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SUMMARY
Professional with vast experience in Multi Sectors and a HumanResources Generalist with hands
on exposure in HR Operations, effective in verifying whether all documentation is properly
authorized and supported according to company policies, regulatory practices and legal
requirements. Quality focussed Admin Assistant committed to approaching administrative tasks
with attention to details. Aspiring to develop quality workforce and contribute added-value to the
organization’s overall goals.
HIGHLIGHTS
 Record maintenance, Database management.
 Employee orientation and reviews.
 Superb interpersonal skills, enthusiastic personality.
 Handy with using internet search engines.
 Cross functional, organised.
 Friendly, extrovert.
 Energetic and cooperative.
 Resourceful and detail-oriented; skilled multi-tasker.
EDUCATIONAL QUALIFICATION
 BA Advertising, Calcutta University,West Bengal, India 2008
 ISC Delhi Board, India 2005
 ICSE Delhi Board, India 2003
WORK EXPERIENCE
 Human Resources Co-ordinator April 2015 - Current
Pact Em ploym ent Services, Dubai, UAE
 Coordinating the whole process after the candidate’s interview and issuing of
offer letter.
 Visa application for candidate shortlisted by the banks.
 Maintaining excel sheets with data of the selected candidates with application
number and other details.
 Well versed with On boarding, Employee Orientation, Visa Documentations, Visa
Processing, Cancellation Etc.
Sutanuca Sengupta
MOBILE: +971 559433889
EMAIL: sengupta.sutanuca@gmail.com

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 Handling HR Letters System.
 Effective handling of Client and employee relations.
 Conduct reference checks for selected candidates on behalf of employer (i.e.
Banks in UAE). Follow up with right contacts for pending checks.
 Assistant –Accounts &Back Office December 2012–January 2014
PGE Lifestyle Venture Pvt Ltd (Crossword Bookstore), Kolkata, India
 Stock transfer reconciliation and Bank reconciliation.
 Maintained journal entries for stock transfer within the stores and warehouse.
 Updated manual bill issues in the software of all the franchise stores of Crossword
Bookstores across Kolkata and Siliguri.
 Created master copies of products for easy updation in the software.
 Generated special customer benefit cards for new customers and maintaining details.
Updating reward points of customers on a daily basis.
 Maintained office stationery requirement for all the stores.
 Compiled financial reports pertaining to cash receipts, expenditures and profit and
loss.
 Front Office Manager May 2012 –December 2012
Sneha Group of Com panies (HnG Clinic), Kolkata, India
 Answered and redirected up to 10 calls per hour.
 Planned and coordinated logistics and materials for board meetings and staff
events.
 Recorded, transcribed and distributed minutes of meetings.
 Ordered and distributed office supplies while adhering to a fixed office budget.
 Managed office supplies, vendors, organization and upkeep.
 Greeted numerous visitors, including VIPs, vendors and interview candidates.
 Writing replies to points of dispute with clients
 Coordinated, scheduled and arranged meeting and travel calendars, including
business and social events.
 Served as a liaison between the Head Office and the Branch.
 Maintained a clean reception area, including lounge and associated areas.
 Education Counsellor May 2008 – May 2012
IMS Learning Resources Pvt Ltd, Kolkata, India
 Conducted 25-30 one-on-one counselling sessions per week.
 Counselled students to help them take up the right course and the right B-
school.

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 Notified supervisor in cases involving disputes regarding fee payment or choice
of B-schools.
 Maintained head count and attendance sheets for classes.
 Reported on student progress, behaviour and social skills to parents.
 Kept organized documentation of B-school forms and admission forms for the
institute.
 Improved timely paying of fees by developing flexible payment plans for
students.
 Helped distribute student and employee notices around the office.
 Developed monthly reports.
 Designed training programs of new employees in accordance with their job
profile.
PROFESSIONAL ACHIEVEMENTS
 Low error record maintained in working as a HR coordinator.
 Completed training and took handover before the stipulated time.
 Met deadline in updating all manual bills in the software while working in PGE
Lifestyle.
 Zero-complain mark maintained throughout the tenure in managing ‘Back-
office operations’.
 Highest regional enrolment achieved in the year 2010.
 Directly enhanced company revenue by converting walk-ins into enrolments.
PERSONAL DETAILS
 Date of Birth : 30 January 1986
 Driving License : Valid in UAE
 Visa Status : Husband sponsored
 Languages Known : English, Hindi
 Computer Literacy : Microsoft Word, PowerPoint, Excel
 References : Available upon request
I hereby confirm that above details are correct and are best to my knowledge.
SutanucaSengupta