1. BELINDA B. REESE
4917 Ozment Ridge Court, Lithonia, GA 30038 I (404) 939-1788 I brreese104@gmail.com
PROFESSIONAL SKILLS AND EXPERIENCE
• Conflict Resolution
• Workforce Planning
• Performance Management
• Staff Recruitment & Retention
• Employee Relations
• Organizational Development
• Orientation & On-Boarding
• Benefits Administration
• HR Compliance
DEKALB COMMUNITY SERVICE BOARD — Decatur, GA
Staff Development /Training Specialist, 2012 to Present
Serve as lead contact for all learning, development and employee engagement activities
Key Results:
• Conduct New Hire Orientation for new hires.
• Facilitate regulatory trainings for staff agency wide.
• Serve as subject matter expert and primary lead for performance management issues including collecting and analyzing data from
annual performance reviews, communicate workforce development recommendations, coaching supervisors and implement initiatives
to improve performance accountability.
• Investigate a variety of Employment Relation issues (e.g. EEOC, Wage and Hour, Harassment, ADA, Discrimination, employee
disputes, etc.) for the purpose of ensuring that effective resolutions are provided in a timely manner
• Serve as subject matter expert on a wide range of issues as needed (personnel actions, regulatory requirements, actions involving
outside agencies, inter departmental needs, etc.) for the purpose of developing recommendations and supporting staff and
leadership.
• Collaborate with Senior Leadership implementing various agency initiatives promoting employee innovation and engagement,
increasing employee morale throughout the organization.
• Launched “DCSB Service Awards” Program, commemorating each year of service for current employees, decreasing overall
employee turnover and increasing incentive-based employee engagement.
• Champion workforce development efforts to include establishing strategic partnerships with colleges and universities to promote
collaboration, internship placement and human services best practices.
• Led Employee Assistance Program launch for entire agency.
Training Coordinator/LMS Administrator
Coordinated DeKalb Community Service Board’s training program, including the assessment, planning, implementation, tracking and
day-to-day operations
Key Results:
• Promoted and advanced a learning culture within the entire organization through hosting ongoing learning and development activities
agency wide.
• Facilitated blended training opportunities both online and on-the-job, coaching, mentoring and other training methods to ensure that
staff, at all levels, have the required tools, knowledge, and skills needed.
• Provided complete over sight and management for the transition and implementation of agency’s new Learning Management System
(Relias) serving as LMS Administrator.
• Coordinated the design and development of the organization’s training program to include finding and creating materials, working with
subject matter experts; selecting appropriate training methods, and contracting with outside talent when necessary to build unique
and interactive training solutions.
• Tracking compliance with all internal and external training requirements and maintaining accurate documentation/training records.
2. BELINDA B. REESE Phone: (404) 939-1788 Page 2
HR Consultant
Collaborate with Human Resource personnel to design, develop and implement Human Resource initiatives for DeKalb Community
Service Board (DCSB)
Key Results:
• Partnered with HR Manager and HR Director to create new initiatives geared toward agency improvement in the areas of leadership,
training, and employee development.
• Served as consultant to improve and update current HR procedures, policies, forms and other processes, in conjunction with HR and
DCSB organizational objectives.
• Assisted Human Resource Leadership team in designing managerial training to include technical platform and leadership content
relevant for diverse levels of management.
• Analyzed departmental procedures, work flow and best practices to enhanced compliance with agency policies and requirements.
TOTAL GRACE, INC. — Atlanta, GA
HR Generalist, 2001 - 2011
Guide and manage the overall provision of Human Resources services, policies, and programs
Key Results:
• Created and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and
new-employee orientation.
• Introduced and implemented organization’s first formal performance review program receiving 95% positive feedback from managers
and employees.
• Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.
• Developed and implemented employee handbook containing organizational policies, codes of conduct and disciplinary procedures.
• Proactive talent management, assist executives in articulating solutions to support development of critical talent.
Business Operations Assistant Manager
Support accounting, financial and program operations
Key Results:
• Managed daily administration of accounts payable and accounts receivable for business office.
• Managed all third party vendors to ensure cost containment and the highest level of satisfaction for employee experience and
performance against established service level agreements.
• Responsible for evaluating all vendors to ensure service level agreements are adhered to in the area of responsiveness and quality.
• Assisted Chief Financial Officer with additional administrative duties and special projects.
• Provided leadership, training, and development for over 50 staff and volunteers.
EDUCATION & SKILLS
M.S., Organizational Leadership & Effectiveness (in process)
Troy University, Atlanta, Georgia
B.S., Organizational Leadership
Mercer University, Atlanta, Georgia
Skills:
• MS Office Suite
• Certified Cardiopulmonary Resuscitation Instructor
• Professional in Human Resources Coursework Kennesaw State University, 2013