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CONTROLLING 
Controlling is the process of ensuring 
that actual activities conform to 
planned activities….. 
In fact control is more pervasive than 
planning….
DEFINITION… 
“Control is the measurement 
and correction of performance of activities of 
subordinates in order to make sure that 
enterprise objectives and plans are being 
accomplished”. 
Koontz and O’Donnel
CHARACTERISTICS OF CONTROLLING 
 Pervasive function. 
 Review of past activities. 
 Forward looking. 
 Action oriented. 
 Dynamic process.
STEPS IN CONTROL PROCESS 
Establishment of standards 
Measurement of performance. 
Comparison of actual with standards 
Taking a corrective action
IMPORTANCE OF CONTROL 
 It makes planning meaningful. 
 Correction of deviation. 
 Decision making. 
 Better planning. 
 Co-ordination. 
 Decentralisation of authority. 
 Control facilitates effective supervision.

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Controlling

  • 1. CONTROLLING Controlling is the process of ensuring that actual activities conform to planned activities….. In fact control is more pervasive than planning….
  • 2. DEFINITION… “Control is the measurement and correction of performance of activities of subordinates in order to make sure that enterprise objectives and plans are being accomplished”. Koontz and O’Donnel
  • 3. CHARACTERISTICS OF CONTROLLING  Pervasive function.  Review of past activities.  Forward looking.  Action oriented.  Dynamic process.
  • 4. STEPS IN CONTROL PROCESS Establishment of standards Measurement of performance. Comparison of actual with standards Taking a corrective action
  • 5. IMPORTANCE OF CONTROL  It makes planning meaningful.  Correction of deviation.  Decision making.  Better planning.  Co-ordination.  Decentralisation of authority.  Control facilitates effective supervision.