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MARKET SEGMENTATION OF DAIRY 
PRODUCT OF ENGRO AND NESTLE 
CONSUMER BEHAVIOR 
Bilal Munir 
20131-16320
Engro’s Market Segmentation 
Product Description: 
Olper's Milk is ultra-heat treated to carefully preserve its rich creamy 
thickness. The country's leading all-purpose standardized UHT processed 
milk, Olper's Milk is sheer indulgence in every sip and is backed by its high 
nutrition content and invigorating freshness that have become 
synonymous with the Olper's brand. 
Geographic 
•Region: Urban 
Demographics 
•Age : Family except children below 5 
•Gender: Both 
•Income Moderate and High 
Psychographics 
•Social Class: MM MU UL UM UU 
•Lifestyle: Strivers and Achievers 
Behavioral 
•Occasions: Special Occasions and Daily purpose 
•Benefits: Quality and Convenience 
•Loyalty Status: Strong
Nestle’s Market Segmentation 
Product Description 
Protecting pure milk with the utmost care and warmth, making sure it 
remains untouched at all stages ,we ensure that you get the best in every 
drop. We do all this and more because we know that when it comes to 
your loved ones, you need the trust of purity. 
Geographic 
•Region: Urban 
Demographics 
•Age : Family except children below 5 
•Gender: Both 
•Income: High 
Psychographics 
•Social Class: MM MU UL UM UU 
•Lifestyle: Strivers and Achievers 
Behavioral 
•Occasions: Special Occasions and Daily purpose 
•Benefits: Health , Quality and Convenience 
•Loyalty Status: Moderate cum strong
Engro’s Market Segmentation 
Product Description: 
The ideal low-fat, hi-calcium milk for adults who want to stay healthy, active 
and fit for life, Owell contains all the inherent nutrients of milk that can boost 
energy, without the extra calories that cause weight gain. 
Geographic 
•Region: Urban 
Demographics 
•Age : Adults 
•Gender: Female & Male 
•Income: High 
Psychographics 
•Social Class: MU UL UM UU 
•Lifestyle: Achievers 
Behavioral 
•Occasions: Special Occasions and Daily purpose 
•Benefits: Nutrient Value, Quality and Convenience 
•Loyalty Status: Strong
Nestle’s Market Segmentation 
Product Description: 
If you are all set for an active and healthy lifestyle, then you need to get the 
strength your bones need & the smartness you desire with NESTLÉ NESVITA 
Calcium Plus as it is high in Calcium and low in fat. With more Calcium than regular 
milk, NESTLÉ NESVITA Calcium Plus locks the Calcium in your bones making them 
strong and healthy. This is because it contains Calci-Lock, a unique combination of 
Calcium, Vitamin D and other essential vitamins and minerals. 
Geographic 
•Region: Urban 
Demographics 
•Age : Adults 
•Gender: Female 
•Income: Moderate and High 
Psychographics 
•Social Class: MU UL UM 
•Lifestyle: Strivers 
Behavioral 
•Occasions: Special Occasions and Daily purpose 
•Benefits: Nutrient Value,Quality and Convenience 
•Loyalty Status: Strong
Engro’s Market Segmentation 
Product Description: 
The cream of all creams, Olper's Cream is a rich, creamy delight that has 
initiated a new trend not just amongst baking enthusiasts and dessert 
makers, but also within conventional households, where it is generously 
splurged over everyday food items as the primary ingredient to enhance 
the culinary experience by transforming in into a scrumptious creamy 
sensation. Olper's cream continues to make meal-times, as well as 
breakfast and afternoon rituals a rich, creamy celebration day after day. 
Geographic 
•Region: Urban 
Demographics 
•Age : Children 3+ teen and Adults 
•Gender: Both 
•Income: Moderate& High 
Psychographics 
•Social Class: ML MM MU UL UM UU 
•Lifestyle: Achievers 
Behavioral 
•Occasions: Special Occasions 
•Benefits: Quality and Convenience 
•Loyalty Status: Moderate
Nestle’s Market Segmentation 
Product Description: 
MILKPAK CREAM is ideal for desserts, an assortment of toppings and 
to put a rich spin on whatever you fancy! 
Geographic 
•Region: Urban 
Demographics 
•Age : children 3+ teens adults 
•Gender: Both 
•Income: Lower ,Moderate 
Psychographics 
•Social Class: ML MM MU UL UM UU 
•Lifestyle: Strivers 
Behavioral 
•Occasions: Special Occasions and Daily purpose 
•Benefits: Quality and Convenience 
•Loyalty Status: Moderate
Engro’s Market Segmentation 
Product Description: 
Pakistan's No. 1 tea-whitening brand, Tarang is a specialized tea creamer that 
makes the perfect cup of tea guaranteed to transport tea-lovers into a state of 
sheer bliss any time of the day. With its distinctly fresh aroma, rich taste and 
strong focus on enhancing the tea-drinking experience for everyone, Tarang has 
evolved into our biggest and most profitable brand since its launch in 2007, after 
securing a firm place in the hearts of millions of tea-enthusiasts all across 
Pakistan. 
Geographic 
•Region: Rural Urban 
Demographics 
•Age : Adults 
•Gender: both 
•Income: Moderate 
Psychographics 
•Social Class: ML MM MU 
•Lifestyle: Tea Drinkers 
Behavioral 
•Benefits: Taste, Quality and Convenience 
•Loyalty Status: Loyal
Nestle’s Market Segmentation 
Product Description: 
The pioneer of tea creaming in Pakistan,EVERYDAY with its consistent 
great taste, aroma and texture gives a perfect cup of tea every time, 
making it the choice of modern homemakers who retain their 
individuality in everything they do and always stand out to make their 
mark. 
Geographic 
•Region: Urban 
Demographics 
•Age : children 3+ teens adults 
•Gender: Both 
•Income: Moderate 
Psychographics 
•Social Class: ML MM MU 
•Lifestyle: Strivers 
Behavioral 
•Occasions: Daily purpose 
•Benefits: Taste Quality and Convenience 
•Loyalty Status: Moderate
Engro’s Market Segmentation 
Product Description: 
Dairy Omung is our economical and wholesome UHT 
dairy liquid brand. Dairy Omung is sourced from pure 
milk and provides hygienic and nutritious dairy liquid, 
which helps in the development of growing children. 
With Dairy Omung, consumers can now enjoy the safety 
of UHT milk at a price that is within their budget. 
Geographic 
•Region: Urban 
Demographics 
•Age : children 5+ teens adults 
•Gender: Both 
•Income: Lower 
Psychographics 
•Social Class: LL LM LU ML 
•Lifestyle: Strivers 
Behavioral 
•Occasions: Daily purpose 
•Benefits: Nutrition Quality and Convenience 
•Loyalty Status: Moderate
Nestle’s Market Segmentation 
Product Description: 
NIDO believes that a mother’s love is unconditional and is always 
searching to give her child the very best in life. That is what she is all 
about, NURTURING. NIDO strives to provide a strong foundation for 
growth and development by giving your children the very best in health 
and nutrition. 
NIDO 1+ , NIDO 3+ , NIDO FORTIFIED, NIDO BUNYAD 
Geographic 
•Region: Urban 
Demographics 
•Age : children aged from 1-12 
•Gender: Both 
•Income: Moderate 
Psychographics 
•Social Class: ML MM MU 
•Lifestyle: Strivers 
Behavioral 
•Occasions: Daily purpose 
•Benefits: Nutrition , Quality and Convenience 
•Loyalty Status: Moderate
Engro’s Market Segmentation 
Product Description: 
Mabrook offers all the benefits of Fresh Milk i.e. consistent cream 
(balai) yield, value in usage (yogurt, butter, ghee, direct consumption, 
etc) and daily fresh supply of milk at Mabrook shops. Keeping the Loose 
milk consumer's preferences into view, the milk is sold through milk 
outlets and is dispensed hygienically to ensure that the best possible 
quality product reaches the consumer. A growing network of Mabrook 
Milk Shops has been setup in Karachi and is catering to the daily Fresh 
dairy needs of the consumers across the city 
Geographic 
•Region: Urban 
Demographics 
•Age : children 5+ teens adults 
•Gender: Both 
•Income: Moderate & High 
Psychographics 
•Social Class: ML MM MU UL UM UU 
Behavioral 
•Occasions: Daily purpose 
•Benefits: Taste Quality and Convenience

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Market Segmentation of Dairy Products by Engro and Nestle

  • 1. MARKET SEGMENTATION OF DAIRY PRODUCT OF ENGRO AND NESTLE CONSUMER BEHAVIOR Bilal Munir 20131-16320
  • 2. Engro’s Market Segmentation Product Description: Olper's Milk is ultra-heat treated to carefully preserve its rich creamy thickness. The country's leading all-purpose standardized UHT processed milk, Olper's Milk is sheer indulgence in every sip and is backed by its high nutrition content and invigorating freshness that have become synonymous with the Olper's brand. Geographic •Region: Urban Demographics •Age : Family except children below 5 •Gender: Both •Income Moderate and High Psychographics •Social Class: MM MU UL UM UU •Lifestyle: Strivers and Achievers Behavioral •Occasions: Special Occasions and Daily purpose •Benefits: Quality and Convenience •Loyalty Status: Strong
  • 3. Nestle’s Market Segmentation Product Description Protecting pure milk with the utmost care and warmth, making sure it remains untouched at all stages ,we ensure that you get the best in every drop. We do all this and more because we know that when it comes to your loved ones, you need the trust of purity. Geographic •Region: Urban Demographics •Age : Family except children below 5 •Gender: Both •Income: High Psychographics •Social Class: MM MU UL UM UU •Lifestyle: Strivers and Achievers Behavioral •Occasions: Special Occasions and Daily purpose •Benefits: Health , Quality and Convenience •Loyalty Status: Moderate cum strong
  • 4. Engro’s Market Segmentation Product Description: The ideal low-fat, hi-calcium milk for adults who want to stay healthy, active and fit for life, Owell contains all the inherent nutrients of milk that can boost energy, without the extra calories that cause weight gain. Geographic •Region: Urban Demographics •Age : Adults •Gender: Female & Male •Income: High Psychographics •Social Class: MU UL UM UU •Lifestyle: Achievers Behavioral •Occasions: Special Occasions and Daily purpose •Benefits: Nutrient Value, Quality and Convenience •Loyalty Status: Strong
  • 5. Nestle’s Market Segmentation Product Description: If you are all set for an active and healthy lifestyle, then you need to get the strength your bones need & the smartness you desire with NESTLÉ NESVITA Calcium Plus as it is high in Calcium and low in fat. With more Calcium than regular milk, NESTLÉ NESVITA Calcium Plus locks the Calcium in your bones making them strong and healthy. This is because it contains Calci-Lock, a unique combination of Calcium, Vitamin D and other essential vitamins and minerals. Geographic •Region: Urban Demographics •Age : Adults •Gender: Female •Income: Moderate and High Psychographics •Social Class: MU UL UM •Lifestyle: Strivers Behavioral •Occasions: Special Occasions and Daily purpose •Benefits: Nutrient Value,Quality and Convenience •Loyalty Status: Strong
  • 6. Engro’s Market Segmentation Product Description: The cream of all creams, Olper's Cream is a rich, creamy delight that has initiated a new trend not just amongst baking enthusiasts and dessert makers, but also within conventional households, where it is generously splurged over everyday food items as the primary ingredient to enhance the culinary experience by transforming in into a scrumptious creamy sensation. Olper's cream continues to make meal-times, as well as breakfast and afternoon rituals a rich, creamy celebration day after day. Geographic •Region: Urban Demographics •Age : Children 3+ teen and Adults •Gender: Both •Income: Moderate& High Psychographics •Social Class: ML MM MU UL UM UU •Lifestyle: Achievers Behavioral •Occasions: Special Occasions •Benefits: Quality and Convenience •Loyalty Status: Moderate
  • 7. Nestle’s Market Segmentation Product Description: MILKPAK CREAM is ideal for desserts, an assortment of toppings and to put a rich spin on whatever you fancy! Geographic •Region: Urban Demographics •Age : children 3+ teens adults •Gender: Both •Income: Lower ,Moderate Psychographics •Social Class: ML MM MU UL UM UU •Lifestyle: Strivers Behavioral •Occasions: Special Occasions and Daily purpose •Benefits: Quality and Convenience •Loyalty Status: Moderate
  • 8. Engro’s Market Segmentation Product Description: Pakistan's No. 1 tea-whitening brand, Tarang is a specialized tea creamer that makes the perfect cup of tea guaranteed to transport tea-lovers into a state of sheer bliss any time of the day. With its distinctly fresh aroma, rich taste and strong focus on enhancing the tea-drinking experience for everyone, Tarang has evolved into our biggest and most profitable brand since its launch in 2007, after securing a firm place in the hearts of millions of tea-enthusiasts all across Pakistan. Geographic •Region: Rural Urban Demographics •Age : Adults •Gender: both •Income: Moderate Psychographics •Social Class: ML MM MU •Lifestyle: Tea Drinkers Behavioral •Benefits: Taste, Quality and Convenience •Loyalty Status: Loyal
  • 9. Nestle’s Market Segmentation Product Description: The pioneer of tea creaming in Pakistan,EVERYDAY with its consistent great taste, aroma and texture gives a perfect cup of tea every time, making it the choice of modern homemakers who retain their individuality in everything they do and always stand out to make their mark. Geographic •Region: Urban Demographics •Age : children 3+ teens adults •Gender: Both •Income: Moderate Psychographics •Social Class: ML MM MU •Lifestyle: Strivers Behavioral •Occasions: Daily purpose •Benefits: Taste Quality and Convenience •Loyalty Status: Moderate
  • 10. Engro’s Market Segmentation Product Description: Dairy Omung is our economical and wholesome UHT dairy liquid brand. Dairy Omung is sourced from pure milk and provides hygienic and nutritious dairy liquid, which helps in the development of growing children. With Dairy Omung, consumers can now enjoy the safety of UHT milk at a price that is within their budget. Geographic •Region: Urban Demographics •Age : children 5+ teens adults •Gender: Both •Income: Lower Psychographics •Social Class: LL LM LU ML •Lifestyle: Strivers Behavioral •Occasions: Daily purpose •Benefits: Nutrition Quality and Convenience •Loyalty Status: Moderate
  • 11. Nestle’s Market Segmentation Product Description: NIDO believes that a mother’s love is unconditional and is always searching to give her child the very best in life. That is what she is all about, NURTURING. NIDO strives to provide a strong foundation for growth and development by giving your children the very best in health and nutrition. NIDO 1+ , NIDO 3+ , NIDO FORTIFIED, NIDO BUNYAD Geographic •Region: Urban Demographics •Age : children aged from 1-12 •Gender: Both •Income: Moderate Psychographics •Social Class: ML MM MU •Lifestyle: Strivers Behavioral •Occasions: Daily purpose •Benefits: Nutrition , Quality and Convenience •Loyalty Status: Moderate
  • 12. Engro’s Market Segmentation Product Description: Mabrook offers all the benefits of Fresh Milk i.e. consistent cream (balai) yield, value in usage (yogurt, butter, ghee, direct consumption, etc) and daily fresh supply of milk at Mabrook shops. Keeping the Loose milk consumer's preferences into view, the milk is sold through milk outlets and is dispensed hygienically to ensure that the best possible quality product reaches the consumer. A growing network of Mabrook Milk Shops has been setup in Karachi and is catering to the daily Fresh dairy needs of the consumers across the city Geographic •Region: Urban Demographics •Age : children 5+ teens adults •Gender: Both •Income: Moderate & High Psychographics •Social Class: ML MM MU UL UM UU Behavioral •Occasions: Daily purpose •Benefits: Taste Quality and Convenience