Conversations about Discovery across Library Departments,” TheCode4LibJournal, no. 32 (April 25, 2016), http://journal.code4lib.org/articles/11355.
  39. 39. Heller, Margaret and Ma, Hong. “Collaborative GrowthToward Discovery: Becoming Stronger through Change. Exploring Discovery,” 2016. Retrieved from Loyola eCommons, University Libraries: Faculty Publications and Other Works, http://ecommons.luc.edu/lib_facpubs/37/.
  40. 40. • better together •
  41. 41. Image from: http://mappingexperiences.com/
  42. 42. • • •
  43. 43. Library
  44. 44. https://bmcbioinformatics.biomedcentral.com/articles/10.1186/1471-2105-10-46
  45. 45.
  46. 46. Goal
  47. 47. libraries
  48. 48. • • critical information evaluation
  49. 49. https://creators.vice.com/en_us/article/gyxe4m/refik-anadol-1-7-million-documents-library-of-babel
  50. 50. • • •
  51. 51. Transformation from a resource explorer/mindless information consumer to a well-informed and critical information evaluator & creator
  52. 52. https://lib.mit.edu/search/bento?q=hantavirus
  53. 53. • • • • • • •
  54. 54. https://vimeo.com/218573298
  55. 55. more manageable, understandable, and evaluable
  56. 56. @bohyunkim [Twitter] http://bohyunkim.net/blog

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