Billicent Dantes Pangan Resume - Over 15 Years Sales Experience
1. Billicent Dantes Pangan
B5 L5 Rosal st., Hansuyin Village, Talon4, Las Pinas City PH 1747
+63 9194653321 billicentpangan@gmail.com/billicent.pangan@ferotexphilippines.com
EMPLOYMENT HIGHLIGHTS
Ginebra San Miguel, Inc.(a subsidiary of San Miguel Corporation) 2006 – 2015
District Sales Supervisor
• Business Development functions and Ensuring Full implementation of Total Area
Assignment Management
Coordinates and communicates all company sales directions, finance
and logistical directions for their proper implementation
Provides sound recommendations on business, finance and market
trends and other operational aspects for his dealers/distributors in the
district, thru monitoring and analyzing P&L ensuring viability and
continuity
Formulates and oversees the implementation of sales and marketing
plans and programs towards the achievement of: market share & sales
volume
Develops new markets for each brand by conceptualizing and
implementing Market Development Activities in the district
Identifies opportunities and utilizes competitors and business
information in order to expand market and consumer base
Building and maintaining goodwill with all trade channels and ensuring
rapport with the community where we operate so as to ensure
customer satisfaction and acquire customer loyalty
• Ensuring Penetration and Availability of appropriate Brand Portfolio
2. Ensures that all dealer sales personnel are well aware of the prevailing
Trade Product Standards (TPS) set forth by the company throughout all
retail and wholesale outlets
Ensures that the appropriate brand portfolio is available in all outlets
thereby achieving sales volume, penetration,& availability targets for all
accounts covered by sales and distribution team
• Managing all Dealer Sales Personnel in the District
Recommends in the selection and hiring people for the dealer and
distributor sales organization
Ensures proper training and development of all sales and admin
personnel
Oversees the personnel’s adherence to the company’s guidelines on
their duties and responsibilities and implements corrective measures if
necessary
Influence the dealer/distributor to implement appropriate HR systems
and programs, so as to ensure the welfare of all personnel and
upholding GSMI-SMC code of conduct
• Maximizing Distribution Efficiency
Monitors & evaluates retail sales and wholesale sales productivity in
terms of sales volume vs target, directly served outlets vs total selling
universe, plans and implements programs to optimize distribution
efficiency
• Overseeing Conducts of Merchandising and Promotions
Initiates effort to maintain enough inventory of all merchandising and
promotional materials in the area
Coordinates with the Head Office for the conceptualization and
implementation of appropriate promotional activities and events in the
district so as to optimize volumes
Leads his sales personnel in the proper implementation and distribution
of all merchandising and existing promotions in the area
Manages and implements all events and promotional activities that
leads to brand awareness and sales growth
3. • Managing Information and Strategical/Tactical Planning
Ensures the availability and updates of pertinent area operation
information such as: list of directly served retail and wholesale outlets,
per route itinerary, district maps, historical volumes, historical market
share readings, etc.
Reviews and analyzes information for strategical/tactical planning and
decision making purposes
Sets and reviews specific objectives for his area as benchmark
Leads in the preparation of annual strategic/tactical sales and marketing
plans and forecast of the area to provide inputs in the decision making
of the dealer/distributor on strategies to further increase revenue and
profits
• Managing Dealer/Distributor Inventory
Implementation of proper inventory management through overseeing
dealer delivery coordination with the physical distribution/logistics
department to ensure the maintenance of the required inventory and
days level in the area warehouses
American International Group (AIG) 2005
Sales Associate
• Key personnel in targeting qualified applicants and candidates to utilize the company’s
products and services
• Assisted customers and clients to the full benefits of the acquired products and services
of the company and ensured customer satisfaction and customer loyalty.
4. McDonald’s (Philippines) 1997 – 2000
Service Crew
• Greeting customers while offering superb customer service, keen attention to their
needs, taking, assembling and presenting food orders, requesting and receiving
payment, operating the cash register effectively and efficiently
• Cleaning in accordance to the company’s sanitary standards including but not limited to:
sweeping and mopping floors, cleaning walls, tables, counters, kitchen and service
equipment. Cleaning the customer service area, removing trash, cleaning restrooms and
checking the parking lot.
• Assisting new crew members in learning their new job skills
• Cooking and preparing food for sale, ensuring quality and freshness at all times
• Deliveries; off-loading trucks, storage and movement of raw product to the work area
• Checking stock of products and ensuring proper stock levels and rotation. Checking
equipment to ensure that it is in proper working order, letting the management team
know if there might be a problem
• Backing up other crew members in their jobs, assist in any area to ensure that the food
is being prepared, packaged and delivered to customer in a timely manner
EDUCATION
De La Salle University – College of Saint Benilde
Bachelor of Science in Business Administration Major in Business Management, 1999-2005
University of the Philippines