1. Avinash Dev
Housekeeping Supervisor
The Oberoi Hotel, New Delhi
India. Tel: (+91)9718316367
JOB OBJECTIVES
I possess experience in the hospitality industry. I have hand on experience in the opening
and up-keep of guest rooms, lobby and offices of the hotel. Seeking a position that fits
my skills and experience
PROFILE
 Male, single and 25 years of age.
 Housekeeping Supervisor : October 2012 till date
 Housekeeping assistant : october 2010 to July 2012
CAREER ACHIEVEMENTS
 Was awarded “Above Target” in the performance appraisal for the last 2 years
 Represented The Oberoi New Delhi in Mumbai at The Oberoi (Mumbai) and got
exposure for three months- 2014
PROFESSIONAL EXPERIENCE
Housekeeping Supervisor
The Oberoi, New Delhi
 Supervised team, scheduled work hours, resolved conflicts
 Inspection of work activities of cleaning personnel to ensure clean, orderly
attractive rooms
 Assigned team members their duties and inspected work for conformance to
prescribed standards of cleanliness
 Ensured the use of the cleaning materials supplied in the recommended manner
with efficiency and economy and identified saving were possible

2.  Assists in training new employees and continuation of learning for existing
employees.
 Ensures cleanliness of hotel, as reflectedby service scores and quality assurance
inspections.
 Complete brand required training and Property Management System training,
housekeeping portion, to properly understand room statuses and delegation of
room assignments for room attendants.
 Oversees lost and found and proper recording, storage, and communication to
various departments.
 Completes and ensures guest requests for cleaning times or specifications are met
in a timely manner.
 Attends necessary meetings, both departmentally and inter-departmentally, to
ensure proper communication is fosteredto ultimately benefit the operation and
service of the hotel.
 Review scheduling with Executive Housekeeper, based on demands of hotel, and
properly maintain levels of staffing therein. Maintains par levels of inventory of
cleaning supplies, linens, and brand required room materials and elements, to
ensure brand standards and consistency measures are met.
 Provides, fosters, and educates staff on a safe work environment, including proper
storage of chemicals and materials needed for daily room cleaning.
 Daily inspection of all rooms to ensure cleanliness and brand standards are
consistently being met and room attendants are completing tasks in a timely
fashion.
 Enforced the policies and procedures of the hotel, ensuring that employees
scheduled to report for duty are on time, In the correct uniform and groomed to the
highest standards
 Ensured continuous improvement and development of self in the role
 Helped the team in managing housekeeping operations
 Responded immediately to the complaints and requests from guests
 Ensured that all furniture and equipments are kept and maintained in good
working condition
EDUCATIONAL QUALIFICATION
 Bsc. In Hotel management From Institute Of Hotel Management
Jodhpur(NCHMCT) DELHI, India 2007-2010

3.  Advanced Diploma in Computer Application From NIIT - 2006
PERSONEL DETAILS
Name : Avinash Dev
Father Name : Dev Swaroop
Sex : Male
Date of Birth : 11 December, 1989
Nationality : Indian
Religion : Hindu
Language Known : Hindi, English
Interests :
Permanent Address : 1/4410 Ram Nagar Extn. Street no. -7
Mandoli Road, Shahdara
Delhi-110032
Mob. No. : (+91)9718316367
Avinash Dev