1. CONTROLLING
Controlling is the process of ensuring
that actual activities conform to
planned activities…..
In fact control is more pervasive than
planning….
2. DEFINITION…
“Control is the measurement
and correction of performance of activities of
subordinates in order to make sure that
enterprise objectives and plans are being
accomplished”.
Koontz and O’Donnel
3. CHARACTERISTICS OF CONTROLLING
Pervasive function.
Review of past activities.
Forward looking.
Action oriented.
Dynamic process.
4. STEPS IN CONTROL PROCESS
Establishment of standards
Measurement of performance.
Comparison of actual with standards
Taking a corrective action
5. IMPORTANCE OF CONTROL
It makes planning meaningful.
Correction of deviation.
Decision making.
Better planning.
Co-ordination.
Decentralisation of authority.
Control facilitates effective supervision.