4. “Controlling is the measuring and correcting of activities of
subordinates to ensure that events conform to plans”
By- Harold Koontz Cyril O'Donnell
Knowing exactly wat’s actually happening in comparison to
predetermined standard’s or objective & then taking corrective
action IF REQUIRED
Planning without controlling is useless & controlling without
planning is in-effective
5. Setting standards
Measurement of actual
performance
Comparison of actual with
standard performance
Taking corrective action
Follow up