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A TO Z OF MARKETING
ASAD ASHFAQ
A – ALIGN
Align your marketing
strategy with corporate or
organizational strategy
B – BUYER BEHAVIOR
Buyer behavior at
individual as well as
collective level should be
considered seriously
C - COMMUNICATE
Communicate your
marketing objectives
externally as well as
internally
D - DIFFERENTIATE
Differentiate your
products and service to
win and maintain
competitive advantage
E – ENVIRONMENTAL SCANNING
Environmental scanning
should be undertaken to
identify your opportunities
and challenges
F - FOCUS
Focus on monitoring,
measuring and
adjusting your
marketing objectives
G – GLOBALIZE
Globalize, if
necessary, but keep
local needs in
perspective
H – HAVE THE COURAGE
Have the courage of
your convictions
I - INFORMATION
Information on your
competitors and
customers should be
converted into
organizational knowledge
J - JUGGLE
Juggle with various
marketing mix
components to
consolidate your
segmentation strategy
K - KNOWLEDGE
Knowledge of your
customers and competitors,
if used effectively, gives you
a competitive edge
L - LISTEN
Listen to your customer and
partners
M - MEASURE
Measure your performance,
manage your marketing
activities and motivate your
staff
N – NON FINANCIAL
Non – Financial measures are
just as important as financial
measures
O - OPERATIONAL
Operational marketing
planning should be part of
your strategic planning
P - PEOPLE
People (staff and customers),
processes and products
should be monitored
continuously to maintain
your marketing performance
Q - QUALITY
Quality should be the
primary consideration
affecting all aspects of your
business
– Perceived quality
– Defined quality
R - RELATIONSHIP
Relationship marketing
should be actively
encouraged
S – SERVICE
Service excellence should be
the core message of your
organization
T - TRANSFORM
Transform your organization
into a market-driven one
U - UNDERSTAND
Understand the true nature
of marketing
V – VALUE CHAIN
Value chain should help you
create value for your
customers
W - WINNING
Winning competitive
advantage is not enough;
you have to sustain it
Y – YOUR CONVICTION
Your conviction,
commitment and
communication in relation to
marketing will bring you
success
Z – ZEAL & ZEST
Zeal & Zest of your
staff should be
nurtured to create
marketing mindset

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a to z of marketing