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2020 PLAN
The ROUNDTABLE 2015Imagine
PRINT PERFORMANCE 2014
Daily Circulation Volumes
Sunday Circulation Volumes
Advertising Revenue
Total Revenue
$200
MILLION
Digital
Revenue
In 2014
45
MILLION
Monthly
Unique
Visitors
>25%
Digital as
Percent of
Total Ad
Revenue
Good, but not good enough.
DIGITAL PERFORMANCE 2014
DEMOLISH & REBUILD
Miami Herald was once here.
STRUCTURE
TECHNOLOGY
CULTURE
SALES
PRODUCTS
STORYTELLING
WORKFLOWS
PRIMARY OBJECTIVES
Respect reader tempos
Improve storytelling
Modernize print product
Increase video presentation
Enhance responsive sites
Redo apps
Increase revenue
Reduce legacy costs
TEAM HOW.
Customers.
Rapid Innovation.
Customer-centered.
Empathy.
Prototype.
PRINT & DIGITAL DESIGN
NAVIGATION
STORYTELLING TECHNIQUES
READERSHIP “TEMPO” THEMES
• CEO & SENIOR TEAM DRIVEN
• CROSS-FUNCTIONAL TEAMS
• CROSS-PROPERTY OWNERSHIP
• SIGNIFICANT INVESTMENT
Customers.
READER ADVERTISER
① CONTINUOUS INVOLVEMENT
② PARTICIPATION IN HUNDREDS
③ KEY ROLES IN PROTOTYPES
THE LAUNCH PLAN.
California (May)
Carolinas (July)
Midwest/Florida (September)
Northwest/Kentucky (Oct./Nov.)
Remaining Markets (Q1-2016)
THE MESSAGE.
THE PRODUCTS.
PRIMARY OBJECTIVES
Respect reader tempos
Improve storytelling
Modernize print product
Increase video presentation
Enhance responsive sites
Redo apps
Increase revenue
Reduce legacy costs
When the new format hit my door, I, like many others,
threw up my hands in despair--ahahah!
But now I'm a "recant." The newspaper business
everywhere is in dire trouble. What you did was to save it
in our not so small part of the world. The yokels--uh,
locals--should be happy as a blood-choked mosquito. I,
for one, was not aware of the diversity of life here in
Charlotte until you began playing it up. Wow!
Not every paper could pull this off, but the Observer can
because (1) you have such good writers, (2) and
photographers. I feel as if I'm reading an on-going novel-
-illustrated. Tell me more, show me more!
As a writer, I thank you for the book page and the photo
of my dear friend, and fellow poet, Dannye Powell, in the
upper left-hand corner.
You have a winner there.
Onward and upward,
Julie Suk
READER FEEDBACK

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ROUNDTABLE 2015: Chris Hendricks, Fraser Van Asch

  • 2. PRINT PERFORMANCE 2014 Daily Circulation Volumes Sunday Circulation Volumes Advertising Revenue Total Revenue
  • 3. $200 MILLION Digital Revenue In 2014 45 MILLION Monthly Unique Visitors >25% Digital as Percent of Total Ad Revenue Good, but not good enough. DIGITAL PERFORMANCE 2014
  • 4. DEMOLISH & REBUILD Miami Herald was once here. STRUCTURE TECHNOLOGY CULTURE SALES PRODUCTS STORYTELLING WORKFLOWS
  • 5. PRIMARY OBJECTIVES Respect reader tempos Improve storytelling Modernize print product Increase video presentation Enhance responsive sites Redo apps Increase revenue Reduce legacy costs
  • 8. PRINT & DIGITAL DESIGN NAVIGATION STORYTELLING TECHNIQUES READERSHIP “TEMPO” THEMES
  • 9. • CEO & SENIOR TEAM DRIVEN • CROSS-FUNCTIONAL TEAMS • CROSS-PROPERTY OWNERSHIP • SIGNIFICANT INVESTMENT
  • 10. Customers. READER ADVERTISER ① CONTINUOUS INVOLVEMENT ② PARTICIPATION IN HUNDREDS ③ KEY ROLES IN PROTOTYPES
  • 11. THE LAUNCH PLAN. California (May) Carolinas (July) Midwest/Florida (September) Northwest/Kentucky (Oct./Nov.) Remaining Markets (Q1-2016)
  • 13.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. PRIMARY OBJECTIVES Respect reader tempos Improve storytelling Modernize print product Increase video presentation Enhance responsive sites Redo apps Increase revenue Reduce legacy costs
  • 21. When the new format hit my door, I, like many others, threw up my hands in despair--ahahah! But now I'm a "recant." The newspaper business everywhere is in dire trouble. What you did was to save it in our not so small part of the world. The yokels--uh, locals--should be happy as a blood-choked mosquito. I, for one, was not aware of the diversity of life here in Charlotte until you began playing it up. Wow! Not every paper could pull this off, but the Observer can because (1) you have such good writers, (2) and photographers. I feel as if I'm reading an on-going novel- -illustrated. Tell me more, show me more! As a writer, I thank you for the book page and the photo of my dear friend, and fellow poet, Dannye Powell, in the upper left-hand corner. You have a winner there. Onward and upward, Julie Suk READER FEEDBACK