Students of NBS-Kolkata,MBA 1st year batch of 2013-2015.
Communication is the very fabric part of a society.It
is a transformation of information which helps in
coordinating favourable responses between one
or more person.
In a nutshell communication is an act of
transmission of ideas,thoughts,beliefs,knowledge
A Non-verbal communication involves those
stimuli in communicating that are generated by
both the source i.e the speaker and the listener
depending on the enviornment and its potential
value of the message.
A MODEL OF
SOURCE TRANSMITTER RECEIVER DESTINATION
PHASES OF NON-VERBAL
TYPES OF NON-VERBAL
Postures & Body Languages
Eye to Eye Contact
and behavior can vary dramatically be
expressions are responsible for
a huge proportion of nonverbal
between cultures, the facial expressions
for happiness, sadness, anger and fear are
similar throughout the world. While some say that facial
expressions are identical, meaning attached
to them differs.
It is not just deaf and hard of hearing
children who use sign language. Another
large segment of sign language users is
hearing nonverbal children who are nonverbal
due to conditions such as down syndrome,
autism, speech disorders. For parents, sign
language provides a means of quick those
communication. Or it may be a tool for language
development prior to developing spoken language.
For children, it is a means of expressing themselves
so that they are less frustrated.
Postures & Body languages
Posture and movement can also
convey a great deal on information.
Research on body language has grown
significantly since the 1970's, but popular
media have focused on the over
interpretation of defensive postures,
arm-crossing, and leg-crossing.
People often refer to their need
for "personal space," which is also
an important type of nonverbal
communication. The amount of
distance we need and the amount of
space we perceive as belonging to us
is influenced by a number of factors
including social norms, situational
factors, personality characteristics
and level of familiarity.
Deliberate movements and
signals are an important way
to communicate meaning without
words. Common gestures include
waving, pointing, and using fingers
to indicate numeric amounts. Other
gestures are arbitrary and related to culture.
Eye to Eye Contact
Looking, staring and blinking can
also be important nonverbal behaviors.
When people encounter people or
that they like, the rate of blinking increases
and pupils dilate. Looking at another person
can indicate a range of emotions, including
hostility, interest and attraction.
3 New & Important Types Of
Emoticons in emails and texts are the newest addition to this
Posting photos deliberately on Facebook and other social
media to provoke a reaction,
Digital manipulation of images to cause a particular reaction
The Thumbs-Up Sign:
In USA it means good job,
In Germany it means no:1 & in japan it means no:5,
In Ghana its an insult,
In Iran it is vulgar.
The Ok signal made by forming a circle with thumb and fore finger
refers to money in some countries,while in other countries it is
extremely offensive reference to a private body part.
OTHER ASPECTS OF NON-
In the middle-east nodding the head down means agreement and
nodding up disagreement.
In Japan an up&down nod means that someone is listening
In the Middle-east it is rude to hand an object to another person with
your left hand
In USA burping after a meal is considered the height of uncouthness
Arabic signals also differ as given in the picture below
Last but not the least actions speaks louder than
voice thus creating a climate that facilitates
learning and retention demands good non-verbal