1. MATTIE J RICHARDS
P.O. BOX 8277 DUBLIN, GA 31040
617-637-0573
Email: mattrich708@gmail.com
Profile: Performance driven professional with 7+ years in facilitating support services, office management,
marketing and preparation, offering a proven track record of organizational efficiency and productivity
improvements. Areas of knowledge range from market strategies for development to fundamental sales
presentations. I possess strong customer service and communication skills, with the ability to independently
plan and direct business affairs. I am also, a trusted advisor, liaison, and assistant who can be a creative and
passionate problem solver, self-starter as well as team player. And I bring to the table great enthusiasm, positive
energy, and work potential.
Core Competencies Include:
Team Management/ Clients Communications/ Work Flow Plan & Prioritization/ Record-Date Management
Services/ Office Service/Confidential Correspondence & Document Handling
Employment:
SALES ASSOCIATE WAL-MART, Dublin, GA
As a Sales Associate, and team player it is always my goal to represent our store in a positive, inviting, warm,
and friendly manner. I always do my best to ensure recurring business by assisting customers with choices, and
locating the items that they may want or need. On a more relevant note I what is necessary to create a successful
experience for all of my customers.
GREETER STAFF BOSTON RED SOX, Boston, MA
Duties are to greet, welcome, communicate, and respond all fans that enter Fenway Park with a warm friendly
smile, and provide excellent quality customer service, and Answer any questions check tickets and ensure a safe
and clean environment by maintaining safety standards and cleaning as needed. Also effectively work as part of
a team by responding to assistance request throughout the facility.
OWNER/STYLIST MAJESTEEK HAIR DESIGNS, Stamford, CT / Atlanta, GA
As the owner and hair stylist I tend to both the business and beauty aspects of the salon. Servicing clients,
reviewing service standards, pricing products for retail sale and following up on resolving customer complaints,
creatively generating new business, leading and directing salon staff, as well as managing the finances.
ADMINISTRATIVE SUPPORT KELLY SERVICES, Stamford, CT
Responsible for human resource office assignments consisted of but not limited to: Meet, and greet both clients,
and visitors. Man the telephones, faxing, filing, and mailing, set up meetings and conferences for the District
Managers, and supports all staff in assigned project based work.
CUSTOMER SERVICE REPRESENTATIVE LSI, INC., Memphis, TN
Marketed and sold identification products to local, state and out of state agencies, specializing in assisting
customers identify product needs and manage ongoing accounts.
ADMINISTRATIVE SUPPORT OLSTEN STAFFING SERVICES, Stamford, CT
Provided corporate administrative support for office personnel, scheduled meetings and appointments,
organized files, photocopies, answer telephones, faxing, and performed lite duties in accounts payable and
complete all office assigned projects.
TELLER SHAWMUT BANK, Stamford, CT

2. Managed and performed routine financial transactions, deposits, and withdrawals. Check Identifications and
verify signatures when customers want to cash checks, and provide excellent customer service. And point
potential or existing clients in the right direction when they are seeking other services such as: investment,
loans, and mortgages.
CUSTOMER SERVICE REPRESENTATIVE NATIONS BANK, College Park,
Talk and listen to customers concerns about account transactions and resolved discrepancies, market and sell
bank products, forward loan applications, open new accounts, and process overdraft refunds as provide
exceptional customer service, then followed up to ensure customer satisfaction.
TELLER PEOPLE’S BANK, Stamford, CT
Market and sell bank products and services, processed customer transactions using IBM PC., processed all
ATM deposits and withdrawals, daily balanced vault and resolved individual discrepancies.
CASUAL CLERK UNITED STATES POSTAL SERVICE, Stamford, CT
Processed incoming and outgoing mail by hand, organize and sort letters according to zip codes, then send the
mail to corresponding locations.
Education Details:
Goodwill Industries of Middle Georgia & the CSRA
Dublin, GA ( Job Training) at Wal – Mart 2015
Graduated with honors ULEM, CSST Training, Roxbury, MA 2012
Business Major, Norwalk Community College, Norwalk, CT 1988