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Digital Transformation &
Open Innovation
Trust Framework Initiative
Michele Nati
Privacy and Trust Technical Leader
Person...
A national centre to rapidly
advance the UK’s best
digital ideas
Completely
neutral
Not for profit,
private limited
compan...
Some of our partners and supporters
We are NOT a funder, incubator
or accelerator!
Our aim is to work with these
organisations, not duplicate
To unlock propri...
Our focus is on the Data Value Chain
How We Do This?
Data from
Internet of
Things devices
Personal Data
Data with
ownership
rights
Closed
Organisational
Data
Where does “our” ...
Pit Stops
Hands-on help with specific issues around growth and
scaling from our network of high-calibre experts
Intense ex...
The commercial benefits of a personal data
sharing eco-system
•  Personal data flows are the nervous system of any consume...
The opportunity is horizontal…
Vertical = Limited use cases e.g fraud
Horizontal = Many use cases
For example:
• Mobile ph...
What individuals think about personal data?
•  Consent
•  65% are insure if data is shared without their consent
•  Respon...
How much consumers trust organisations?
•  Most trusted
•  44% of consumers trust the public sector most with their person...
Benefits of personal data sharing
•  Greedy Companies
•  79% think organisations use data only for their monetary gain
•  ...
How is Digital
Transformation
possible then?
Trust Framework
Initiative
14
Breaking down the barriers
Building Trust:
Removing Friction: Need to solve three sources of friction:
Technical: How to d...
Data Sharing & Trust Frameworks
Scheme
Operator
Customer’s
digital agent
The reliant
party
The Attribute
provider
The Sche...
Use case pilots
Value with Policy
•  Validated attributes in personal store
•  Automate DWP benefit calculation
•  Benefit...
Proposed plan
overview
Evolution to “Operational Scheme” & “Lab”
Scheme
Authority
Data Lab
Trust
Framework
Initiative
•  Tests TFI
•  4 core use
...
Steps to achieve this
Data Lab
Scheme
Authority
Trust
Framework
Initiative
1. Establish Scheme
Authority, with a
board rep...
Scheme Authority
 
Operational Management team
Founding members
who protect articles
Statement
of
community
& interest
CIC...
Scheme Operator emergence
Big tent for
relevant
tech
suppliers
Consortia 1
Consortia 2
2-3 use cases
2-3 use cases
Facilit...
The road to “operational” Scheme Operator
Phase 2 Phase 3
Consortium
1
Consortium
2
Consortium
1
Consortium
3
Consortium
2...
Creating a user centric “Data Sharing Lab”
•  The above “tech trials” process is an example of
open innovation.
•  We want...
The Scheme Authority will work with the Catapult to start the Lab
with with a number of founding partners
The Catapult bri...
Systemic link between requirement, innovation and
operation, for rapid scaling
Corporates and investors
Stakeholder
define...
The Lab
Government Corporates
Board of Founding partners
Members and Innovators
Scheme Authority
Project outcome
•  Iterat...
Lab method of operation
Phase 1 Phase 2 Phase 3
Pitstop
30+ selected
innovators
2 days
Development
3-5 selected
innovators...
Personal Data and
Trust Network
PDTN: The Community
PDTN
SMEs
CorporatesUniversities
PDTN: The Structure
•  Over 500 members so far
•  9 core groups
•  Oxford Area
•  Health and Social Care
•  Design
•  Lega...
Want to know more?
http://www.digitalcatapultcentre.org.uk/open-calls/trust-
framework/
http://www.pdtn.org
Thank you
Digital Catapult Centre
101 Euston Road
London
NW1 2RA
Twitter: @DigiCatapult
Email: michele.nati@cde.catapult.o...
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UNICOM Conference on Digital Transformation - The Trust Framework Initiative at Digital Catapult

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Michele Nati presentation at http://conferences.unicom.co.uk/digital-transformation-business-evolution/

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UNICOM Conference on Digital Transformation - The Trust Framework Initiative at Digital Catapult

  1. 1. Digital Transformation & Open Innovation Trust Framework Initiative Michele Nati Privacy and Trust Technical Leader Personal Data and Trust Programme London, 22 October, Digital Transformation Conference
  2. 2. A national centre to rapidly advance the UK’s best digital ideas Completely neutral Not for profit, private limited company Who are we?
  3. 3. Some of our partners and supporters
  4. 4. We are NOT a funder, incubator or accelerator! Our aim is to work with these organisations, not duplicate To unlock proprietary data in faster, better and more trusted ways Digital Catapult Mission
  5. 5. Our focus is on the Data Value Chain How We Do This?
  6. 6. Data from Internet of Things devices Personal Data Data with ownership rights Closed Organisational Data Where does “our” data come from?
  7. 7. Pit Stops Hands-on help with specific issues around growth and scaling from our network of high-calibre experts Intense experience over two days 10-30 growing companies, deep technical experts, academics and students, larger corporates Co-creation workshops Bring together relevant stakeholders to identify problems, better scope them, design solutions
  8. 8. The commercial benefits of a personal data sharing eco-system •  Personal data flows are the nervous system of any consumer facing business, they trigger the muscles to move when acquisition, cross-sell or churn events are identified. •  As data becomes more abundant, this will be ever more critical to how “core businesses” compete in the future •  Being timely and relevant reduces waste and cost, “50% of my marketing budget is wasted….” etc •  Above all, it enables a better customer experience because organisations can be more responsive to their customers needs
  9. 9. The opportunity is horizontal… Vertical = Limited use cases e.g fraud Horizontal = Many use cases For example: • Mobile phone data to alert social care if patient is unexpectedly idle • Shopping data maybe used to inform healthcare advice • Bank data to inform targeting of retail offers e.g “bought broadband 12 months ago…so”
  10. 10. What individuals think about personal data? •  Consent •  65% are insure if data is shared without their consent •  Responsibility •  30% felt it was their own responsibility to understand personal data issues •  31% see organizations that hold data as responsible for its protection •  Protection •  29% felt they had responsibility to protect their own information •  Understanding •  38% don’t know what ‘personal data’ means, but 96% claim to * http://tinyurl.com/q2n6e2w
  11. 11. How much consumers trust organisations? •  Most trusted •  44% of consumers trust the public sector most with their personal data •  Lack of clarity •  30% feel the retail sector is not clear on how use their personal data •  Least trusted •  2% choose telecoms as the most trusted sector •  Nervous sharing •  60% feel uncomfortable sharing personal data •  Loosing control •  76% primary concern: no control over how its shared or who with * http://tinyurl.com/q2n6e2w
  12. 12. Benefits of personal data sharing •  Greedy Companies •  79% think organisations use data only for their monetary gain •  Overall financial benefit •  £15bn untapped wealth for UK consumers •  The incentive to share •  30% of consumers believe “to improve services and benefit” is the most important incentive for sharing personal data •  How to incentivise •  43% said the main incentive for sharing personal data is if it was going to be used to improve society * http://tinyurl.com/q2n6e2w
  13. 13. How is Digital Transformation possible then?
  14. 14. Trust Framework Initiative 14
  15. 15. Breaking down the barriers Building Trust: Removing Friction: Need to solve three sources of friction: Technical: How to define and physically transfer the data Legal: How to establish the users identity and assert permission within each siloed system Commercial: How to agree the price of access/transfer Need to empower the customer: Ethics: Recognise & respect the consumer’s wishes Control: Give tools/dashboards to enable real control Compliance: Verify orgs are sticking to the rules Communication: Kitemark for those in the ethical sharing club
  16. 16. Data Sharing & Trust Frameworks Scheme Operator Customer’s digital agent The reliant party The Attribute provider The Scheme (rules) Auditors
  17. 17. Use case pilots Value with Policy •  Validated attributes in personal store •  Automate DWP benefit calculation •  Benefit issued as GovCoin •  Expenditure aligned to policy Anonymous marketing •  Enable the individual to create anonymous persona •  Use persona to target more relevant services to individual Health and social care •  Inefficient due to lack of co- ordination between agencies •  Additional complexity of personal care budgets •  All agencies give data to patient •  Patient controls sharing Portable KYC •  Portable digital ID (Verify/bank KYC) •  To be used at any bank for opening and transferring accounts •  Future applicability to other sectors, taking out mobile phone contract etc
  18. 18. Proposed plan overview
  19. 19. Evolution to “Operational Scheme” & “Lab” Scheme Authority Data Lab Trust Framework Initiative •  Tests TFI •  4 core use cases •  Sharing pilot infrastructure and technologies •  Consumer permission based sharing •  Operational system •  With oversight body •  Innovations •  Block chain and other tech •  Catapult, ATI, Corps and HMG
  20. 20. Steps to achieve this Data Lab Scheme Authority Trust Framework Initiative 1. Establish Scheme Authority, with a board representing the member constituencies 4. Use the tech trial learnings to help define the TF 2. Split the use cases between a small number of consortia 3. Run tech trials 5. Spin out consortia as Scheme Operators
  21. 21. Scheme Authority   Operational Management team Founding members who protect articles Statement of community & interest CIC Board Community Interest Company as Scheme Authority•  It’s job is to evolve the digital rules and appoint auditors •  Needs to represent its members •  Key constituencies: •  Consumers •  Private sector •  Public sector •  Not for profits •  Establish as Not-for-profit •  Will establish entity as CIC by guarantee
  22. 22. Scheme Operator emergence Big tent for relevant tech suppliers Consortia 1 Consortia 2 2-3 use cases 2-3 use cases Facilitate them to form 2 consortia, each able to deliver the Scheme Operator functionality Convene tech companies who each have part of the Scheme Operator functionality Each consortia to trial a number of use cases Successful consortia become licensed by the Scheme Authority
  23. 23. The road to “operational” Scheme Operator Phase 2 Phase 3 Consortium 1 Consortium 2 Consortium 1 Consortium 3 Consortium 2 TFI - Operational Phase1 Use case 1 Use case 2 Use case n Consortia implement the assigned use cases (defining APIs and standards) Consortia test interoperability, aligning APIs and standards Scheme authority set up, lessons learned, standards and APIs defined
  24. 24. Creating a user centric “Data Sharing Lab” •  The above “tech trials” process is an example of open innovation. •  We want to promote ongoing innovation in this Ecosystem: •  The consortia formation and use cases are an exemplars •  We will execute the use cases through a repeatable “open innovation Lab structure” •  The Lab will remain post trials and serve as the Scheme Authorities innovation capability, acting as a open hub connecting “innovators with problems owners”.
  25. 25. The Scheme Authority will work with the Catapult to start the Lab with with a number of founding partners The Catapult brings…… •  It’s a neutral entity, not-for-profit, spans private and public sectors •  Unique network of thousands of UK SME and academic innovators (inc PDTN) •  Unique partnership with Alan Turing institute for data (& block chain) research •  Unique national centre and network of local centers •  Home of IoTUK, huge cross-over with personal/closed data sharing •  Convenes a x-Gov data sharing round table •  Strong links to the TISA and OBWG projects •  Is an member of and are developing an engagement model with the OIX The Catapult was founded by the HMG to promote innovation with closed data to facilitate growth in the UK digital economy
  26. 26. Systemic link between requirement, innovation and operation, for rapid scaling Corporates and investors Stakeholder defined roadmap for innovation required by corporates, HMG & Consumers Technologies and platforms SME innovators academics Regulators, Government LAB Investment & integration with live operational “Trust Framework” for rapid scaling
  27. 27. The Lab Government Corporates Board of Founding partners Members and Innovators Scheme Authority Project outcome •  Iterate •  Integrate •  Finance to scale Data LAB Org Distributed ledger Digital Catapult / Partners SME’s Capabilities Centralised and distributed data Data exchange and trading Verified attributes and identity KYC Health& Social Anonymous Marketing Policywith Value Others… UseCase Projectsalignedto crosssectorroadmap ToLiveOperatingEnvironment In funnel
  28. 28. Lab method of operation Phase 1 Phase 2 Phase 3 Pitstop 30+ selected innovators 2 days Development 3-5 selected innovators 1-3 months Trials The Lab selection innovators from its network in response to a client request. Holds 2 day innovation event with them & client Key innovators are selected to work with client and Lab to develop solution & Helps innovators product development The Lab organises trials of the solution & Helps innovators to define business model and GTM approach
  29. 29. Personal Data and Trust Network
  30. 30. PDTN: The Community PDTN SMEs CorporatesUniversities
  31. 31. PDTN: The Structure •  Over 500 members so far •  9 core groups •  Oxford Area •  Health and Social Care •  Design •  Legal and Regulation •  Social Innovation •  Digital ID •  Corporate Transformation •  PIM •  Economics •  We raise questions, trigger discussions, organize round-table, make impact, transfer knowledge
  32. 32. Want to know more? http://www.digitalcatapultcentre.org.uk/open-calls/trust- framework/ http://www.pdtn.org
  33. 33. Thank you Digital Catapult Centre 101 Euston Road London NW1 2RA Twitter: @DigiCatapult Email: michele.nati@cde.catapult.org.uk www.digitalcatapultcentre.org.uk

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