1. Tamara Alvey
Hillsboro, MO 63050
gr8ful2beme@yahoo.com - (314) 420-5846
Resourceful leader with more than 14 years of experience in loan processing and claims management within
high-
profile corporations. Skilled in collaborating with all members of the organization to achieve business and
financial
objectives. Instrumental in streamlining and improving processes, enhancing productivity and implementing
technology solutions. Proven track record of strong customer service abilities. Technical proficiency in MS
Office.
WORK EXPERIENCE
Sales Associate/Cashier
Macy's - Des Peres, MO - August 2016 to Present
Greet customers and determine their needs and wants. Recommend merchandise based on individual needs.
Completing transactions on the cash register.
Cashier
SIX FLAGS ST. LOUIS - Eureka, MO - March 2015 to August 2016
Greet guests entering park. Responsible for collecting money for parking and scanning season passes. Ability
to accurately handle cash and credit card transactions.
Computer skills necessary. Provide superior customer service.
Cashier
ST. LOUIS ZOO - St. Louis, MO - March 2016 to June 2016
Greet guests entering the Zoo. Responsible for collecting money for parking and scanning membership passes
for parking. Ability to accurately handle cash and credit card transactions.
Computer skills necessary. Provide superior customer service.
Center Manager
Festus, MO - August 2014 to November 2014
Oversee the administration and efficient daily operations of the center, including lending, collections by offering
payday loans, check cashing and money order transactions.
Computer skills necessary. provide superior customer service.
Oversee the administration and efficient daily operation of the center.
Mortgage Loan Processor
PULASKI BANK - St. Louis, MO - September 2011 to February 2012
Streamlined loan processes and introduced improvements that enhanced productivity and customer
satisfaction.
Managed all aspects of planning, tracking and analysis of loan closing, proposals and client documentation.
Order title, appraisals, homeowners insurance, communicate weekly with client and coordinate closing dates.
Computer skills necessary. provide superior customer service.
Mortgage Insurance Claims Processor
CITIMORTGAGE, INC - O'Fallon, MO - July 2008 to September 2011

2. Prepare completed and accurate files for timely submission to insurance companies in accordance with
established
company wide standards and evaluations.
Document insurance database and mainframes with the proper tracking and file submission information.
Loan Specialist
CITIMORTGAGE, INC - O'Fallon, MO - July 2007 to July 2008
Managed incoming calls from clients regarding suspense and loan level questions.
Identify trends in correspondent inquiries, errors and complaints. communicate with superiors, co-wokers and
correspondents.
Mortgage Loan Coordinator
CITIMORTGAGE, INC - O'Fallon, MO - June 2001 to July 2007
Processed and closed Conventional first mortgage loans for Smith Barney, Private Banking Group and
CitiMortgae
Employees.
Order necessary documents to process loan in accordance with company policy.
Citiflex Associate
CITIMORTGAGE, INC - O'Fallon, MO - June 2000 to July 2001
Oversaw the pre-closing of loans for Mortgage Loan Coordinator.
Ordered necessary documents to process loans in accordance with company policy.
EDUCATION
B.S. in Recreation And Parks Administration
UNIVERSITY OF MISSOURI - Columbia, MO
1980 to 1984
Diploma
SR HIGH SCHOOL
1976 to 1980
ADDITIONAL INFORMATION
SKILL HIGHLIGHTS
Customer service
Time management
Organization
Team collaboration
New businesses development
High level proficiency