Keynote speech (Alison Terry, NAO)

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Association for Project Management

Assurance of agile projects conference, 27th November 2013

Business Technology

Keynote speech

Alison Terry
Association for Project Management Special Interest Group event, 27 November 2013

Industries set to “go digital”…

Industries

Leading indicators

•
•
•
•
•
•
•

Aerospace and defence
Automotive
Chemicals
Electric, power and gas
Infrastructure
Oil and gas
Pulp and paper/ forest
products
• Semi-co0nductors

•
•
•
•
•
•
•
•
•
•

Retail banking
Insurance
Consumer goods
Retail
Telecoms
Technology
Pharmaceuticals
Healthcare
Logistics
Public sector

•
•
•
•

Online retailers
IT and start-up
Online media
Travel

• Rapid growth of digital channel availability and
adoption by customers
• Price transparency and margin compression
• Emergence of virtual operators
• Production decoupled from distribution

Source: Digital Enterprise CIO Overview, McKinsey

Organisations are successful because they
cope with the need to operate at speed…

Connectivity with
Connectivity with
customers, suppliers
customers, suppliers
and other stakeholders
and other stakeholders

Decision-making based
Decision-making based
on big data and
on big data and
advanced analytics
advanced analytics

Automation of manual
Automation of manual
activity, replacing
activity, replacing
labour with technology
labour with technology

Innovation of products,
Innovation of products,
business models and
business models and
operating models
operating models

On-demand
processing

Real-time

Self-service

Agile

Challenges
• Explaining the benefits and busting the myths
• Creating flatter and more fluid organisational structures
• Incorporating new behaviours into organisational culture
• Ensuring assurance processes add value

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