1. Excellent computer & telephone
skills
Multitasking using Microsoft
Office
Outstanding communication
skills
Review customer account
information
Work well with the public Great interpersonal skills
Tier 1 Troubleshooting support
Rancho Cordova, CA
Sep 2010－Present
Sacramento, CA
Jan 2009－Jan 2010
Sacramento, CA
Jan 2008－Jan 2009
Sacramento, CA
Jan 2007－Jan 2008
Sacramento, CA
Jan 1998－Jan 2005
Sacramento, CAJan 1994－Jan 1998
Sacramento, CA
May 2010
Rancho Cordova, CA
Apr 1988
Victoria Ruth Clark
Summary
I am looking for a position in customer service. I am dependable, loyal and I have
integrity. I enjoy assisting customers with issues while delivering world class
customer service. I have excellent negotiation and problem solving skills to
resolve complex and non-routine customer concerns. I am a quick learner and I
would love to become an asset on your team.
Skills
Experience
Verizon Wireless
Customer Service Pro
Francis House
Crisis Counselor/Office Assistant Intern
Mather One-Stop Career Center
Maximum Security
Telemarketer
SBC Pacific Bell
Business Service Representative
Bookkeeper/Collections
Education
Sacramento City College
Certificate in Community Studies GPA: 4.0
Heald Business College
Associate of Arts degree : Accounting GPA:4.0
Linkedin Profile
www.linkedin.com/in/victoria-ruth-clark
3600 Data Drive #139, Rancho Cordova, CA 95670
vrcisfree06@gmail.com
Ph: (916) 617-9634