Nonverbal communication (NVC) between people is communication through sending and receiving wordless clues. It includes the use of visual cues such as body language (kinesics), distance (proxemics) and physical environments/appearance, of voice (paralanguage) and of touch (haptics).

1. PRESENTATION ON NONVERBAL
COMMUNICATION
Bhashkar kumar
DKAC/033/2016-17

2. DEFINITION :-
 Behaviour and elements of speech aside from the words
themselves that transmit meaning.
 It includes pitch, speed, tone and volume of voice,
gesture and facial expressions, body posture, stance, and
proximity to the listener, eye movements and contact and
dress and appearance.

3.  It involves conscious and unconscious processes of
encoding and decoding.
 Transmission of messages by a medium other than
speech or writing.
 Communication between peoples through sending
and receiving wordless clues.

4. FACTS :-
 Nonverbal communication accounts for 80-90%
voice accounts for 20% and specific words only
about 10%.
 Nonverbal communication is also bounds to
culture.
 The ability to read body language is related to
emotional/social intelligence.

5. CATEGORIES :-
Kinesics :-
 It is simplistically called body language.
 The study of the way in which certain body movement
and gesture serve as a form of nonverbal communication.
 It deals with physical movement, sum time called
affective displays.
 It includes use of smiling, frowning, giggling and so on. It
differs by culture.

6. Occulesics :-
 It is closely related to kinesics.
 It is the study of eye movement, eye behaviour,
gaze, and eye related communication.
 Occulesics is a technical term for eye contact.

7. Proxemics :-
 It involves a social use of space in communication
situation.
 It varies depending on culture.
 Intimate space (0-18 inches).
 Personal space or informal distance (18 inches-4 feet).
 Social space or formal distance (4-12 feet).
 Public space or distance (>12 feet.)

8. Chronemics :-
 It is study of the role of time in communication.
 Formal time is measured in minutes, hours, day
and so on.
 It is measured in relative to seasons, social
customs, lunar, etc.

9. Vocalics :-
 It is also called paralanguage.
 It is study of the voice as a code of nonverbal
communication.
 More accurately referred to as the no phonetic
qualities of language.
 These includes accent, loudness, tempo, pitch, rate
of speech, nasality and tone, insofar as these convey
meaning.

10. USES OF NONVERBAL COMMUNICATION:-
 To create impressions beyond the verbal element of
communication.
 To repeat and reinforce what is said verbally.
 To manage and regulate the interaction among
participants in the communication exchange.
 To express emotion beyond the verbal element .

11.  To convey relational messages of affection,
power, dominance, respect, and so on.
 To promote honest communication by detecting
deception or conveying suspicion.
 To provide group or social leadership by sending
messages of power and persuasion.