1. WendyHoward
11650 AuburnSt.
Detroit,MI 48228
howardwndy@aol.com - (313)912-2349
QualifiedSalesExecutivewithover20years infast-pacedcustomerservice andcall centerenvironment
experience.Effectivelypersonable andprofessionallyable to communicate.
Work Experience
InboundCustomer SalesExecutive
Comcast Cable
-
Plymouth,MI
November2008 to September2014
Answeredanaverage numberof callsperday.Addressingcustomerinquiries,solvingproblemsand
providingnewproductinformation. Idescribedfeaturesandbenefitsof productstothe customers.
Made recommendationstoclose prospective sales.Successfullyacquiredanaverage of 300 new
customersalespermonth,generatinga$16,000 growthin revenue
ConsumerBanker
National CityBank
-
WestBloomfieldTownship,MI
February2001 to October2008
Assistcustomerswiththeirfinancial needssuchasbalancingcheckbooks,openingbankaccounts,CD's
and linesof credit.Providedexcellentinterpersonal skillsinaprofessionalmanner
Education
Wayne CountyCommunityCollege –1991-
SKILLS

2. Exceptional andeffectivecommunicationskills
Strategicsale knowledge skills
Energeticandenthusiasticworkethics
Consistenttoprovidingoutstandingcustomerservice skills