1. References available upon request.
J O V A N Y B A U T I S T A
13990 SW 260 STREET #102, MIAMI FL 33032- 305.528.9627- JOVANYB88@GMAIL.COM
OBJECTIVE:
I am looking to forward my knowledge and experience in retail management, and clientele growth.
EXPERIENCE:
09.2015-Present Scotch & Soda Amsterdam Couture Design District, FL
STORE MANAGER
 Managed a team of 6 whilst maintaining a positive delta and ensuring a clientele base is established.
 Coordinated and oversaw all aspects of Operations such as Payroll, Scheduling, Human Resources, Logistics
and Budgets for the store ensuring double digit bottom line growth as well as top line increase. Maintained all
employees’ sales and selling cost above company average by high expectations, one-on-one coaching to ensure
proactive penetration selling as well as embracing new client growth.
 Visual Merchandising; upon initial arrival of deliveries, incorporated merchandise on sales floor in cohesive
color stories upholding company’s standards and aesthetics.
07.2014-09.2015 Scotch & Soda Amsterdam Couture Design District, FL
ASSITANT MANGER
 Assisted managing a 2 million volume boutique.
 Trained new employees on product knowledge, standards, policies, and coached with sales techniques and
clientele development.
04.2011-06.2014 Juicy Couture Lincoln Road, FL
SUPERVISOR/CLIENTE RELATIONSHIPS
 Managed a 2.5 million volume store.
 Trained sales associates vigorously on computer-centric selling methods, up selling, product knowledge, and
clientele management. Increase units-per-transaction and dollar amounts-per-transaction margins. Generated
multiple store contests to trigger certain KPI’s forcing accelerated development within sales associates.
 Exceeded expectations during all LP audits as Operations Manager.
 Human Resources duties; recruiting for new & seasonal employees. Conducted On-Boarding for all new
employees.
 Store is consistently listed in top 5 companywide for exceeding KPI’s specifically: ADT, AUR, and UPT.
12.2008-10.2010 United Colors of Benetton Aventura, FL
FLOOR MANAGER/CLIENTELE
 Managed a 1.5 million volume location
 Managed and trained 10 sales associates and 2 support staff whilst overachieving sales plans through on-floor
coaching example and product knowledge.
 Created a clientele base and coached associates on repeat business utilizing a connection base.
10.2007-07.2008 Nordstrom Coral Gables, FL
SALES REPRESTATIVE
 1.5+ Million dollar luxury sales department
 Achieved sales over a $550,000 in a 6-month period
 Assisted Regional Merchandiser in upholding company guidelines, visual standards, built promotional awareness,
managed the presentation of store in order to elevate the overall in store ambiance.
EDUCATION:
08.2012-Present Ai Miami International University Downtown Miami, FL
 Bachelors of Fine Arts in Fashion Design